Republic Airways | Flight Attendant

Overview

Job Category: Flight Attendant

Position Purpose

The Flight Attendant plays a critical role in ensuring the highest standards of passenger safety and comfort. This position operates in strict accordance with Federal Aviation Administration (FAA) regulations and company Inflight guidelines, delivering an exceptional onboard experience for every traveler.

Essential Duties and Responsibilities

The successful individual will be capable of performing each essential duty satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform these functions.

• Diligently performs all regulatory and assigned cabin duties, maintaining constant attention to guest safety while providing a comfortable onboard experience.
• Maintains thorough knowledge of all emergency procedures and the proficient use of all emergency equipment on board the aircraft. Operates all emergency exits and aircraft equipment, requiring necessary movements and force up to and including 70 pounds.
• Provides attentive food and beverage service to passengers, which requires pushing and pulling movable carts weighing in excess of 250 pounds.
• Assists passengers with stowing carry-on baggage weighing up to and including 35 pounds.
• Maintains a neat and orderly cabin environment throughout the flight.
• Contributes to a reliable and on-time operation by collaborating effectively with other crewmembers to meet all report times, departure times, and minimum turn times.
• Performs inflight sales and promotional duties as assigned.
• Assists other Customer Service staff as needed with passenger handling or other duties.
• Maintains reliable and prompt attendance according to Company policies and procedures.
• Presents a professional image, both in conduct and in appearance, including strict adherence to the Company uniform dress code.
• Complies with associate Rules of Conduct as outlined in all applicable manuals.
• Maintains currency of Inflight guides and manuals.
• Fosters the Company’s core values and culture throughout the work environment.
• Performs additional duties as assigned or required.

Required Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job successfully.

Education and Experience

• A high school diploma or GED is required, with at least two years of dedicated customer service experience.
• Applicants must be at least 20 years of age by the date of the first interview.

Preferred Education and Experience

• Additional years of customer service experience, preferably within an aviation environment.
• Prior experience as a Flight Attendant is highly desirable.

Other Essential Requirements

• Possesses polished interpersonal skills with a positive attitude and a strong customer-oriented mindset.
• Must be willing to serve alcoholic beverages.
• Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
• Able to work with animals and around other allergens and products.
• Pursuant to Republic’s Flight Attendant Style Guide, tattoos are NOT permitted on the face (including the front of one’s face from their ears forward, the underside of one’s chin and cheeks), neck (the area down to where a uniform shirt collar would clearly and consistently cover), and hands (including both the tops and palms of one’s hands and fingers, up through the wrist bone). Tattoos in non-prohibited areas must not be visible at any time while in uniform.
• Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
• For safety reasons, must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without an extender or other modification that may harm the integrity of the harness. The lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened.
• Must not have multiple visible piercings while in uniform.

Language Skills

• Demonstrated ability to read, analyze, and interpret complex technical procedures and governmental regulations.
• Capable of effectively presenting information and responding to questions from management, crew, passengers, and the general public.
• Fluency in English is required, including the ability to speak clearly and be understood, even when delivering shouted verbal commands during emergency situations.

Reasoning and Problem-Solving Ability

• Must be willing to work in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected changes.
• Adept at interpreting a variety of and multiple instructions furnished in written, oral, diagrammatic, or schedule form.
• Ability to remain calm, think critically, and react swiftly in all types of emergency situations, including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.

Decision-Making

• Capable of making timely, informed decisions that support daily operations; decisions often require some thought and are somewhat structured.
• Ability to process information rapidly and react positively during unexpected and/or serious situations.
• Demonstrated capacity to control personal and emotional responses, acting appropriately under high levels of stress.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Must possess the physical strength to reach and operate all emergency equipment and exits, requiring necessary movements and force up to and including 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull movable carts weighing in excess of 250 pounds.
• Able to walk and stand for extended periods, sometimes with aircraft turbulence.
• Must be able to stoop, crouch, squat, climb, and kneel.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
• Must be able to sit in an assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
• Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
• Able to work extended duty periods on sequential days.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
• The ability to accommodate customers’ special needs/disabilities.
• Willingness and availability to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.

Travel Requirements

This position requires up to 100% travel, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.

Equal Opportunity Employer

Republic Airways is an Equal Opportunity Employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Accommodations for disabilities and veterans are proudly provided.