Flight Attendant
Based in Indianapolis, IN, this is a full-time position.
The Flight Attendant ensures the safety and comfort of passengers while adhering to FAA and Inflight guidelines.
Essential Duties:
- Performs all regulatory and assigned cabin duties, providing a safe and comfortable onboard experience with constant attention to guests.
- Maintains thorough knowledge of emergency procedures and the use of all emergency equipment, operating emergency exits and aircraft equipment with necessary movements and force up to 70 pounds.
- Provides food and beverage service to passengers, requiring pushing and pulling moveable carts weighing over 250 pounds.
- Assists passengers with stowing carry-on baggage weighing up to 35 pounds.
- Maintains a neat and orderly cabin environment.
- Contributes to reliable and on-time operations by collaborating with crewmembers to meet report times, departure times, and minimum turn times.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff with passenger handling or other duties as needed.
- Maintains reliable and prompt attendance according to company policies and procedures.
- Presents a professional image in conduct and appearance, adhering to the company uniform dress code.
- Complies with associate Rules of Conduct as outlined in all applicable manuals.
- Maintains currency of Inflight guides and manuals.
- Fosters the company’s core values and culture throughout the work environment.
- Performs additional duties as assigned or required.
Required Knowledge, Skills and Abilities:
- High school diploma or GED, with at least two years of customer service experience.
- Must be 20 years of age by the date of the first interview.
Preferred Education and/or Experience:
- Additional years of customer service experience, preferably in an aviation environment.
- Previous Flight Attendant experience.
Other Requirements:
- Possesses polished interpersonal skills with a positive attitude and a customer-oriented mindset.
- Must be willing to serve alcoholic beverages.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Able to work with animals and around other allergens and products.
- Tattoos are subject to company policy regarding placement and coverage.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- Must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification that may harm the integrity of the harness.
- Must not have multiple piercings visible while in uniform.
Language Skills:
- Ability to read, analyze, and interpret technical procedures and governmental regulations.
- Able to effectively present information to and respond to questions from management, crew, passengers, and the general public.
- Able to speak and be understood in English, including shouted verbal commands during emergency situations.
Reasoning/Problem Solving Ability:
- Must be willing to work in a time-sensitive environment and effectively handle stress associated with meeting deadlines and managing unexpected change.
- Capable of interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must be able to remain calm, think, and react quickly in all types of emergency situations.
Decision Making:
- Makes day-to-day decisions to support the operation.
- Able to process information quickly and react positively during unexpected and/or serious situations.
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
Physical Demands:
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to 70 pounds.
- Capable of lifting objects above shoulders up to 35 pounds.
- Able to push and pull moveable carts weighing over 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
- Able to work extended duty periods on sequential days.
Work Environment:
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
- The ability to accommodate customers’ special needs/disabilities.
- Willing and able to work for extended periods as well as a varied schedule, including early mornings, nights, overnights, and weekends.
Travel Requirements:
Travel up to 100% of the time, including nights, weekends, holidays, and overnight. Willing to relocate based on the company’s operational needs.