United Airlines | Flight Attendant

Flight Attendant - United Airlines

Overview

United Airlines invites aspiring professionals to join its esteemed team as Flight Attendants, offering a unique opportunity to grow one's career while exploring the world. This role provides access to top-tier health and wellness benefits, fosters the development of lasting connections with colleagues and customers, and grants extensive travel privileges across United's expansive global network.

United Airlines is at the forefront of redefining the future of air travel, and successful candidates will be instrumental in shaping what comes next.

Job Description

As a Flight Attendant with United Airlines, individuals become part of the world's largest airline, renowned for its most expansive network and rapid growth. This highly sought-after position offers the unique advantage of experiencing global destinations while performing professional duties. United provides comprehensive, industry-leading training, eliminating the need for specialized prior schooling or a college degree.

The journey begins with a rigorous 6.5-week Initial Training program in Houston, TX, focusing on United's stringent safety and service standards. Upon successful completion, trainees are assigned to one of United's seven major hubs: Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, or Washington Dulles. Following base orientation, new hires are welcomed as full-time employees. During training, United offers a stipend of $140 per week, dual-occupancy hotel accommodations, and two meals daily.

Key Responsibilities and Opportunities:

• Global Travel Privileges: Enjoy the opportunity to fly worldwide with United, extending travel benefits to loved ones.
• Exceptional Benefits Package: Comprehensive benefits include a 401(k) plan, medical, dental, and vision insurance, an Employee Assistance Program, and paid time off for sick leave and vacation.
• Competitive Compensation: Starting hourly pay is $28.88, with the potential to reach $67.11 per hour based on seniority. Additional compensation is available for language proficiency, lead positions, and international assignments.
• Safety First: Uphold the highest standards of aviation safety at all times.
• Customer-Centric Approach: Demonstrate a passion for service with optimism and positivity, utilizing outstanding interpersonal skills, sound judgment, and compassion to resolve issues and enhance customer loyalty.
• Flexibility and Adaptability: Be available for global assignments 24/7, including nights, weekends, and holidays, with the ability to fulfill reserve assignments on short notice and spend extended periods away from base.
• Dependability and Timeliness: Exhibit critical dependability and timeliness to ensure operational efficiency and meet customer expectations.
• Team Collaboration: Excel in both independent and collaborative team environments.
• Enriching Experiences: Contribute to creating memorable experiences for customers while exploring new cultures and traveling the world.

Qualifications and Requirements

• Must be 21 years of age or older at the time of application.
• High school graduate or GED required; two or more years of college education preferred.
• Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food service, education, aviation, social services).
• Must possess clear, concise, and audible communication skills, especially in emergency situations.
• Fluent in English, both spoken and written. Proficiency in a second language is highly desirable.
• Second language fluency in Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, or Tagalog is a significant asset.
• Ability to hear all types and ranges of sound.
• Effective communication skills during high-stress situations such as evacuations, security threats, medical emergencies, severe weather, and turbulence.
• Professional appearance, adherence to grooming standards, and willingness to comply with uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, fingers, or neck and must not be offensive in nature. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card and not offensive. Decorative covers or jewelry on teeth or in the mouth are not permitted.
• Proficient in the use of electronic devices (phones, tablets, laptops).
• Must possess a valid U.S. passport book or a valid foreign passport book with applicable visas, allowing global travel without restrictions. The passport must have at least 18 months of remaining validity at the time of application.
• Ability to travel to and from all countries served by United without restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., luggage to overhead bins), and push/pull beverage carts (up to 250 lbs.).
• Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal reach and hold simultaneously, without shoes).
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Willingness to serve and/or sell food and beverages, including alcohol, in a diligent and professional manner.
• Must be legally authorized to work in the United States.
• Must be willing and able to work a flexible schedule supporting United's 24/7 operations, including weekdays, weekends, and holidays on scheduled or reserve days.

Onboarding and Training

• Successful completion of a water evacuation drill during training is mandatory.
• Must be willing to undergo pre-employment DOT drug screening, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana use is prohibited due to the safety-sensitive nature of the role.
• Must pass a 10-year background check, including criminal history. Background must permit travel to all United destinations; for example, DWI/DUI charges within the last 10 years may impact admissibility to Canada without a Temporary Resident Permit (TRP).
• Must meet hearing and vision requirements as established by the FAA and United Airlines, including specific audiometry and corrected vision standards (20/40 or better).

Rewards and Recognition

• Competitive compensation package, including salary, exceptional benefits, and travel privileges.
• Additional compensation for language skills, lead positions, and international trips.
• Comprehensive benefits: medical, dental, vision, life, accident & disability insurance, Employee Assistance Program, commuter benefits, paid holidays, paid time off, 401(k), and flight privileges for employees, family, and friends (stand-by status).
• Inclusive uniform standards promoting authenticity and individuality.
• Commitment to safety and cleanliness for employees and customers.
• During training, a stipend of $140 per week, accommodations, and two meals daily are provided.
• A $1,000 bonus is awarded upon successful training completion.

Additional Information

The starting pay rate for this position is $28.88 per hour. This role is also bonus eligible, including profit sharing.

United Airlines is an equal opportunity employer, committed to diversity and inclusion. All employment decisions are made without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or any other protected status as required by law. United Airlines is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.

Reasonable accommodation will be provided to individuals with disabilities to participate in the job application or interview process and to perform essential job functions.