Republic Airways | Flight Attendant

Flight Attendant

Position Overview

A Flight Attendant is primarily responsible for ensuring the safety, security, and comfort of passengers throughout the flight in strict adherence to Federal Aviation Administration (FAA) regulations and company Inflight guidelines. This vital role contributes significantly to a positive and secure travel experience for all guests.

Essential Duties & Responsibilities

To perform this job successfully, a Flight Attendant must be able to execute each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Performs all regulatory and assigned cabin duties, maintaining constant attention to guests while providing a safe and comfortable onboard environment.
• Demonstrates thorough knowledge of all emergency procedures and the proper use of all emergency equipment on board the aircraft. Operates all emergency exits and aircraft equipment, requiring the ability to apply necessary movements and force up to 70 pounds.
• Provides comprehensive food and beverage service to passengers, which includes pushing and pulling movable carts weighing in excess of 250 pounds.
• Assists passengers with the proper stowage of carry-on baggage weighing up to 35 pounds.
• Maintains a consistently neat, clean, and orderly cabin environment.
• Collaborates effectively with other crewmembers to ensure reliable and on-time operations, meeting all report times, departure times, and minimum turn times.
• Executes inflight sales and promotional duties as assigned.
• Supports other Customer Service staff as needed with passenger handling or various duties.
• Maintains reliable and prompt attendance, adhering strictly to Company policies and procedures.
• Projects a professional image through both conduct and appearance, including strict adherence to the Company uniform dress code.
• Complies with all associate Rules of Conduct as outlined in applicable manuals.
• Ensures currency of Inflight guides and manuals.
• Actively fosters the Company’s core values and culture throughout the work environment.
• Performs additional duties as assigned or required to support operational needs.

Required Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job successfully.

Education & Experience

• High school diploma or GED is required.
• A minimum of two years of customer service experience is essential.
• Candidates must be at least 20 years of age by the date of the first interview.

Preferred Education & Experience

• Additional years of customer service experience, preferably within an aviation environment.
• Prior experience as a Flight Attendant is highly desirable.

Other Requirements

• Possesses polished interpersonal skills, a consistently positive attitude, and a strong customer-oriented mindset.
• Must be willing to serve alcoholic beverages.
• Must be able and willing to serve and handle various food items including peanuts, meals containing shellfish/seafood, beef, and pork.
• Able to work with animals and around other allergens and products.
• Adherence to the Company's Flight Attendant Style Guide (Dress Code) is mandatory: Tattoos are strictly prohibited on the face (including the front of the face from ears forward, underside of chin and cheeks), neck (area down to where a uniform shirt collar clearly and consistently covers), and hands (including both the tops and palms of hands and fingers, up through the wrist bone). Tattoos in non-prohibited areas must not be visible at any time while in uniform.
• Must possess a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
• For safety reasons, candidates must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without an extender or other modification that may compromise the integrity of the harness. (Reference: The lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened).
• Multiple visible piercings are not permitted while in uniform.

Language Skills

• Ability to read, analyze, and interpret technical procedures and governmental regulations.
• Able to effectively present information and respond to questions from management, crew, passengers, and the general public.
• Able to speak and be clearly understood in English, including the ability to project shouted verbal commands during emergency situations.

Reasoning & Problem-Solving Ability

• Must be willing to work in a time-sensitive environment and effectively manage stress associated with meeting deadlines and unexpected changes.
• Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
• Must demonstrate the ability to remain calm, think clearly, and react swiftly in all types of emergency situations, including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.

Decision Making

• Makes day-to-day decisions to support the operation; decisions often require thoughtful consideration and are somewhat structured.
• Able to process information quickly and react positively during unexpected and/or serious situations.
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Possesses the physical strength to reach and operate all emergency equipment and exits, requiring necessary movements and force up to and including 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull movable carts weighing in excess of 250 pounds.
• Able to walk and stand for extended periods, sometimes with aircraft turbulence.
• Must be able to stoop, crouch, squat, climb, and kneel.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to clearly hear verbal communications in person and over airplane communication systems amidst ambient aircraft and passenger noise.
• Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
• Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly within a confined environment.
• Able to work extended duty periods on sequential days.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Works in a culturally diverse atmosphere and professionally interacts with passengers and crew under potentially stressful conditions.
• Capable of accommodating customers’ special needs and disabilities.
• Willing and able to work for extended periods, as well as a varied schedule, including early mornings, nights, overnights, and weekends.

Travel Requirements

Extensive travel up to 100% of the time is required, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.

About Republic Airways

Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of over 200 Embraer 170/175 aircraft, offering scheduled passenger service with approximately 900 daily flights to over 80 cities across the U.S. and Canada. Celebrating 50 years of innovation and operational excellence, Republic's over 6,000 Associates are distinguished by their dedication. This is an exciting era of growth and untapped potential within the aviation industry, offering elevated opportunities for all Associates at Republic Airways, from corporate positions to the flight deck. Republic Airways cultivates a culture of trust, respect, care, and fun, believing that its people and their passion are what set the company apart. The company is committed to encouraging, supporting, and investing in its Associates both professionally and personally, embodying its Vision, Mission, Culture Statement, and Guiding Principles daily.