Flight Attendant
Position Overview
The Flight Attendant is responsible for ensuring the safety and comfort of passengers in accordance with Federal Aviation Administration (FAA) regulations and company Inflight guidelines. This vital role serves as a primary point of contact for passengers onboard, upholding the highest standards of service and safety.
Essential Functions
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Performs all regulatory and assigned cabin duties, maintaining constant attention to guests while providing a safe and comfortable onboard experience.
- Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft. This includes operating all emergency exits and aircraft equipment, requiring necessary movements and force up to and including 70 pounds.
- Provides food and beverages to passengers, which necessitates pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds.
- Maintains a neat and orderly cabin environment throughout the flight.
- Contributes to a reliable and on-time operation by collaborating effectively with other crewmembers to meet all report times, departure times, and minimum turn times.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff as needed with passenger handling or other related duties.
- Maintains reliable and prompt attendance according to company policies and procedures.
- Presents a professional image, both in conduct and appearance, including strict adherence to the Company uniform dress code and style guide.
- Complies with associate Rules of Conduct as outlined in all applicable manuals.
- Maintains currency of all Inflight guides and manuals.
- Fosters the Company’s core values and culture throughout the work environment.
- Performs additional duties as assigned or required.
Required Qualifications
- High school diploma or GED.
- A minimum of two years of customer service experience is required.
- Must be 20 years of age by the date of the first interview.
- Possesses polished interpersonal skills with a positive attitude and a customer-oriented mindset.
- Must be willing to serve alcoholic beverages.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Able to work with animals and around other allergens and products.
- Adherence to the Company’s Flight Attendant Style Guide regarding appearance, including tattoo restrictions. Tattoos are NOT permitted on the head, face, neck (including behind the ear), chest, hands, or fingers. Visible tattoos are permitted on the arms, wrist, legs, ankles, and feet if less than 2” x 3.25”; otherwise, they must be fully covered by a listed, approved tattoo coverage method.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- For safety reasons, must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without an extender or other modification that may harm the integrity of the harness. For reference purposes only: The lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened.
- Must not have multiple piercings visible while in uniform.
Preferred Qualifications
- Additional years of customer service experience, preferably within an aviation environment.
- Previous Flight Attendant experience is highly valued.
Language Skills
- Ability to read, analyze, and interpret technical procedures and governmental regulations.
- Able to effectively present information to and respond to questions from management, crew, passengers, and the general public.
- Able to speak and be clearly understood in English, including shouted verbal commands during emergency situations.
Reasoning/Problem Solving Ability
- Must be willing to work efficiently in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected change.
- Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
- Must be able to remain calm, think, and react quickly in all types of emergency situations including, but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
Decision Making
- Makes day-to-day decisions supporting the operation. Decisions often require careful thought and are somewhat structured.
- Able to process information quickly and react in a positive manner during unexpected and/or serious situations.
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
Physical and Environmental Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
- Capable of lifting objects above shoulders up to and including 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit securely in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly within a confined environment.
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under potentially stressful conditions.
- The ability to accommodate customers’ special needs/disabilities.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.
- Able to work extended duty periods on sequential days.
Travel Requirements
Travel is required up to 100% of the time, including nights, weekends, holidays, and overnight stays. Candidates must be willing to relocate based on the Company’s operational needs.
Company Information
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is proudly one of the largest regional airlines in North America. Operating a modern fleet of 200+ Embraer 170/175 aircraft, Republic offers scheduled passenger service with over 900 daily flights to more than 80 cities across the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence, celebrating 50 years of service. The unrivaled work performed by our over 6,000 Associates sets us apart. We are currently in an era of significant growth and untapped potential across the aviation industry. It is an exciting time to be part of our Company, from corporate positions to the flight deck. No matter the role, opportunities are elevated at Republic Airways.
Republic Airways fosters a culture built on trust, respect, care, and fun. We believe our people and their passion distinguish us. We are committed to encouraging, supporting, and investing in our Associates, both professionally and personally. Our Vision, Mission, Culture Statement, and Guiding Principles are not just words but actions put into practice every single day at Republic.
Equal Opportunity Employer
Republic Airways is an Equal Opportunity Employer. We are committed to providing equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We offer accommodations for disabilities and veteran status.