NetJets | Flight Attendant

About the Role

NetJets, a global leader in private aviation for over 60 years, is seeking a dedicated Flight Attendant. This role is crucial in delivering an elite and personalized air travel experience, emphasizing unwavering safety, refined in-flight service, and exceptional hospitality. As an ambassador of the NetJets brand, the Flight Attendant ensures the highest standards of safety and security while providing a seamless and luxurious travel experience that anticipates and exceeds Owner expectations.

Key Responsibilities

• Ensure the safety and security of all passengers within the aircraft cabin, adhering strictly to company manuals, procedures, and policies.
• Conduct pre-flight inspections, warmly welcome passengers, provide personalized briefings, and serve as a subject matter expert on aircraft systems.
• Source high-quality catering from external providers to meet luxury standards and Owner preferences.
• Deliver elevated in-flight service, including premium food and beverage presentation, turndown service, and executing bespoke Owner profiles.
• Ensure all cabin baggage is stowed correctly and safely.
• Accommodate passengers traveling with pets or who permit smoking onboard with discretion and service excellence.
• Collaborate effectively within a team environment, ensuring consistent compliance with safety and operational protocols.
• Act as a liaison between Owners/passengers and NetJets from arrival at the FBO through safe arrival at their destination.
• Proactively communicate cabin-related maintenance concerns to the Pilot in Command.
• Complete all administrative duties, including inventory documentation and crew reports, with accuracy.
• Maintain a consistently clean and organized aircraft cabin according to company standards.
• Address complex issues with innovative thinking and make prompt decisions in dynamic environments.
• Perform other responsibilities as assigned based on specific trip or operational requirements.

Qualifications

Education

• High School Diploma

Experience

• 2-4 years of experience

Core Competencies

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities, and Other (KSAOs)

• Minimum of twenty-one (21) years of age.
• Bachelor’s degree preferred with a concentration in hospitality, customer service, business, or culinary arts.
• Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
• Proficient in personal computing, including Microsoft Office Suite.
• Body size must not exceed specific aircraft dimensions (e.g., jump seat, harness, cabin aisle, emergency exit).
• Available to work a flexible schedule, including days, nights, weekends, and holidays.
• Demonstrates exceptional adaptability and the ability to perform in dynamic and fast-changing environments.
• Ability to manage personal rest effectively for active duty.
• Capable of extended flight duty periods (up to 14 hours daily over 8 days), crossing time zones and varying climate conditions.
• Willing and able to travel away from home for seven or more consecutive days and nights, with accommodations provided.
• Eligible to obtain all necessary airport authority and U.S. Customs security credentials.
• Successfully pass all Transportation Security Administration (TSA) background screenings and obtain required airport and U.S. Customs clearances.
• Possess a valid passport and maintain the ability to travel internationally without restriction.
• Hold a valid State-issued driver’s license.
• Fluent in reading, writing, and speaking the English language.
• Exhibit a highly polished, service-oriented appearance and demeanor.
• Possess superior oral and written communication skills, particularly under pressure.
• Demonstrate sound judgment and decision-making abilities with acute attention to detail.
• Able to exert up to 60 pounds of force occasionally, 30 pounds frequently, and 10 pounds constantly to move objects.
• Comfortable working around animals.
• Maintain required Flight Attendant certification and FAA compliance post-hire.
• Successfully complete the NetJets Part 135 Flight Attendant Training Program.

Benefits

NetJets offers a comprehensive benefits package designed to support employee well-being, including:

• Medical, Dental, and Vision benefits (at no cost to employees)
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan with a 67% employer match on contributions
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support