United Air Lines | Flight Attendant

United Airlines: Flight Attendant

United Airlines invites dedicated individuals to embark on a fulfilling aviation career. This exceptional opportunity offers substantial professional growth, comprehensive health and wellness benefits, the chance to forge lasting connections with colleagues and customers, and extensive global travel privileges across the airline's vast route network. Join United in shaping the future of air travel and defining tomorrow, together.

About United Airlines

United Airlines proudly operates with over 28,000 active Flight Attendants, forming the largest airline in the world with the most expansive and rapidly growing network. The role of a Flight Attendant offers the unique opportunity to explore the globe while working, making it a highly sought-after career. United provides comprehensive, industry-leading training, eliminating the need for prior special schooling or a college degree for this position.

The Role of a Flight Attendant

United Flight Attendants are integral to delivering an unparalleled travel experience, prioritizing safety and exceptional customer service on every flight. This role demands a blend of critical proficiencies and a commitment to excellence:

• Safety First: The Flight Attendant upholds the highest standards of safety as the paramount priority, ensuring the well-being of all passengers and crew.
• People-First Demeanor: Demonstrates the ability to adapt and respond effectively to diverse customer-facing scenarios. Exhibits a passion for service, coupled with optimism and positivity. Engages directly with customers through outstanding interpersonal skills, sound judgment, and the ability to resolve issues with understanding, compassion, and grace. Influences customer loyalty through consistently excellent service and proudly represents United.
• Flexibility: As part of the world's most comprehensive route network, United Flight Attendants must be available for global assignments 24/7, including nights, weekends, holidays, and extended hours. This includes fulfilling reserve assignments on short notice and being away from the assigned base for multiple consecutive days.
• Dependability and Timeliness: These are critical attributes for success, essential for maintaining operational schedules and consistently meeting customer expectations.
• Team Player: Possesses a consistent track record of working both independently and collaboratively as a vital part of a team.
• Transformative Experiences: Committed to creating memorable experiences for every customer, on every flight, every day, fostering a fun environment while exploring new cultures globally.

Training and Onboarding

The journey to becoming a United Flight Attendant commences with world-class, industry-leading training. Successful candidates will complete 6.5 weeks of Initial Training in Houston, TX, focusing on United's stringent safety protocols and renowned service standards. During this period, trainees will be assigned a base location from one of United's seven major hubs – Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles – or other designated Flight Attendant bases. Please note that relocation funds are not provided. Upon successful completion of training and subsequent base orientation, individuals will be welcomed as full-time United employees.

Onboarding and Training Expectations:

• Flight Attendant trainees are required to successfully complete an evacuation drill in water (pool) during training.
• Candidates must be willing to complete a pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Ability to pass DOT/FAA pre-employment and randomized drug screens is mandatory. Medical and recreational marijuana use is prohibited due to the safety-sensitive nature of the Flight Attendant position.
• Successful completion of a 10-year background check, including criminal history, is required. The background must not prohibit travel to or from any destination United serves. For instance, Canadian regulations classify DWI/DUI charges (including misdemeanors) within the last 10 years as inadmissible, unless a Temporary Resident Permit (TRP) has been secured from the Canadian government allowing continued work duties.
• Must, with or without reasonable accommodation, meet Federal Aviation Administration (FAA) and United Airlines hearing and vision requirements. This includes not having hearing loss on audiometry in the better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and each eye must be 20/40 or better corrected for both far and near vision.

