United Airlines | Flight Attendant

United Airlines Flight Attendant

Embark on a rewarding career with United Airlines, connecting people and uniting the world.

As the world's largest airline, United Airlines is a leading force in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion. Join a vibrant team of over 25,000 dedicated flight attendants, dedicated to providing exceptional service while experiencing the world.

Responsibilities:

• Safety First: Prioritize the safety and well-being of passengers and crew members.
• Customer-Centric Approach: Demonstrate a "People-First" demeanor, responding effectively to diverse customer interactions with optimism and positivity. Deliver outstanding service through strong interpersonal skills, sound judgment, and the ability to resolve issues with compassion and grace.
• Flexibility: Embrace a global assignment schedule, including nights, weekends, holidays, and extended hours. Be prepared to fulfill reserve assignments on short notice, potentially requiring extended stays away from the base location. Dependability and timeliness are paramount to meeting customer expectations.
• Teamwork: Collaborate seamlessly within a team environment while demonstrating the ability to work independently.
• Passion for Service: Turn dreams into reality by crafting memorable experiences for every customer, every flight, every day.

Qualifications:

• At least 21 years of age at the time of application.
• High school diploma or GED; two or more years of college preferred.
• At least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching, aviation, social service).
• Excellent verbal communication skills; ability to speak clearly, concisely, and loudly enough to be heard in an emergency.
• Fluency in spoken, written, and understood English.
• Ability to hear all types and ranges of sound.
• Fluency in Japanese (spoken and written).
• Ability to effectively communicate in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
• Professional appearance and commitment to adhering to uniform, hair, tattoo, and piercing guidelines.
• Tattoos are not permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet are permitted, but the visible portion must not exceed the size of a credit card (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces. Tattoos must not be offensive (e.g., violent, obscene, sexual, racist, or contain objectionable content or imagery that includes weapons).
• Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
• Proficiency in operating electronic devices (phones, tablets, laptops, etc.) for task completion.
• Valid passport with at least 18 months of remaining validity prior to expiration.
• Eligibility to travel globally without restrictions.
• Ability to travel to and from all countries served by United Airlines without restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., luggage to overhead bin), and push and pull beverage carts (up to 250 lbs.).
• Successful completion of a functional reach assessment (combined 76-inch vertical and 43.5-inch horizontal reach, simultaneous, without shoes).
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Willingness to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
• Legal authorization to work in the United States.
• Flexibility in scheduling, including weekdays, weekends, holidays, and extended hours.

Onboarding and Training:

• Successful completion of a water evacuation drill during training.
• Completion of pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Passing DOT/FAA pre-employment and randomized drug screens (medical and recreational marijuana prohibited).
• Passing a 10-year background check, including criminal background history.

Benefits and Compensation:

• Competitive pay with seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
• Comprehensive benefits package including medical, dental, and vision insurance, 401(k), vacation, and sick time.
• Flight privileges for employees, family, and friends on standby flights worldwide.
• Inclusive uniform standards that celebrate individuality.
• Training stipend of $140/week, accommodations, and two meals provided per day. Successful graduates receive a $1,000 bonus.

Equal Opportunity Employer: United Airlines is committed to diversity, equity, and inclusion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: This is a brief overview. For the official qualifications and requirements of the Flight Attendant position, please refer to the United Airlines Flight Attendant Job Description, accessible through the provided links.