Flight Attendant Position

United Airlines offers ambitious individuals the opportunity to launch a dynamic career as a Flight Attendant, joining a team of over 28,000 dedicated professionals. As part of the world's largest airline with the most expansive global network, United is experiencing unprecedented growth, providing a unique environment for career development. This role allows professionals to explore the world while working, offering unparalleled travel opportunities. No specific prior schooling or college degree is required; comprehensive training is provided by United.

Role and Responsibilities

A United Flight Attendant is primarily responsible for ensuring the highest levels of safety for all passengers while delivering exceptional customer service with a "People-First" demeanor. Key responsibilities include:

Prioritizing and executing safety protocols and procedures.
Adapting and responding effectively to diverse customer-facing scenarios.
Serving with optimism, positivity, and a genuine passion for service.
Engaging directly with customers using outstanding interpersonal skills, sound judgment, and the ability to resolve issues with understanding, compassion, and grace.
Influencing customer loyalty through excellent service standards.
Representing United Airlines with pride and distinction.
Maintaining availability for global assignments 24/7, including nights, weekends, holidays, and extended hours, reflecting the comprehensive nature of the route network.
Fulfilling reserve assignments on short notice and being prepared for multi-day trips away from base.
Demonstrating critical dependability and timeliness to ensure operational efficiency and meet customer expectations.
Consistently working effectively both independently and as a valued member of a team.
Creating memorable travel experiences for customers on every flight.

Training

Newly hired Flight Attendants participate in a comprehensive 6.5-week training program located in Houston, TX. This training covers United's rigorous safety and customer service standards. United provides accommodations, breakfast, and lunch during training, along with a $140 weekly stipend. Upon successful completion of training, individuals are welcomed as full-time employees and assigned to one of United's seven major hubs – Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles – or another designated flight attendant base location (relocation funds are not provided). A $1,000 bonus is awarded to successful training graduates.

Qualifications and Requirements

Candidates for the Flight Attendant position must meet the following criteria:

Must be 21 years of age or older at the time of application.
Possess a high school diploma or GED; two or more years of college education is preferred.
Hold at least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
Ability to speak clearly, concisely, and in an organized manner, with sufficient volume to be heard in an emergency.
Must be fluent in speaking, reading, writing, and understanding English.
Must be fluent in speaking and reading Thai.
Ability to hear all types and ranges of sound.
Capable of effective communication during high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather, and turbulence.
Maintain a professional appearance with excellent grooming standards and adhere to uniform, hair, tattoo, and piercing guidelines. Visible tattoos are permitted on arms, wrists, legs, and feet if no larger than a credit card (approx. 3.5" x 2.24") or covered by the standard uniform; tattoos on the head, hands, or neck (including behind the ear) are not permitted. Visible tattoos must not be offensive. Decorative covers, adornments, or jewelry on or in the teeth/mouth are not permitted.
Ability to proficiently operate electronic devices (phones, tablets, laptops) for required tasks.
Must possess a valid U.S. passport book or eligible foreign passport book with applicable visas at the time of application, with at least 18 months of remaining validity. Physical possession of the passport is required; having applied or waiting for renewal is not sufficient.
Ability to travel to and from all countries United serves without restriction as a working crew member, not as a passenger. Applicants are responsible for verifying their travel eligibility to current United destinations.
Capable of performing physical tasks including standing, walking, kneeling, bending, stooping, stretching, reaching, lifting heavy objects (e.g., luggage to overhead bins), and pushing/pulling beverage carts (up to 250 lbs).
Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes.
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Required to serve and/or sell food and beverages (including alcohol) professionally.
Must be legally authorized to work in the United States.
Willing and able to work a flexible schedule supporting a 24/7 operation (weekdays, weekends, holidays, etc.).

Pre-employment and Training Expectations

Successful candidates must:

Successfully complete a water evacuation drill during training.
Pass pre-employment DOT drug screens, comprehensive background checks, fingerprinting, and vision/hearing tests.
Pass DOT/FAA pre-employment and randomized drug screens; medical and recreational marijuana is prohibited due to the safety-sensitive nature of the role.
Pass a 10-year background check, including criminal history. Travel restrictions resulting from background checks (e.g., Canadian inadmissibility for DWI/DUI within 10 years without a Temporary Resident Permit) may prevent employment.

Compensation and Benefits

United Airlines offers a competitive compensation and benefits package. The starting hourly flight pay is $28.88, with a potential top base scale reaching $67.11 per hour. Pay increases are seniority-based, and additional compensation is provided for language skills, lead positions, and international trips.

The benefits package includes competitive medical, dental, and vision insurance, life, accident & disability coverage, an Employee Assistance Program, commuter benefits, paid holidays, paid time off (vacation and sick time), and a 401(k) retirement plan. This position is also bonus eligible, participating in profit sharing.

A significant benefit includes extensive flight privileges for the employee, their family, and friends on a standby basis across United's global network. United is committed to inclusive uniform standards and prioritizes safety and cleanliness.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. Reasonable accommodations are provided for individuals with disabilities during the job application or interview process and to perform essential job functions. Please inquire about accommodations as needed.

The Job Posting End Date is 06/09/2025.