Avelo Airlines | Flight Attendant

About the Role

Avelo Airlines is seeking energetic, highly motivated Flight Attendants to join a committed group of safety and service professionals. As a new, high-value/low-fare airline, Avelo is inspiring travel throughout the communities it serves. Join the One Crew team and provide an exceptional customer experience that customers can rely on.

Responsibilities

Safety

• Ensure the safety, security, welfare, and comfort of all customers and crewmembers.
• Respond safely and effectively to a broad range of in-flight emergencies.
• Contribute to the smooth and efficient operations of all aircraft and flight schedules.
• Complete incident/safety reporting requirements and submit timely documentation.

Inflight Standards

• Create a caring customer experience on every flight, from boarding to deplaning, and serve as an ambassador of the Avelo brand.
• Serve as the primary point of contact for customer issues onboard, finding creative resolutions.
• Adhere to Federal Aviation Regulations and comply with laws, regulations, and procedures in all operational locations.
• Attend all training and maintain qualifications as determined by Inflight Leadership.
• Maintain working knowledge of all relevant Company materials, including the Inflight Service Manual, Flight Attendant Playbook, and OneCrew Way Handbook.
• Keep up to date with revisions and bulletins and ensure the Flight Attendant tablet is updated and current.

Customer and Crew Leadership

• Build customer loyalty and embody the “One Crew” value by cooperating and working effectively with all operational crewmembers and Avelo leadership.
• Treat each customer as a unique person with kindness and respect.
• Contribute to Avelo’s onboard service, sales, and revenue-generating initiatives.
• Serve as a customer service, marketing, and public relations ambassador.

Requirements

• Minimum age of 21 years.
• Reliable transportation and ability to report to the assigned location within 2 hours.
• Ability to attend and successfully complete all Avelo Flight Attendant training requirements.
• Willingness to accept and relocate to a base assignment at the crewmember’s own expense after training.
• Ability to work a rotating schedule with variable hours, including up to 16-hour duty days, nighttime, overnight hours, weekends, holidays, and multiple days away from home.
• Professional appearance and demeanor, adhering to Avelo Inflight uniform and appearance guidelines.
• Compliance with all DOT, FAA, and Avelo Airlines regulations regarding drug and alcohol compliance for safety-sensitive transportation employees.
• Willingness and ability to serve all types of food and beverages, including alcoholic beverages.
• Maintain a working telephone number for contact and file current address of residence with the company.
• Possession of a valid United States passport (or foreign passport with applicable VISAs) prior to application, with at least six months of validity remaining.
• Right to travel freely in and out of the United States, to and from all cities served by Avelo Airlines without restriction (including Canada).
• Fluent English proficiency (understand, speak, read, and write).
• Ability to perform all duties and responsibilities outlined in the Avelo Inflight Services Manual, Flight Attendant Playbook, Company safety manuals, and as assigned by the flight Captain or Avelo leadership.
• Legally authorized to work in the United States.

Physical Requirements

• Vision must be at least 20/40 with glasses or contact lenses.
• Ability to physically lift 50 pounds from ground to waist.
• Ability to walk forward down the aircraft aisle without interfering with the comfort of seated customers.
• Ability to be seated in a jumpseat with all belts/restraints fastened, without the use of a seatbelt extension.
• Ability to maintain balance while walking and standing during flight.
• Ability to stand, sit, stoop, bend, reach, and crouch for long periods.
• Ability to push or pull aircraft doors/exits, or food/beverage carts with a force of up to 100 lbs.
• Ability to assist customers needing assistance during an evacuation.

Compensation

• Starting pay: $28 per hour
• 75-hour minimum monthly guarantee
• Lead pay: $2.00 override when flying in the lead position
• Per Diem: $2.25 per hour when on duty at the airport or flying
• Premium pay as applicable
• Holiday pay for company-identified holidays as applicable