Flight Attendant
Job Summary
The Flight Attendant ensures the safety and comfort of passengers in accordance with FAA and Inflight guidelines. This role is essential to providing a secure and pleasant travel experience while upholding company standards and regulatory requirements.
Essential Duties and Responsibilities
A Flight Attendant performs a variety of critical duties to ensure safe and comfortable flights:
- Performs all regulatory and assigned cabin duties, maintaining constant attention to guests and providing a safe, comfortable onboard experience.
- Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft. This includes operating all emergency exits and aircraft equipment using necessary movements and force up to and including 70 pounds.
- Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds.
- Maintains a neat and orderly cabin environment.
- Contributes to a reliable and on-time operation by collaborating with other crewmembers to meet all report times, departure times, and minimum turn times.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff as needed with passenger handling or other duties.
- Maintains reliable and prompt attendance according to company policies and procedures.
- Presents a professional image, both in conduct and appearance, including adherence to the company uniform dress code.
- Complies with associate Rules of Conduct as outlined in all applicable manuals.
- Maintains currency of Inflight guides and manuals.
- Fosters the company’s core values and culture throughout the work environment.
- Performs additional duties as assigned or required.
Required Knowledge, Skills, and Abilities
- High school diploma or GED required.
- At least two years of customer service experience required.
- Must be 20 years of age by the date of the first interview.
- Possesses polished interpersonal skills with a positive attitude and a customer-oriented mindset.
- Ability to read, analyze, and interpret technical procedures and governmental regulations.
- Able to effectively present information to and respond to questions from management, crew, passengers, and the general public.
- Able to speak and be understood in English, including shouted verbal commands during emergency situations.
- Must be willing to work in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected change.
- Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
- Must be able to remain calm, think, and react quickly in all types of emergency situations.
- Makes day-to-day decisions used to support the operation. Decisions often require some thought and are somewhat structured.
- Able to process information quickly and react in a positive manner during unexpected and/or serious situations.
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
Preferred Education and Experience
- Additional years of customer service experience, preferably in an aviation environment.
- Previous Flight Attendant experience.
Other Requirements
- Must be willing to serve alcoholic beverages.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Able to work with animals and around other allergens and products.
- Adheres to the Flight Attendant Style Guide, including tattoo and piercing policies. Visible tattoos on arms, wrist, legs, ankles, and feet must be less than 2” x 3.25” or fully covered. No tattoos permitted on the head, face, neck (including behind the ear), chest, hands, or fingers. Must not have multiple piercings visible while in uniform.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- Must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification.
Physical Demands
The role requires meeting certain physical demands to successfully perform essential functions:
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
- Capable of lifting objects above shoulders up to and including 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
- Able to work extended duty periods on sequential days.
Work Environment and Travel
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
- Ability to accommodate customers’ special needs/disabilities.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.
- Travel up to 100% of the time, including nights, weekends, holidays, and overnight.
- Willingness to relocate based on the company’s operational needs.
Company Information
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by over 6,000 Associates sets the company apart. This is an era of growth and untapped potential across the aviation industry. Republic Airways fosters a culture of trust, respect, care, and fun, believing that people and their passion are what distinguishes the company. Republic works to encourage, support, and invest in Associates both professionally and personally, living and breathing its Vision, Mission, Culture Statement, and Guiding Principles each day.
Republic Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disability and Veteran accommodations are available.