Republic Airways | Flight Attendant

Flight Attendant Job Description

A premier regional airline is seeking highly motivated and customer-focused individuals to join its team as a Flight Attendant. This critical role is responsible for ensuring the safety and comfort of passengers while upholding the highest standards of service and compliance with all Federal Aviation Administration (FAA) and Inflight guidelines.

Position Purpose

The Flight Attendant primarily ensures the safety and comfort of passengers in accordance with FAA and Company Inflight guidelines, delivering exceptional service throughout the journey.

Essential Duties and Responsibilities

To successfully perform this role, the Flight Attendant will:

• Perform all regulatory and assigned cabin duties, maintaining constant attention to guests while providing a safe and comfortable onboard experience.
• Possess thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft. This includes operating all emergency exits and aircraft equipment, requiring necessary movements and force up to and including 70 pounds.
• Provide food and beverage service to passengers, which involves pushing and pulling moveable carts weighing in excess of 250 pounds.
• Assist passengers with stowing carry-on baggage weighing up to and including 35 pounds.
• Maintain a neat and orderly cabin environment throughout the flight.
• Contribute to a reliable and on-time operation by collaborating with other crewmembers to meet all report times, departure times, and minimum turn times.
• Perform inflight sales and promotional duties as assigned.
• Assist other Customer Service staff as needed with passenger handling or other duties.
• Maintain reliable and prompt attendance in accordance with Company policies and procedures.
• Present a professional image, both in conduct and in appearance, adhering strictly to the Company uniform dress code.
• Comply with all associate Rules of Conduct as outlined in applicable manuals.
• Maintain currency of all Inflight guides and manuals.
• Foster the Company’s core values and culture throughout the work environment.
• Perform additional duties as assigned or required to support operational needs.

Required Knowledge, Skills, and Abilities

Education and Experience

• High school diploma or GED equivalent.
• A minimum of two years of customer service experience.
• Must be at least 20 years of age by the date of the first interview.

Preferred Education and Experience

• Additional years of customer service experience, preferably within an aviation environment.
• Previous Flight Attendant experience is highly desirable.

Other Requirements

• Possess polished interpersonal skills, a positive attitude, and a strong customer-oriented mindset.
• Must be willing to serve alcoholic beverages.
• Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
• Able to work with animals and around other allergens and products.
• Pursuant to the Company's Flight Attendant Style Guide (Dress Code), tattoos are strictly prohibited on the face (including the front of the face from ears forward, underside of chin and cheeks), neck (area down to where a uniform shirt collar would clearly and consistently cover), and hands (including both the tops and palms of hands and fingers, up through the wrist bone). Tattoos in non-prohibited areas must not be visible at any time while in uniform.
• Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
• For safety reasons, must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without an extender or other modification that may harm the integrity of the harness. (Reference: The lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened.)
• Must not have multiple piercings visible while in uniform.

Language Skills

• Ability to read, analyze, and interpret technical procedures and governmental regulations.
• Able to effectively present information to and respond to questions from management, crew, passengers, and the general public.
• Able to speak and be clearly understood in English, including shouted verbal commands during emergency situations.

Reasoning and Problem-Solving Ability

• Must be willing to work in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected changes.
• Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
• Must be able to remain calm, think, and react quickly in all types of emergency situations, including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.

Decision Making

• Makes day-to-day decisions crucial to supporting the operation; decisions often require careful thought and are somewhat structured.
• Able to process information quickly and react positively during unexpected and/or serious situations.
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job:

• Must possess the physical strength to reach and operate all emergency equipment and exits, requiring necessary movements and force up to and including 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull moveable carts weighing in excess of 250 pounds.
• Able to walk and stand for extended periods, sometimes with aircraft turbulence.
• Must be able to stoop, crouch, squat, climb, and kneel.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to clearly hear verbal communications in person and over airplane communication systems amidst ambient aircraft and passenger noise.
• Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
• Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
• Able to work extended duty periods on sequential days.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job:

• Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
• The ability to accommodate customers’ special needs/disabilities.
• Willing and able to work for extended periods of time, as well as a varied schedule, including early mornings, nights, overnights, and weekends.

Travel Requirements

This position requires travel up to 100% of the time, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.