United Airlines | Flight Attendant

Flight Attendant

United Airlines is seeking dedicated and enthusiastic individuals to join its world-class team as Flight Attendants. This is an exceptional opportunity to build a fulfilling career, travel globally, and provide unparalleled service to customers. With the most expansive network in the world and significant growth, United offers a dynamic environment where career development is highly valued and supported.

About United Airlines

United Airlines proudly operates the largest airline network globally, continuously expanding its reach and impact. The airline is committed to fostering an environment where employees can achieve their professional aspirations, access top-tier health and wellness benefits, and cultivate lasting connections with colleagues and customers. Joining United means becoming part of an organization that defines tomorrow, together.

The Role

A United Airlines Flight Attendant embarks on an industry-leading journey, starting with 6.5 weeks of comprehensive Initial Training in Houston, TX. This intensive program covers United’s rigorous safety and service standards. Upon successful completion of training, Flight Attendants are assigned a base location within one of United’s major hubs, including Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or other designated flight attendant base locations. This role does not require specialized schooling or a college degree, as full training is provided by United.

Flight Attendants are instrumental in creating memorable travel experiences, exploring new cultures, and embodying United’s commitment to excellence with every flight, every day.

Key Responsibilities and Proficiencies

The Flight Attendant plays a critical role in ensuring the safety, comfort, and satisfaction of all passengers. Essential proficiencies include:

• Safety First: Prioritizing and upholding the highest levels of safety protocols and procedures onboard the aircraft.
• A "People-First" Demeanor: Demonstrating an exceptional ability to adapt and respond to diverse customer-facing scenarios with optimism and positivity. This includes direct engagement with customers through outstanding interpersonal skills, sound judgment, and the capacity to resolve issues with understanding, compassion, and grace, thereby influencing customer loyalty through excellent service.
• Flexibility: Being available for global assignments 24/7, which includes working nights, weekends, holidays, and extended hours. Flight Attendants must fulfill reserve assignments on short notice and be prepared for extended periods away from their assigned base.
• Dependability and Timeliness: Exhibiting critical dependability and punctuality to ensure seamless operations and meet customer expectations effectively.
• Team Player: Possessing a consistent track record of working effectively both independently and as an integral part of a diverse inflight team.
• Serving and selling food and beverages, including alcohol, in a diligent and professional manner.

Qualifications and Requirements

Candidates for the Flight Attendant position must meet the following criteria:

• Be 21 years of age or older at the time of application.
• Possess a High School Diploma or GED; two or more years of college education are preferred.
• Have at least one year of customer service experience within the service industry (e.g., retail, hospitality, food service, teaching/education, aviation, social service).
• Demonstrate the ability to speak clearly, concisely, and in an organized manner, with sufficient volume to be heard in an emergency.
• Be fluent in spoken, reading, writing, and understanding English. Proficiency in a second language is highly desirable, particularly Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, and Tagalog.
• Possess the ability to hear all types and ranges of sound.
• Effectively communicate during high-stress situations, such as aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
• Maintain a professional appearance and adhere to excellent grooming standards, including strict compliance with uniform, hair, tattoo, and piercing guidelines:
  • Tattoos are not permitted on the head, hands, fingers, or neck (including the back of the neck and on, in, or behind the ear), and cannot be covered by makeup or bandages.
  • Visible tattoos on arms, wrists, legs, and feet are permitted, provided they are not larger than a credit card/employee badge (3.5 inches long x 2.24 inches wide) or are covered by standard uniform pieces.
  • Visible tattoos must not be offensive (e.g., violent, obscene, sexual, racist, or containing objectionable content or imagery of weapons).
  • Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
• Be proficient in operating electronic devices (phones, tablets, laptops) for task completion.
• Possess a valid passport prior to application, with at least 18 months of remaining validity. The passport must be in good condition. Applicants must have physical possession of a valid U.S. passport book or a foreign passport book with applicable visas and eligibility to travel globally without restrictions.
• Be able to travel to and from all countries United serves without any restrictions, entering and exiting as a working crew member, not as a passenger.
• Demonstrate physical capability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., luggage to overhead bin or window exit), and push and pull beverage carts (up to 250 lbs.).
• Pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes, to operate all necessary equipment, machinery, and doors.
• Be able to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Be legally authorized to work in the United States.
• Be willing and able to work a flexible schedule to support United’s 24/7 operation, including weekdays, weekends, and holidays on scheduled or reserve days.

Onboarding and Training Expectations:

• Successful completion of an evacuation drill in water (pool) during training is mandatory.
• Candidates must be willing to complete pre-employment DOT drug screens, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
• Must pass a 10-year background check, including criminal history. Background must not prohibit travel to or from any destination United serves. For instance, Canadian regulations are strict regarding DWI/DUI charges; a Temporary Resident Permit (TRP) from the Canadian government is required if a DWI/DUI conviction or probation occurred within the last 10 years and the Flight Attendant is required to travel to Canada.
• Must meet FAA and United Airlines hearing and vision requirements, with or without reasonable accommodation. This includes not having hearing loss on audiometry in the better ear greater than 40 dB (average of losses at 500, 1000, and 2000 Hz), and each eye must be 20/40 or better corrected for both far and near vision.

Compensation and Benefits

United Airlines offers a highly competitive compensation package and exceptional benefits, reflecting its commitment to employee well-being and success:

• Competitive Compensation: Starting hourly flight pay of $28.88, with top-of-base scale reaching $67.11 per hour. Seniority-based pay increases are provided. Additional compensation is offered for language skills, lead positions, and international trips.
• Bonuses: A training stipend of $140 per week is provided during Initial Training, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on training schedule). Successful training graduates receive a $1,000 bonus. This position is also eligible for profit sharing.
• Comprehensive Benefits: Access to medical, dental, and vision insurance, 401(k) retirement plan, life, accident & disability coverage, an Employee Assistance Program (EAP) for employees and their families, commuter benefits, paid holidays, and paid time off for sick leave and vacation.
• Exceptional Travel Privileges: Employees, their families, and friends can enjoy standby travel anywhere in the world served by United.
• Inclusive Environment: United adheres to inclusive uniform standards, encouraging employees to be their authentic selves at work. The airline prioritizes safety and cleanliness for both employees and customers.

The Job Posting End Date is 09/15/2025.