Flight Attendant
Location: Indianapolis, IN
Category: Flight Attendant
Job ID: JR-004855
Time Type: Full-time
Position Summary
A prominent aviation company is seeking a highly motivated and professional Flight Attendant to join its dedicated team in Indianapolis, IN. This critical full-time role ensures the paramount safety and comfort of passengers, operating in strict accordance with Federal Aviation Administration (FAA) regulations and internal Inflight guidelines. The Flight Attendant serves as an essential ambassador for the airline, committed to delivering an exceptional onboard experience and upholding the highest standards of operational excellence.
Key Responsibilities
The successful Flight Attendant will be entrusted with a comprehensive range of duties, vital for safe and pleasant air travel. Key responsibilities include:
- Performing all regulatory and assigned cabin duties with unwavering attention to guest well-being, providing a secure and comfortable onboard environment.
- Maintaining an expert-level proficiency in all emergency procedures and the proper utilization of emergency equipment onboard the aircraft. This includes demonstrating the ability to operate all emergency exits and aircraft equipment with the necessary movements and force, up to and including 70 pounds.
- Delivering professional food and beverage service to passengers, a task that requires pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assisting passengers with the proper and safe stowage of carry-on baggage, including items weighing up to and including 35 pounds.
- Ensuring the cabin environment remains meticulously neat, orderly, and hygienic throughout all phases of flight.
- Actively contributing to reliable and on-time operations by collaborating seamlessly with fellow crewmembers to adhere to all report times, departure schedules, and minimum turn times.
- Executing in-flight sales and promotional duties as assigned, enhancing the overall passenger experience.
- Providing support to other Customer Service staff as required for passenger handling or various operational tasks.
- Maintaining exemplary and prompt attendance in strict adherence to Company policies and procedures.
- Projecting a professional image consistently, both in conduct and appearance, by strictly following the Company's uniform dress code.
- Complying with all associate Rules of Conduct as outlined in applicable manuals.
- Ensuring continuous currency and thorough understanding of all Inflight guides and manuals.
- Actively fostering and embodying the Company’s core values and culture within the work environment.
- Performing additional duties as assigned or required to support operational imperatives.
Required Qualifications
Candidates for this Flight Attendant position must meet the following essential qualifications:
- Education and Experience: A high school diploma or GED is mandatory, complemented by a minimum of two years of demonstrated customer service experience. Applicants must be at least 20 years of age by the date of the initial interview.
- Interpersonal Skills: Possess highly polished interpersonal skills, characterized by a positive demeanor and a strong customer-oriented mindset.
- Service Capability: Must be willing and able to serve alcoholic beverages, and to handle and serve peanuts, meals containing shellfish/seafood, beef, and pork. The ability to work comfortably with animals and around other common allergens and products is also required.
- Appearance Standards: Strict adherence to the Company’s Flight Attendant Style Guide (Dress Code) is non-negotiable. Tattoos are expressly prohibited on the face (from ears forward, including underside of chin and cheeks), neck (area down to where a uniform shirt collar consistently covers), and hands (including tops, palms, and fingers, up through the wrist bone). Tattoos located in non-prohibited areas must not be visible at any time while in uniform. Multiple visible piercings are also not permitted while in uniform.
- Physical Reach & Seating: Must possess a wingspan of approximately 55 inches or greater to effectively reach and safely operate all necessary equipment on the aircraft. For safety reasons, the ability to sit in the Flight Attendant jump seat with the seatbelt and shoulder harness fastened without an extender or any modification that could compromise harness integrity is essential. (Reference: Lap belt measurement is 50 inches when fastened; shoulder harness measurement is 40 inches when fastened).
- Language Skills: Demonstrated ability to read, analyze, and interpret complex technical procedures and governmental regulations. Candidates must effectively present information and respond to questions from management, crew, passengers, and the general public. The ability to speak and be clearly understood in English, including shouting verbal commands during emergency situations, is paramount.
- Reasoning & Problem-Solving: Must thrive in a time-sensitive environment and adeptly manage stress associated with meeting deadlines and navigating unexpected changes. Capable of interpreting diverse and multiple instructions furnished in written, oral, diagram, or schedule form. The ability to remain calm, think, and react swiftly in all types of emergency situations—including but not limited to medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence—is crucial.
- Decision-Making: Expected to make sound day-to-day decisions supporting operational efficiency, often requiring thoughtful consideration within structured guidelines. The role demands rapid information processing and positive reactions during unexpected and/or serious situations. Critical is the capability to control personal and emotional responses, acting appropriately under high levels of stress.
Preferred Qualifications
- Additional years of customer service experience, with a preference for prior experience within an aviation environment.
- Previous experience as a Flight Attendant.
Physical Demands
The essential functions of this role necessitate meeting significant physical demands, including:
- Possessing the physical strength to reach and operate all emergency equipment and exits, requiring necessary movements and force up to and including 70 pounds.
- Capability to lift objects above shoulders up to and including 35 pounds.
- Ability to push and pull moveable carts weighing in excess of 250 pounds.
- Ability to walk and stand for extended periods, sometimes amidst aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Clear vision at 20 feet or more, with or without corrective lenses or contacts.
- Ability to clearly hear verbal communications in person and over airplane communication systems, despite ambient aircraft and passenger noise.
- Must be able to sit in the assigned jump seat with the seatbelt and shoulder harness fastened without any modifications.
- Ability to move freely, effectively, and quickly within the confined aircraft environment to perform all required functions.
- Capacity to work extended duty periods on sequential days.
Work Environment & Travel Requirements
This role operates within a dynamic and culturally diverse atmosphere, requiring professional interaction with passengers and crew, often under stressful conditions. The Flight Attendant must demonstrate the ability to accommodate customers’ special needs and disabilities.
Significant travel is an inherent aspect of this position, requiring travel up to 100% of the time. This includes working varied schedules encompassing early mornings, nights, overnights, weekends, and holidays. A willingness to relocate based on the Company’s operational needs is also a requirement for this role.