Avelo Airlines | Flight Attendant

Responsibilities

Safety

• Ensure the safety, security, welfare, and comfort of all Customers and other Crewmembers.
• Respond safely and effectively to a broad range of in-flight emergencies.
• Contribute to the smooth and efficient operations of all aircraft and flight schedules.
• Complete incident/safety reporting requirements and submit timely documentation.

In-Flight Standards

• Create a caring Customer experience from boarding to deplaning and serve as an ambassador of the Avelo brand.
• Serve as the primary point of contact for Customer issues onboard while finding creative resolutions.
• Be knowledgeable of and adhere to Federal Aviation Regulations and comply with laws, regulations, and procedures in all locations where operations are conducted.
• Attend all training and maintain qualifications as determined by Inflight Leadership.
• Maintain working knowledge of all relevant Company materials, including the Inflight Service Manual, Flight Attendant Playbook, and OneCrew Way Handbook.
• Keep up-to-date with revisions and bulletins and ensure the Flight Attendant tablet is updated and current.

Customer and Crew Leadership

• Build customer loyalty and live the “One Crew” value by cooperating and working effectively with all operational Crewmembers and Avelo leadership.
• Treat each customer as a unique person with kindness and respect.
• Contribute to Avelo’s onboard service, sales, and revenue generating initiatives.
• Serve as a customer service, marketing, and public relations ambassador.

Requirements

• Must be at least 21 years of age.
• Must have reliable transportation and the ability to report to the assigned location within 2 hours.
• Must attend and successfully complete all Avelo Flight Attendant training requirements.
• Must be able to accept and relocate to a base assignment at Crewmember’s own expense after training.
• Must be able to work a rotating schedule with variable hours of up to 16-hour duty days, including nighttime or overnight hours, weekends, holidays, and multiple days away from home.
• Must present a neat, professional appearance and demeanor, including adhering to Avelo Inflight uniform and appearance guidelines.
• Must comply with all DOT, FAA, and Avelo Airlines’ regulations regarding drug and alcohol compliance of safety-sensitive transportation employees.
• Willing and able to serve all types of food and beverages, including alcoholic beverages.
• Must maintain a working telephone number by which they can be contacted as required, file their address of residence with the company, and maintain its currency at all times.
• Must possess a valid United States passport (or foreign passport with applicable VISAs) prior to application with at least six months validity remaining prior to expiration.
• Must have the right to travel freely in and out of the United States, to and from all cities served by Avelo Airlines without restriction, including Canada.
• Must be able to understand, speak, read, and write English fluently.
• Must be legally authorized to work in the United States.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, etc.).

Physical Requirements

• Vision must be at least 20/40 with glasses or contact lenses.
• Ability to physically lift 50 pounds from ground to waist.
• Ability to walk forward down the aircraft aisle without interfering with the comfort of seated customers.
• Ability to be seated in a jumpseat with all belts/restraints fastened, without the use of a seatbelt extension.
• Ability to maintain balance while walking and standing during flight.
• Ability to stand, sit, stoop, bend, reach, and crouch for long periods of time.
• Ability to push or pull aircraft doors/exits, or food/beverage carts with a force of up to 100 lbs.
• Ability to assist customers needing assistance during an evacuation.

Compensation

First year starting pay is $28 per hour with a 75-hour minimum monthly guarantee. Lead pay includes a $2.00 override when flying in the lead position. Per Diem is $2.25 per hour when on duty at the airport or flying. Premium pay and Holiday Pay are paid as applicable.