About the Role

United Airlines is actively seeking dedicated and personable individuals to join its renowned Flight Attendant team. This is an exceptional opportunity for those aspiring to build a rewarding career in aviation, offering the unique advantage of global travel while providing top-tier service to customers. United Airlines is committed to supporting employee growth, offering comprehensive health and wellness benefits, fostering strong professional relationships, and enabling world exploration through its extensive route network. Prospective candidates are invited to contribute to shaping the future of air travel.

Position Overview

As a Flight Attendant at United Airlines, individuals will become part of a dynamic team of over 28,000 professionals. United Airlines operates as the largest airline globally, boasting the most expansive network and experiencing unprecedented growth. The role provides a unique chance to experience the world while undertaking professional duties, making it a highly sought-after position. United Airlines provides comprehensive training, eliminating the need for prior specialized schooling or a college degree for this role.

The journey begins with industry-leading Flight Attendant training, a 6.5-week intensive program conducted in Houston, TX. This training focuses on United's stringent safety and service standards. Upon successful completion, trainees are assigned to one of seven major hubs: Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, or Washington Dulles, or other designated flight attendant bases. Relocation assistance is not provided. Following training and base orientation, successful candidates are welcomed as full-time United employees. During the initial training period, participants receive a stipend of $140 per week, complimentary dual occupancy hotel accommodations, breakfast, and either lunch or dinner, depending on the training schedule.

Key Responsibilities and Qualifications

Inflight Crew Member Proficiencies:

Safety First: Upholding the highest standards of safety for all passengers and crew.
People-First Demeanor: Demonstrating adaptability and exceptional interpersonal skills in diverse customer-facing scenarios. Possessing a passion for service with optimism and positivity, engaging customers effectively, and resolving issues with understanding, compassion, and grace. Cultivating customer loyalty through excellent service and proudly representing United Airlines.
Flexibility: Availability for global assignments 24/7, including nights, weekends, and holidays, in alignment with United's comprehensive route network. Ability to fulfill reserve assignments on short notice and manage extended periods away from base. Dependability and timeliness are paramount to operational success and meeting customer expectations.
Team Player: Exhibiting a consistent track record of successful independent work and collaborative teamwork.
Service Excellence: Contributing to memorable experiences for every customer on every flight, transforming travel dreams into reality through exploration and cultural immersion.

Qualifications and Requirements:

Must be 21 years of age or older at the time of application.
High school graduate or GED required; two or more years of college coursework preferred.
Minimum of one year of customer service experience within the service industry (e.g., retail, hospitality, food service, education, aviation, social services).
Ability to communicate clearly, concisely, and audibly, especially in emergency situations.
Fluent in English, including speaking, reading, writing, and understanding.
Fluent in German, including speaking, reading, and understanding.
Ability to perceive all types and ranges of sound.
Effective communication skills during high-stress situations, including aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
Professional appearance and adherence to grooming standards, including uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, or neck. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card (3.5 inches long x 2.24 inches wide) or must be covered by standard uniform pieces, and must not be offensive in nature.
No decorative covers, adornments, or jewelry permitted on teeth or in the mouth.
Proficiency in operating electronic devices (phones, tablets, laptops) for task completion.
Must possess a valid U.S. passport book or foreign passport book with applicable visas, exhibiting no restrictions on global travel, with at least 18 months of remaining validity at the time of application. Having applied for or awaiting renewal of a passport is insufficient.
Ability to travel to and from all countries served by United without restriction.
Physical ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (up to overhead bins or exit windows), and push/pull beverage carts (up to 250 lbs).
Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal reach and hold simultaneously, without shoes).
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Willingness to serve and/or sell food and beverages, including alcohol, professionally.
Legally authorized to work in the United States.
Willingness and ability to work a flexible schedule supporting United's 24/7 operations, including weekdays, weekends, and holidays.
Must successfully complete an in-water evacuation drill during training.
Must be willing to undergo pre-employment DOT drug screening, comprehensive background checks, fingerprinting, and vision/hearing tests.
Must pass DOT/FAA pre-employment and randomized drug screens; medical and recreational marijuana are prohibited due to the safety-sensitive nature of the role.
Must pass a 10-year background check, ensuring no travel restrictions to any United destinations (e.g., DWI/DUI convictions may impact travel to Canada).
Must meet Federal Aviation Administration and United Airlines hearing and vision requirements (e.g., hearing loss average not exceeding 40 dB in the better ear at 500, 1000, and 2000 Hz; each eye 20/40 or better corrected for far and near vision).

Compensation and Benefits

United Airlines offers a competitive compensation package, including an attractive starting hourly pay of $28.88, with the potential to reach $67.11 per hour based on seniority. Additional compensation is available for language skills, lead positions, and international trips.

Employees receive comprehensive benefits such as medical, dental, and vision insurance, a 401(k) plan, paid time off for sick leave and vacation, and an Employee Assistance Program for employees and their families.

Flight privileges allow employees, their families, and friends to travel on a standby basis across the globe. United Airlines also offers inclusive uniform standards to celebrate individuality and ensure all employees feel welcome.

During training, a stipend of $140 per week is provided, along with accommodations and two meals daily. Upon successful graduation from training, employees will receive a $1,000 bonus. This position is also bonus eligible, including profit sharing.

Equal Opportunity Employer

United Airlines is an equal opportunity employer. The company recruits, employs, trains, compensates, and promotes individuals without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or any other protected status as required by applicable law. United Airlines is committed to providing reasonable accommodation for individuals with disabilities to ensure their participation in the job application and interview process and to perform essential job functions.

United Airlines | Flight Attendant