United Airlines | Flight Attendant

About the Opportunity

United Airlines invites ambitious individuals to embark on a rewarding career as a Flight Attendant. This role offers an unparalleled opportunity to explore the world, foster professional growth, and be part of a dynamic and expanding global airline. Candidates will benefit from comprehensive health and wellness programs, extensive travel privileges, and the chance to build meaningful connections with colleagues and customers.

United Airlines is experiencing unprecedented growth, solidifying its position as the largest airline globally with the most expansive network. The Flight Attendant position, requiring no specialized schooling or college degree, provides full training by United. This is an exciting chance to join a leading aviation company and contribute to defining the future of air travel.

Key Responsibilities and Expectations

As a Flight Attendant, the primary focus is ensuring the highest levels of safety and providing exceptional customer service. Key proficiencies include:

• Safety First: Upholding and ensuring the utmost safety standards for all passengers and crew.
• People-First Demeanor: Demonstrating adaptability, outstanding interpersonal skills, and a passion for serving customers with optimism. This includes effectively resolving issues with understanding and grace, influencing customer loyalty, and representing United with pride.
• Flexibility: Availability for global assignments 24/7, including nights, weekends, and holidays, often involving reserve assignments on short notice and extended periods away from base. Dependability and timeliness are paramount.
• Team Player: A proven ability to work effectively both independently and collaboratively within a team environment.
• World Explorer: Embracing the opportunity to travel globally, experience new cultures, and create memorable experiences for every customer.

Training and Onboarding

The journey begins with United's industry-leading Flight Attendant training, a comprehensive 6.5-week program in Houston, TX, focusing on United's safety and service standards. Upon successful completion, trainees will attend base orientation in their assigned hub. During training, a stipend of $140 per week is provided, along with dual occupancy hotel accommodations and two meals daily. A $1,000 bonus is awarded upon successful graduation from training. Relocation funds are not provided for base assignments.

All candidates must successfully complete an evacuation drill in water during training, along with pre-employment DOT drug screens, comprehensive background checks, fingerprinting, and vision/hearing tests. A 10-year background check is mandatory, ensuring no restrictions for travel to all countries served by United. Fluency in German is also a requirement for this role. Medical and recreational marijuana use is prohibited due to the safety-sensitive nature of the position.

Qualifications and Requirements

• Must be 21 years of age or older at the time of application.
• High school graduate or GED required; 2 or more years of college preferred.
• A minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food, education, aviation, social service).
• Ability to speak clearly, concisely, and loudly enough to be heard in emergencies.
• Fluent in English (speaking, reading, writing, and understanding).
• Fluent in German (speaking, reading, writing, and understanding).
• Ability to hear all types and ranges of sound.
• Effective communication skills in high-stress situations.
• Professional appearance and adherence to grooming, uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, or neck. Visible tattoos must be no larger than a credit card and must not be offensive.
• No decorative covers, adornments, or jewelry on teeth or in the mouth.
• Proficiency in operating electronic devices.
• Must possess a valid U.S. passport book or foreign passport book with at least 18 months of remaining validity at the time of application and eligibility to travel globally without restrictions.
• Ability to travel to and from all countries United serves without restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push/pull a beverage cart (up to 250 lbs.).
• Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal reach and hold).
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Willingness and ability to serve and/or sell food and beverages, including alcohol.
• Legally authorized to work in the United States.
• Willingness to work a flexible schedule, including weekdays, weekends, and holidays, to support United's 24/7 operation.
• Must meet Federal Aviation Administration and United Airlines hearing and vision requirements (e.g., each eye 20/40 or better corrected, hearing loss not exceeding 40 dB averaged at 500, 1000, and 2000 Hz).

Compensation and Benefits

United Airlines offers a competitive compensation package designed to support employee well-being and professional success:

• Starting hourly pay of $28.88, with the top of the base scale reaching $67.11 per hour.
• Seniority-based pay increases.
• Additional compensation for language skills, lead positions, and international trips.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off for vacation and sick leave.
• Employee Assistance Program.
• Commuter benefits.
• Paid holidays.
• Extensive flight privileges for employees, their family, and friends on a stand-by basis.
• Bonus eligibility (e.g., profit sharing).
• Inclusive uniform standards that allow employees to express their authentic selves.