Omni Air International | Flight Attendant

About Omni Air International

Omni Air International is a private international charter airline providing tailored service to government agencies, the military, commercial clients, sports teams, TV productions, corporate clients, and humanitarian missions. Our crew is dedicated to exceeding expectations, inspiring through genuine hospitality, and ensuring the safety of every customer onboard.

Responsibilities

• Deliver exemplary customer service to ensure passengers have a safe, comfortable, and memorable journey.
• Perform safety duties, including pre-flight checks and emergency procedures, to become a top-tier safety professional.
• Create connections by building relationships with passengers from diverse backgrounds and providing personalized service.
• Collaborate with fellow crew members to maintain a positive and professional in-flight experience.
• Prepare and serve alcoholic and non-alcoholic beverages, snacks, and meals, and process payments for purchased items.
• Respond effectively during emergency situations and provide emergency medical assistance, including CPR and basic first aid.
• Ensure aircraft and customers comply with policies, procedures, regulations, and safety guidance, including Federal Aviation Administration regulations.
• Operate mechanical and safety equipment, including stairs, oxygen systems, aircraft doors, evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems.
• Communicate effectively verbally and in writing, including making public address announcements, performing safety demonstrations, providing instructions, timely informational updates, and writing detailed reports.
• Interact professionally with a wide variety of people from a broad range of cultures.
• Answer customer questions and provide assistance, particularly to individuals needing special assistance.
• Provide customer service assistance such as lifting, transporting, and stowing luggage.
• Perform all work activities in accordance with established standards, policies, laws, and regulations.
• Work independently and as part of a team to accomplish work tasks.
• Work in confined spaces with potential exposure to allergens and various environmental factors.
• Perform required pre-flight and security checks, reporting any discrepancies.
• Provide special assistance to passengers, including stowing luggage, emergency medical aid, and assisting disabled passengers.
• Maintain professional appearance and compliance with uniform and appearance guidelines.
• Be dependable, flexible, and committed to reporting on time and completing work assignments.
• Manage time to complete required work assignments and ensure punctuality.
• Adjust work activities to adapt to changing work conditions, such as scheduling changes or charter service requirements.
• Comply with the laws, regulations, and procedures of States in which operations are conducted and authorities with jurisdiction over operations.
• Stay engaged and informed on all company and departmental communication.
• Complete required paperwork and detailed reports regarding incidents and/or discrepancies.
• Perform other duties assigned by the Purser or Inflight Management.

Minimum Qualifications

• Must be 21 years of age or older.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Must be able to speak, read, write, and understand English fluently.
• Ability to acquire and keep current a passport and travel documents to freely enter and exit all international destinations serviced by Omni.
• Ability to report to work at your assigned base within two (2) hours.
• High school diploma, GED, or equivalent.
• Ability to use computers and work with a basic knowledge of Microsoft Outlook and complete required paperwork.
• Ability to work a flexible schedule including nights, weekends, holidays, and extended hours.
• Ability to work scheduled flight duty periods of 20 hours or more, and deadhead travel periods of 26 hours or more.
• Ability to work variable blocks of duty days each month and 19 or more continuous days away from base at any time.
• Test negative on an FAA mandated pre-employment drug test and subsequent tests.
• Must pass a 10-year Background check, including a FAA required fingerprint-based criminal history records check.
• Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA).
• Meet established standards, policies, laws, and regulations, including Federal Aviation Administration Regulations.
• Must attend and successfully complete Omni Flight Attendant training.
• Ability to open emergency exits and close aircraft doors weighing up to 60 pounds.
• Ability to use a food/beverage cart requiring 32lbs of force when pushing or pulling.
• Ability to stand/walk more than 2/3 of flight time and sit less than 1/3 of flight time.
• Ability to lift overhead up to 60 lbs.
• Ability to reach above shoulder level into overhead bins and retrieve stored items.
• Ability to work in aircraft aisles and galleys, and while standing, reaching, walking, kneeling, bending, twisting, and working in cramped or awkward positions.
• Ability to walk and fit comfortably down the aircraft aisle while facing forward, and fit quickly through any exit.
• Ability to hear and respond to customer and crew communications in high background noise situations.
• Willingness to accept assignment to any Flight Attendant base after graduation from training.
• Flexibility to relocate or commute to and from your assigned base location.
• Must physically be able to sit in assigned jump seat with seatbelt and shoulder harness fastened.

Mental Capability Requirements

• Ability to apply common sense in understanding and dealing with the flying public with diplomatic and professional conduct.
• Awareness and ability to recognize and respond to emergency, medical, and security-related situations.
• Ability to understand, remember, and apply oral and written instructions.
• Ability to communicate effectively to be understood.
• Ability to appropriately respond and provide leadership during emergency/stressful situations and handle disruptive customers.
• Ability to work independently and collaborate effectively as a team member.
• Ability to identify and resolve problems in a timely manner.
• Ability to make quick decisions that impact the department’s credibility and services, reacting positively during unexpected and/or serious situations.
• Ability to complete routine forms, use existing form letters, and conduct routine oral communication.

Preferred Qualifications

• BA/BS college degree or a combination of education and related experience.
• 1 year of Customer Service experience.
• Flight attendant duties experience.