Republic Airways | Flight Attendant

Flight Attendant

Position Overview

The Flight Attendant is primarily responsible for ensuring the safety and comfort of passengers while providing exceptional in-flight service. This vital role operates in strict adherence to Federal Aviation Administration (FAA) regulations and company Inflight guidelines, delivering a secure and pleasant onboard experience for all guests.

Key Responsibilities

To perform this job successfully, a Flight Attendant must be able to satisfactorily execute each essential duty. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Execute all regulatory and assigned cabin duties, prioritizing passenger safety and comfort throughout the flight.
• Maintain comprehensive knowledge of all emergency procedures and the proper use of emergency equipment onboard the aircraft. This includes operating all emergency exits and aircraft equipment with the necessary movements and force, up to and including 70 pounds.
• Provide professional food and beverage service to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
• Assist passengers with stowing carry-on baggage weighing up to and including 35 pounds.
• Ensure the aircraft cabin remains neat, orderly, and presentable at all times.
• Contribute to reliable and on-time flight operations by collaborating effectively with fellow crew members to meet all reporting times, departure times, and minimum turn times.
• Perform in-flight sales and promotional duties as assigned.
• Support other Customer Service staff as needed with passenger handling or other duties.
• Maintain consistent and prompt attendance in accordance with company policies and procedures.
• Uphold a professional image in both conduct and appearance, strictly adhering to the Company uniform dress code.
• Comply with all Associate Rules of Conduct as outlined in applicable manuals.
• Keep Inflight guides and manuals current and readily accessible.
• Actively foster and embody the Company's core values and culture within the work environment.
• Perform additional duties as assigned or required.

Required Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

Education and Experience

• High school diploma or GED is required.
• A minimum of two (2) years of proven customer service experience is essential.
• Candidates must be at least 20 years of age by the date of the first interview.

Preferred Education and Experience

• Additional years of customer service experience, particularly within an aviation environment, are highly preferred.
• Previous Flight Attendant experience is a distinct advantage.

Other Requirements

• Possess exceptional interpersonal skills with a positive attitude and a strong customer-oriented mindset.
• Willingness to serve alcoholic beverages.
• Ability and willingness to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
• Comfortable working with animals and around various allergens and products.
• Strict adherence to Republic’s Flight Attendant Style Guide (Dress Code): Tattoos are NOT permitted on the face (includes the front of one's face from their ears forward, including the underside of one's chin and cheeks), neck (area down to where a uniform shirt collar would clearly and consistently cover), and hands (includes both the tops and palms of one's hands and fingers, up through the wrist bone). Tattoos in non-prohibited areas must not be visible at any time while in uniform.
• Possess a wingspan of approximately 55 inches or greater to safely reach and operate all necessary equipment on the aircraft.
• For safety reasons, must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification that may harm the integrity of the harness. (Reference: Lap belt measurement is 50 inches when fastened, and shoulder harness measurement is 40 inches when fastened.)
• Must not have multiple visible piercings while in uniform.

Language Skills

• Ability to read, analyze, and interpret technical procedures and governmental regulations.
• Capable of effectively presenting information to and responding to questions from management, crew, passengers, and the general public.
• Able to speak and be understood in English, including delivering clear, shouted verbal commands during emergency situations.

Reasoning and Problem-Solving Ability

• Must be willing to work in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected change.
• Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
• Must be able to remain calm, think critically, and react quickly in all types of emergency situations, including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.

Decision Making

• Makes day-to-day decisions to support the operation; decisions often require some thought and are somewhat structured.
• Able to process information quickly and react in a positive manner during unexpected and/or serious situations.
• Capable of controlling personal and emotional responses, acting appropriately under high levels of stress.

Physical Demands

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

• Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull moveable carts weighing in excess of 250 pounds.
• Able to walk and stand for extended periods, sometimes with aircraft turbulence.
• Must be able to stoop, crouch, squat, climb, and kneel.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
• Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
• Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
• Able to work extended duty periods on sequential days.

Work Environment

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

• Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
• The ability to accommodate customers’ special needs/disabilities.
• Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.

Travel Requirements

Extensive travel is required, up to 100% of the time, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.