Flight Attendant
United Airlines is seeking passionate and dedicated individuals to join its team as Flight Attendants. This is an exceptional opportunity to embark on a global career, explore diverse cultures, and craft memorable experiences for every customer, on every flight, every day. As a Flight Attendant, the individual will play a crucial role in ensuring the safety, security, and comfort of passengers while delivering exceptional customer service.
United Airlines is reinventing the airline industry and offers its employees a supportive environment with industry-leading health plans and best-in-class programs to support emotional, physical, and financial wellness. Employees will expand their horizons with travel across the world's biggest route network.
Responsibilities:
- Prioritize safety by adhering to the highest safety standards and regulations.
- Adapt to diverse customer-facing scenarios with optimism and positivity, resolving issues with understanding, compassion, and grace.
- Influence customer loyalty by delivering excellent service and representing United Airlines with pride.
- Maintain availability for global assignments 24/7, including nights, weekends, holidays, and extended hours.
- Fulfill reserve assignments on short notice and be away from base for extended periods.
- Work independently and collaboratively as part of a team.
- Operate effectively in high-stress situations, such as aircraft evacuations, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Serve and/or sell food and beverages (including alcohol) diligently and professionally.
Qualifications:
- Must be 21 years of age or older at the time of application.
- High school graduate or GED equivalent; 2 or more years of college preferred.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Must be able to speak in a clear, concise, and organized manner, loud enough to be heard in an emergency.
- Fluency in speaking, reading, writing, and understanding English is required. Proficiency in a second language is highly desirable (Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, and Tagalog).
- Ability to hear all types and ranges of sound.
- Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces. Visible tattoos must not be offensive.
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Proficiency in operating electronic devices (phones, tablets, laptops, etc.) for required tasks.
- Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration.
- Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions.
- Ability to travel to and from all countries United serves without any restrictions. Flight attendant applicants are responsible for identifying and verifying travel eligibility.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull a beverage cart (up to 250 lbs.).
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United's 24/7 operation (weekdays, weekends, holidays, etc.).
- Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited.
- Must be able to pass a 10-year background check, including criminal background history, that does not prohibit travel to or from anywhere United flies.
Compensation and Benefits:
- Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour.
- Seniority-based pay increases.
- Additional compensation for language skills, lead positions, and international trips.
- Competitive benefits package, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight privileges for employee, family, and friends.
- Inclusive uniform standards.
- During training, United provides a $140/week stipend, accommodations, and two meals per day. Successful training graduates will receive a $1,000 bonus.
- This is also a bonus eligible position (i.e. profit sharing).
United Airlines is an equal opportunity employer and values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status as required by applicable law.