Qualifications and Requirements

Prospective Flight Attendants must meet the following essential qualifications and requirements:

• Must be 21 years of age or older at the time of application.
• Possession of a high school diploma or GED is required; two or more years of college are preferred.
• At least one year of customer service experience within a service-oriented industry (e.g., retail, hospitality, food service, teaching/education, aviation, social service) is mandatory.
• Demonstrates the ability to speak clearly, concisely, and in an organized manner, with sufficient volume to be heard in emergency situations.
• Must be fluent in speaking, reading, writing, and understanding English. Proficiency in a second language is highly desirable.
• Second language fluency in Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, or Tagalog is a significant asset to United's global operations.
• Possesses the ability to hear all types and ranges of sound.
• Capable of effective communication in high-stress situations, including but not limited to aircraft evacuations, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
• Maintains a professional appearance, adheres to excellent grooming standards, and complies with all uniform, hair, tattoo, and piercing guidelines. Specifically:
  • Tattoos are not permitted on the head, hands, fingers, or neck (including the back of the neck and on, in, or behind the ear). Tattoos in these areas cannot be covered by makeup or bandages.
  • Visible tattoos are permitted on arms, wrists, legs, and feet. Any such visible tattoos must not exceed the size of a credit card / employee badge (3.5 inches long x 2.24 inches wide) or must be covered by standard uniform pieces.
  • Visible tattoos must not be offensive (e.g., violent, obscene, sexual, racist, or containing objectionable content or imagery of weapons).
  • Decorative covers, adornments, and/or jewelry on teeth or in the mouth are prohibited.
• Proficient in operating electronic devices (e.g., phones, tablets, laptops) for task completion.
• Must possess a valid U.S. passport book or a foreign passport book with applicable visas prior to application, with at least 18 months of remaining validity. The passport must be in good condition, and simply having applied for or awaiting a renewed passport is not sufficient to meet this requirement.
• Ability to travel to and from all countries United serves without any restrictions, entering and exiting as a working crew member, not as a passenger. Applicants are responsible for identifying and verifying travel eligibility; the list of destinations is subject to change.
• Capable of standing, walking, kneeling, bending, stooping, stretching, reaching, lifting heavy objects (e.g., luggage to overhead bins or window exits), and pushing/pulling beverage carts (up to 250 lbs.).
• Able to pass a functional reach assessment, demonstrating a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneously) without shoes, to operate all necessary equipment, machinery, and doors.
• Required to serve and/or sell food and beverages (including alcohol) diligently and professionally.
• Must be legally authorized to work in the United States.
• Willingness and ability to work a flexible schedule supporting United’s 24/7 operation, including availability on weekdays, weekends, and holidays for scheduled or reserve days.

Compensation and Benefits

United Airlines is committed to rewarding its employees with a competitive compensation package that includes excellent pay, comprehensive benefits, and unparalleled travel privileges.

• Compensation: The starting hourly flight pay is $28.88, with the potential to reach a top-of-base scale of $67.11/hour. Compensation increases are seniority-based, with additional pay provided for language proficiencies, lead positions, and international assignments. This position is also eligible for performance-based bonuses, including profit sharing. During the training period, a $140 weekly stipend, dual occupancy hotel accommodations, and two meals per day are provided. Successful training graduates receive a $1,000 bonus.
• Comprehensive Benefits: A robust benefits package featuring medical, dental, and vision insurance, life, accident & disability insurance, an Employee Assistance Plan, commuter benefits, a 401(k) retirement plan, paid holidays, and generous paid time off for vacation and sick leave.
• Travel Privileges: Extensive flight privileges for the employee, their family, and friends on a standby basis across United's global network (subject to the applicable collective bargaining agreement).
• Inclusive Environment: United champions inclusive uniform standards, encouraging employees to express their authentic selves while maintaining professionalism.
• Safety Focus: A paramount commitment to safety and cleanliness for both employees and customers.

Application Information

This job posting closes on September 15, 2025.

United Airlines is an Equal Opportunity Employer. The airline is committed to recruiting, employing, training, compensating, and promoting individuals without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or any other protected status as mandated by applicable law. United actively supports diversity and inclusion, welcoming minorities, women, veterans, individuals with disabilities, and LGBTQ+ candidates.

Reasonable accommodations will be provided for individuals with disabilities to facilitate their participation in the job application or interview process and to perform essential job functions. Please contact the company for accommodation requests.