United Airlines | Flight Attendant

United Airlines Flight Attendant

Location: Various US Base Locations (Includes hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, and other designated locations)

Application Deadline: June 29, 2025

Overview

United Airlines invites applications for the position of Flight Attendant. Joining the United team means supporting ambitious goals and achieving personal career growth within one of the world's largest airlines, boasting the most expansive global route network. This role offers access to top-tier health and wellness benefits, opportunities to build lasting connections with colleagues and customers, and the extraordinary privilege of traveling the world. United is defining the future of air travel, and this role is critical to achieving shared success. Flight Attendant positions are highly sought after, offering the unique ability to experience global destinations while working. United provides comprehensive training, eliminating the necessity for specialized schooling or a college degree.

Role Description

A United Airlines Flight Attendant serves as a primary point of contact for passengers, responsible for ensuring their safety, comfort, and satisfaction throughout the flight. This role requires individuals who are dedicated to upholding the highest standards of service and safety within a dynamic, customer-facing environment.

Key Responsibilities and Proficiencies

• Safety First: Ensures the highest levels of safety are maintained at all times, adhering strictly to protocols and procedures.
• People-First Demeanor: Engages proactively with customers, demonstrating outstanding interpersonal skills, empathy, and sound judgment to adapt and respond effectively to diverse situations. Possesses a passion for service delivered with optimism and positivity. Resolves issues with understanding, compassion, and grace, contributing to customer loyalty and satisfaction. Represents United Airlines with professionalism, pride, and distinction.
• Flexibility: Operates within a 24/7 global operation, requiring availability for assignments including nights, weekends, holidays, and extended hours. Must be prepared to fulfill reserve assignments on short notice and be away from base location for multiple days consecutively.
• Dependability and Timeliness: Maintains critical levels of dependability and timeliness essential for operational efficiency and meeting customer expectations.
• Team Player: Demonstrates a consistent ability to perform effectively both independently and collaboratively as part of a crew.
• Creating Memorable Experiences: Contributes to enriching the travel experience by fostering a positive atmosphere, embracing opportunities to explore new cultures, and crafting memorable moments for every customer on every flight.

Training and Onboarding

Successful candidates will participate in a comprehensive 6.5-week Initial Training program located in Houston, TX. This training focuses on mastering United's safety and service standards. Upon successful completion, a base location will be assigned from among United's hubs (Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles) or other designated bases. Relocation funds are not provided. Following training and base orientation, individuals transition to full-time employee status. During Initial Training, United provides a weekly stipend of $140, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner. Successful training graduates receive a $1,000 bonus.

Compensation and Benefits

United Airlines offers a competitive compensation package. The starting hourly flight pay is currently $28.88, with seniority-based increases culminating at a top of base scale of $67.11 per hour. Additional compensation is provided for proficiency in language skills, assuming lead positions, and undertaking international trips. This position is also eligible for bonus programs, including profit sharing.

Comprehensive benefits include medical, dental, and vision insurance, life, accident & disability coverage, an Employee Assistance Program, commuter benefits, paid holidays, and paid time off for sick days and vacation. A 401(k) retirement plan is also available. A key benefit is access to generous flight privileges for the employee, family members, and friends on a stand-by basis across United's extensive route network. United maintains inclusive uniform standards that celebrate employee individuality while upholding a professional image. The airline places a strong emphasis on safety and cleanliness for both employees and customers.

Qualifications and Requirements

Candidates must meet the following criteria:

• Must be 21 years of age or older at the time of application.
• Possess a high school diploma or GED. Two or more years of college education are preferred.
• Minimum of one year of customer service experience is required, preferably in a service industry such as retail, hospitality, food service, teaching/education, aviation, or social service.
• Ability to speak clearly, concisely, and in an organized manner, with sufficient volume for emergency situations.
• Fluency in spoken, written, and understanding English is essential.
• Must be able to read and speak Italian fluently.
• Ability to hear all types and ranges of sound.
• Effectively communicate during high-stress situations, including but not limited to aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
• Maintain a professional appearance with excellent grooming standards, willing to adhere to uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, or neck (including behind the ear). Visible tattoos on arms, wrists, legs, and feet must not exceed the size of a credit card (approximately 3.5 x 2.24 inches) unless covered by standard uniform pieces. Visible tattoos must not contain offensive imagery or content. Decorative covers, adornments, or jewelry on teeth or in the mouth are not permitted.
• Proficiency in operating electronic devices such as phones, tablets, and laptops for task completion is required.
• Must possess a valid, physical U.S. passport book or foreign passport book with applicable visas at the time of application. The passport must be in good condition, have a minimum of 18 months of remaining validity, and confer eligibility to travel globally without restrictions as a working crew member. A pending passport application does not fulfill this requirement.
• Ability to travel to and from all countries United Airlines serves without any restrictions.
• Must be physically capable of performing duties including standing, walking, kneeling, bending, stooping, stretching, reaching, lifting heavy objects (such as luggage to overhead bins or operating window exits), and pushing/pulling beverage carts weighing up to 250 lbs.
• Ability to successfully pass a functional reach assessment, demonstrating a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneously, without shoes) to operate necessary aircraft equipment and doors.
• Ability to sit securely in an assigned jump seat with seatbelt and shoulder harness fastened.
• Required to diligently and professionally serve and/or sell food and beverages, including alcoholic beverages.
• Must be legally authorized to work in the United States.
• Willingness and ability to work a flexible schedule supporting United's 24/7 operation, including weekdays, weekends, and holidays.

Pre-employment and Training Requirements

Selected candidates must successfully complete a water evacuation drill during training. Pre-employment processes include a DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests. Successful completion of DOT/FAA pre-employment and randomized drug screens is mandatory; the use of medical and recreational marijuana is prohibited due to the safety-sensitive nature of the role. A 10-year background check, including criminal history, is required; the background must not prevent travel to any destination served by United (e.g., specific restrictions apply for individuals with DWI/DUI history traveling to Canada unless a Temporary Resident Permit is obtained). Candidates must meet FAA and United Airlines hearing and vision requirements, with or without reasonable accommodation, including specific audiometry and corrected vision standards.

United Airlines is an equal opportunity employer. The company recruits, employs, trains, compensates, and promotes individuals without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected statuses as required by applicable law. United Airlines provides reasonable accommodation to individuals with disabilities to participate in the job application or interview process and to perform crucial job functions. Requests for accommodation can be made through the appropriate channels.