United Airlines Flight Attendant
United Airlines is seeking enthusiastic and dedicated individuals to join its global team as Flight Attendants. As a Flight Attendant, the individual will play a crucial role in ensuring the safety, comfort, and well-being of passengers while delivering exceptional customer service. This position offers a unique opportunity to travel the world, explore new cultures, and create memorable experiences for every customer, every flight, every day.
Responsibilities:
- Ensure the highest levels of safety for all passengers and crew members.
- Adapt and respond effectively to diverse customer-facing scenarios with optimism and positivity.
- Engage directly with customers, utilizing excellent interpersonal skills, sound judgment, and the ability to resolve issues with understanding, compassion, and grace.
- Cultivate customer loyalty through the delivery of outstanding service.
- Represent United Airlines with pride and distinction.
- Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours, fulfilling reserve assignments on short notice and potentially being away from base for extended periods.
- Work independently and as part of a team.
- Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
Qualifications:
- Must be 21 years of age or older at the time of application.
- High school graduate or GED equivalent; two or more years of college preferred.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food service, teaching/education, aviation, social service).
- Ability to speak in a clear, concise, and organized manner, loud enough to be heard in an emergency.
- Fluency in speaking, reading, writing, and understanding English.
- Must be able to read and speak Hebrew fluently.
- Ability to hear all types and ranges of sound.
- Ability to communicate effectively in high-stress situations, such as aircraft evacuations, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, or neck. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card/employee badge or covered with standard uniform pieces and must not be offensive. Decorative covers, adornments, and/or jewelry on teeth or in the mouth are prohibited.
- Proficiency in operating electronic devices (phones, tablets, laptops, etc.).
- Must possess a valid passport with at least 18 months of validity remaining prior to expiration and the ability to travel globally without restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., luggage to overhead bin or window exit), and push and pull a beverage cart (up to 250 lbs.).
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United’s 24/7 operation, including weekdays, weekends, and holidays.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens.
- Must be able to pass a 10-year background check, including criminal background history.
Training:
Successful candidates will undergo a comprehensive 6.5-week training program in Houston, TX, covering United’s safety and customer service standards. United provides a $140/week per diem, along with accommodations, breakfast, and lunch during training.
Compensation and Benefits:
- Starting hourly flight pay of $28.88/hour, with top of base scale at $67.11/hour.
- Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Travel privileges for employees, their families, and friends.
- Inclusive uniform standards.
- A $1,000 bonus upon successful completion of training.
- Bonus eligible position (i.e. profit sharing).
United Airlines is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.