08 May 2024

Netjets | Instructor

Columbus, OH, US, 43219, United States

Overview

Purpose of Position

The Large Cabin Training Ground Instructor, Lead provides classroom and hands-on training to both new and experienced Flight Attendants. Responsibilities include teaching vital skills such as safety and emergency procedures, service standards, and CRM. This position demands a deep understanding of safety regulations and is pivotal in ensuring that Flight Attendants are thoroughly prepared to deliver exceptional safety and customer service according to NetJets’ standards.

Tasks and Responsibilities

  • Conducting New Hire Training Sessions:

    • Lead instructional sessions for new flight attendants, covering safety procedures, service standards, and CRM.
    • Provide hands-on training to ensure new hires are proficient in safety equipment usage and emergency protocols.
    • Offer guidance and support to help new hires acclimate to their roles and the company culture.
  • Delivering Ongoing Training for All Current Flight Attendants:

    • Develop and deliver refresher training programs to ensure all current flight attendants remain up-to-date with safety regulations and service standards.
    • Organize recurrent training sessions to reinforce key concepts and best practices.
    • Offer specialized training modules based on feedback and industry updates.
  • Collaborating on Course Development:

    • Work with the training team to develop engaging and effective training materials, including presentations, manuals, and interactive exercises.
    • Provide insights and suggestions for improving existing courses and developing new ones.
    • Incorporate feedback from stakeholders to enhance the overall training curriculum.
  • Collaborating with Existing LCIs:

    • Coordinate with other Large Cabin Ground Instructors to share best practices and ensure consistency in training delivery.
    • Participate in team meetings to discuss training strategies, challenges, and opportunities for improvement.
    • Support and mentor new LCIs to help them integrate into the team and excel in their roles.

Education

Bachelor’s

Certifications and Licenses

Years of Experience

4-6 years of experience

Core Competencies

Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Instructing/ Teaching experience

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