Flight Attendant
Position Summary
The Flight Attendant plays a pivotal role in ensuring the safety, comfort, and exceptional experience of passengers, meticulously adhering to Federal Aviation Administration (FAA) regulations and internal Inflight guidelines. This position is central to delivering outstanding customer service while maintaining the highest standards of operational efficiency and safety.
Key Responsibilities
The successful candidate will be responsible for, but not limited to, the following essential duties:
- Performing all regulatory and assigned cabin duties, with unwavering attention to guest comfort and safety during the entire onboard experience.
- Maintaining comprehensive knowledge of all emergency procedures and the proper use of emergency equipment on the aircraft, including operating all emergency exits and aircraft equipment with the necessary movements and force, up to and including 70 pounds.
- Providing professional food and beverage service to passengers, which involves pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assisting passengers with the stowing of carry-on baggage weighing up to and including 35 pounds.
- Ensuring a neat, orderly, and presentable cabin environment throughout the flight.
- Contributing to reliable and on-time operations by collaborating effectively with other crewmembers to meet all report times, departure times, and minimum turn times.
- Executing inflight sales and promotional duties as assigned.
- Assisting other Customer Service staff as needed with passenger handling or other related duties.
- Maintaining reliable and prompt attendance in strict accordance with Company policies and procedures.
- Presenting a professional image, both in conduct and in appearance, including strict adherence to the Company uniform dress code.
- Complying with all Associate Rules of Conduct as outlined in applicable manuals.
- Maintaining currency of all Inflight guides and manuals.
- Fostering the Company’s core values and culture throughout the work environment.
- Performing additional duties as assigned or required to support operational needs.
Required Qualifications
Candidates for this position must possess the following knowledge, skills, and abilities:
Education and Experience
- A high school diploma or GED is required, coupled with a minimum of two years of customer service experience.
- Candidates must be at least 20 years of age by the date of their first interview.
Preferred Education and Experience
- Additional years of customer service experience, particularly within an aviation environment.
- Prior Flight Attendant experience is highly desirable.
Other Requirements
- Possession of polished interpersonal skills, a consistently positive attitude, and a strong customer-oriented mindset.
- Willingness to serve alcoholic beverages.
- Ability and willingness to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Comfortable working with animals and in environments containing various allergens and products.
- Adherence to the Flight Attendant Style Guide (Dress Code): Tattoos are strictly prohibited on the face (including the front of one’s face from ears forward, underside of chin, and cheeks), neck (area down to where a uniform shirt collar would clearly and consistently cover), and hands (including both the tops and palms of hands and fingers, up through the wrist bone). Tattoos in non-prohibited areas must not be visible at any time while in uniform.
- A minimum wingspan of approximately 55 inches or greater is required to reach and safely operate all necessary aircraft equipment.
- For safety reasons, candidates must be able to sit in the Flight Attendant jump seat with the seatbelt and shoulder harness fastened without an extender or other modification that may compromise the harness integrity. For reference, the lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened.
- Multiple visible piercings while in uniform are not permitted.
Language Skills
- Ability to read, analyze, and interpret complex technical procedures and governmental regulations.
- Proficiency in effectively presenting information and responding to questions from management, crew, passengers, and the general public.
- Ability to speak and be clearly understood in English, including the ability to deliver shouted verbal commands effectively during emergency situations.
Reasoning, Problem Solving, and Decision Making
- Capacity to thrive in a time-sensitive environment and effectively manage stress associated with meeting deadlines and adapting to unexpected changes.
- Aptitude for interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
- Demonstrated ability to remain calm, think clearly, and react swiftly in all types of emergency situations, including, but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
- Ability to make day-to-day decisions supporting the operation, often requiring thoughtful consideration and adherence to structured guidelines.
- Capable of processing information quickly and reacting positively in unexpected and/or serious situations.
- Proven ability to control personal and emotional responses, acting appropriately under high levels of stress.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Must possess the physical strength to reach and operate all emergency equipment and exits, utilizing necessary movements and force up to and including 70 pounds.
- Capable of lifting objects above shoulders up to and including 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Ability to walk and stand for extended periods, even with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems, amidst ambient aircraft and passenger noise.
- Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly within a confined environment.
- Able to work extended duty periods on sequential days.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
- Ability and willingness to work in a culturally diverse atmosphere and professionally interact with passengers and crew under potentially stressful conditions.
- The capacity to accommodate customers’ special needs and disabilities.
- Willingness and ability to work for extended periods, as well as a varied schedule, including early mornings, nights, overnights, and weekends.
Travel and Relocation
This position requires extensive travel, up to 100% of the time, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.
Equal Opportunity Employment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About the Company
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways stands as one of the largest regional airlines in North America. The airline operates a modern fleet of over 200 Embraer 170/175 aircraft, providing scheduled passenger service with approximately 900 daily flights to more than 80 cities across the U.S. and Canada.
For five decades, Republic Airways has consistently led the way in innovation and operational excellence, distinguished by the unrivaled work of its over 6,000 Associates. As the aviation industry experiences an era of growth and untapped potential, it is an exciting time to be a part of Republic Airways. Regardless of one's role, opportunities are truly elevated within the Company.
Republic Airways fosters a vibrant culture built on trust, respect, care, and enjoyment. The Company believes its people and their passion are what truly set it apart, and is deeply committed to encouraging, supporting, and investing in its Associates, both professionally and personally. The Company's Vision, Mission, Culture Statement, and Guiding Principles are not just words, but are actively put into action every single day at Republic Airways.