Republic Airways | Flight Attendant

Overview

The Flight Attendant is primarily responsible for ensuring the safety, comfort, and well-being of passengers, strictly adhering to all Federal Aviation Administration (FAA) regulations and company Inflight guidelines. This vital role contributes significantly to a positive passenger experience and seamless flight operations.

Essential Duties and Responsibilities

To perform this job successfully, a Flight Attendant must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Executes all regulatory and assigned cabin duties, prioritizing passenger safety and comfort throughout the flight.
• Demonstrates comprehensive knowledge of all emergency procedures and proficiently operates emergency equipment, including exits, requiring the ability to exert force up to 70 pounds.
• Delivers exceptional in-flight service, including the provision of food and beverages, which involves pushing and pulling service carts weighing over 250 pounds.
• Assists passengers with stowing carry-on baggage, including items weighing up to 35 pounds.
• Ensures the cabin environment remains neat, orderly, and compliant with safety standards.
• Collaborates effectively with fellow crew members to ensure punctual operations, adhering to all report, departure, and turn times.
• Conducts in-flight sales and promotional activities as directed.
• Supports other Customer Service personnel with passenger handling and various operational tasks.
• Upholds company policies on attendance, punctuality, and professional conduct.
• Maintains a pristine professional appearance, strictly adhering to the company uniform policy.
• Adheres to all company Rules of Conduct and maintains up-to-date knowledge of Inflight guides and manuals.
• Actively promotes and embodies the company's core values and culture.
• Performs additional duties as required to support flight operations.

Qualifications and Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job successfully.

Education and Experience

• High School Diploma or GED required, complemented by a minimum of two years of customer service experience.
• Applicants must be at least 20 years of age by the date of the initial interview.
• Preferred: Additional years of customer service experience, particularly within an aviation environment, or prior Flight Attendant experience.

Knowledge, Skills, and Abilities

• Exceptional interpersonal skills, positive demeanor, and a strong customer-centric approach.
• Proficiency in reading, analyzing, and interpreting technical procedures and governmental aviation regulations.
• Ability to effectively communicate information to and respond to inquiries from management, crew, passengers, and the general public.
• Fluency in English, including the ability to communicate clearly and loudly with shouted verbal commands in emergency situations.
• Demonstrated ability to remain calm, think critically, and react swiftly in high-pressure emergency scenarios, including but not limited to medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
• Capability to interpret and follow diverse instructions furnished in written, oral, diagram, or schedule form.
• Strong decision-making skills, with the ability to process information rapidly and respond effectively to unexpected or critical situations.
• Proven ability to manage personal and emotional responses under high levels of stress.

Other Essential Requirements

• Willingness to serve alcoholic beverages and handle various food products, including peanuts, meals containing shellfish/seafood, beef, and pork.
• Comfort working with animals and around other allergens and products.
• Adherence to strict uniform and appearance standards; tattoos are not permitted on the face (including front of face from ears forward, underside of chin, cheeks), neck (area covered by a uniform shirt collar), and hands (tops, palms, fingers, up through wrist bone). All other tattoos must not be visible at any time while in uniform.
• A wingspan of approximately 55 inches or greater is required to reach and safely operate all necessary equipment on the aircraft.
• Ability to sit comfortably in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification that may compromise the integrity of the harness. (Reference: lap belt measurement is 50 inches when fastened; shoulder harness measurement is 40 inches when fastened).
• Must not have multiple piercings visible while in uniform.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Capability to exert force up to 70 pounds to operate emergency equipment and exits.
• Ability to lift objects weighing up to 35 pounds above shoulder height.
• Strength to push and pull moveable carts weighing in excess of 250 pounds.
• Capacity to stand and walk for extended durations, sometimes with aircraft turbulence.
• Proficiency in stooping, crouching, squatting, climbing, and kneeling.
• Visual acuity of 20/20 or better with corrective lenses, and clear auditory perception of verbal communications in person and over airplane communication systems amidst ambient aircraft and passenger noise.
• Ability to maneuver freely, effectively, and quickly within a confined aircraft cabin to perform all required functions.
• Willingness to work extended duty periods over sequential days.

Work Environment and Schedule

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Thrives in a dynamic, culturally diverse aviation environment, professionally interacting with passengers and crew under varying conditions.
• Committed to accommodating passengers with special needs and disabilities.
• Flexibility to work extended periods, including early mornings, nights, overnights, weekends, and holidays, as part of a varied schedule.

Travel Requirements

This position requires extensive travel, up to 100% of the time, encompassing nights, weekends, holidays, and overnight stays. Relocation may be required based on the Company’s operational needs.