Flight Attendant

United Airlines is currently seeking dedicated and service-oriented individuals to join its team as Flight Attendants. As a Flight Attendant, this role offers the opportunity to embark on a rewarding aviation career, supported by top-tier health and wellness benefits, opportunities for professional growth, and the ability to travel the world utilizing United's extensive route network. Join a team defining the future of air travel and create exceptional experiences for customers globally.

United boasts over 28,000 active flight attendants and operates the world's largest and most expansive route network, currently experiencing significant growth. This highly desired position provides the unique chance to see the world while working. No special schooling or college degree is required; comprehensive training is provided by United.

Responsibilities:

Ensure the highest levels of safety onboard each flight, adhering strictly to all safety protocols and procedures.
Provide outstanding customer service with a "People-First" demeanor, adapting to various customer-facing scenarios with optimism and positivity.
Engage directly with customers using exceptional interpersonal skills, exercising good judgment, and resolving issues with understanding, compassion, and grace.
Influence customer loyalty through excellent service delivery.
Represent United Airlines with pride, upholding company standards and values.
Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours, fulfilling reserve assignments on short notice.
Maintain dependability and timeliness, critical for operational success and meeting customer expectations.
Demonstrate consistent ability to work both independently and as a collaborative team member.
Turn travel dreams into reality by crafting memorable experiences for every customer on every flight.
Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.

Qualifications and Requirements:

Must be 21 years of age or older at the time of application.
High school graduate or possess a GED; two or more years of college preferred.
Possess at least one year of customer service experience within the service industry (e.g., retail, hospitality, food service, teaching/education, aviation, social services).
Must be able to speak in a clear, concise, and organized manner, with sufficient volume to be heard in emergency situations.
Ability to speak, read, write, and understand English fluently.
Must be able to read and speak Vietnamese fluently.
Ability to hear all types and ranges of sound.
Effectively communicate during high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
Maintain a professional appearance with excellent grooming standards and adhere to company uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, or neck (including behind the ear). Visible tattoos on arms, wrists, legs, and feet are permitted but must not exceed the size of a credit card / employee badge (3.5 inches long x 2.24 inches wide) or must be covered by standard uniform pieces. Visible tattoos must not be offensive (including violent, obscene, sexual, racist, or objectionable content, or imagery involving weapons). Decorative covers, adornments, and/or jewelry on teeth or in the mouth are prohibited.
Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for required tasks.
Must possess a valid passport book at the time of application with at least 18 months of remaining validity prior to its expiration. Eligibility to travel globally without restrictions is required.
Ability to travel to and from all countries United serves without any restrictions, entering and exiting as a working crew member.
Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to an overhead bin or window exit), and push and pull a beverage cart (up to 250 lbs.).
Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes, to operate necessary equipment and doors.
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Must be legally authorized to work in the United States.
Must be willing and able to work a flexible schedule in support of United’s 24/7 operation (weekdays, weekends, holidays, extended hours, etc.).

Training:

Flight Attendant trainees will undergo a comprehensive 6.5-week training program in Houston, TX, focusing on United's safety and customer service standards. Successful completion of this training is mandatory. During training, United provides accommodations, breakfast, lunch, and a $140/week stipend.

Compensation and Benefits:

United Airlines offers a competitive compensation package including competitive pay, exceptional benefits, and travel privileges. The starting hourly flight pay is $28.88, with a top of base scale reaching $67.11 per hour. Seniority-based pay increases are provided, with additional compensation available for language skills, lead positions, and international trips. This is a bonus eligible position (e.g., profit sharing).

Competitive benefits include:

Medical, dental, and vision insurance
401(k) retirement plan
Life, accident & disability insurance
Employee Assistance Program
Commuter benefits
Paid holidays and paid time off (sick and vacation)
Flight privileges for the employee, family, and friends on a standby status.
United offers inclusive uniform standards.
Emphasis on safety and cleanliness for employees and customers.
Upon successful completion of training, graduates receive a $1,000 bonus.

Additional Information:

Flight attendant trainees must successfully complete a water evacuation drill during training. Pre-employment requirements include a DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests. Candidates must pass DOT/FAA pre-employment and randomized drug screens; medical and recreational marijuana use is prohibited. A 10-year background check, including criminal history, is required, and background must not prohibit travel to or from any location United serves.

The Job Posting End Date is June 9, 2025.

United Airlines is an equal opportunity employer and recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.

United Airlines will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process and to perform crucial job functions. To request accommodation, please contact the company through appropriate channels.