Flight Attendant
United Airlines is seeking enthusiastic and dedicated individuals to join its team as Flight Attendants. As a global leader in the aviation industry, United is committed to providing exceptional service and ensuring the safety and comfort of its passengers. The Flight Attendant plays a crucial role in creating a positive and memorable travel experience.
Overview
The Flight Attendant is responsible for ensuring the safety and well-being of passengers while providing outstanding customer service. This role requires a "People-First" demeanor, adaptability, and the ability to handle diverse customer-facing scenarios with optimism and grace. The Flight Attendant represents United Airlines with pride and distinction, fostering customer loyalty through excellent service.
Responsibilities
- Ensure the highest levels of safety and security on board the aircraft.
- Provide exceptional customer service, demonstrating outstanding interpersonal skills and resolving issues with understanding and compassion.
- Adapt to different types of customer-facing scenarios and maintain a positive and professional demeanor.
- Represent United Airlines with pride and distinction.
- Work independently and as part of a team to ensure smooth and efficient flight operations.
- Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours.
- Fulfill reserve assignments on short notice and be away from base for extended periods.
- Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Operate electronic devices proficiently for required tasks.
- Effectively communicate in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
Qualifications
- Must be 21 years of age or older at the time of application.
- High school graduate or GED; 2 or more years of college preferred.
- At least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
- Ability to speak, read, write, and understand English fluently.
- Must be able to read and speak German fluently.
- Ability to hear all types and ranges of sound.
- Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces and may not be offensive.
- Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
- Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration.
- Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions.
- Ability to travel to and from all countries United serves without any restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push and pull beverage carts.
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United’s 24/7 operation.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited.
- Must be able to pass a 10-year background check.
Training
New hires will participate in a comprehensive 6.5-week training program in Houston, TX, focusing on United's safety and customer service standards. United provides a $140/week per diem, along with accommodations, breakfast, and lunch during training.
Compensation and Benefits
- Starting hourly flight pay of $28.88/hour, with top of base scale at $67.11/hour.
- Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Competitive benefits package, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Employee Assistance Program for employees and their families.
- Flight privileges for employees, their family, and friends.
- Inclusive uniform standards.
- $1,000 bonus upon successful completion of training.
Additional Information
- Job Posting End Date: 05/12/2025
- This is a bonus-eligible position (i.e., profit sharing).
United Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status.