Flight Attendant - Horizon Air
About Horizon Air
Horizon Air is seeking dedicated individuals to join its team as Flight Attendants. As the face of Horizon Air, representing Alaska Airlines, successful candidates will deliver signature inflight experiences to passengers throughout the West. This role offers a challenging yet rewarding career focused on safety and exceptional customer service.
Role Overview
The Flight Attendant is responsible for ensuring the safety and comfort of passengers during flights. This position requires an in-depth knowledge of inflight service duties and emergency procedures. The ideal candidate will be an authentic and gracious host, maintaining a positive and approachable demeanor with guests and fellow employees. This is a union-represented, full-time position.
Key Responsibilities
- Ensure full compliance with all safety regulations and procedures.
- Verify that all safety equipment on the aircraft is in proper working order.
- Greet passengers, assist with seating, baggage stowage, and security.
- Demonstrate and explain the use of safety equipment and emergency procedures.
- Prepare and serve meals and beverages, including alcoholic drinks.
- Effectively market onboard products and process sales using a mobile device.
- Calmly resolve passenger situations, including medical emergencies, during flight.
- Respond to passenger inquiries regarding flight operations and provide destination information.
- Perform other duties as assigned to support flight operations.
Qualifications and Requirements
- A minimum of 2 years of customer or community service experience.
- Unwavering commitment to safety as the top priority.
- Ability to meet specific aircraft dimensions for safety equipment and egress.
- Adherence to company grooming, uniform, and appearance standards.
- Demonstrated physical ability to perform all flight attendant duties.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
- Willingness to travel extensively and relocate to any of the flight attendant bases (Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA).
- Willingness to serve alcohol.
- Basic computer literacy and comfort with technology.
- Adaptability to perform a variety of duties and perform effectively under stress.
- Possession of or ability to obtain a current passport with unlimited access to and from the United States; ability to fly unrestricted in and out of Canada.
- Ability to communicate fluently in English.
- High school diploma or equivalent.
- Minimum age of 21 years old.
- Authorized to work in the U.S.
- Ability to attend a mandatory 4-week paid training program in Portland, OR.
- Adherence to Horizon Air's tattoo policy: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller is permitted per hand. Tattoos in other areas must not be larger than a credit card or offensive.
Application Process
A mandatory self-guided voice interview is required for application submission. This interview will take approximately 30-40 minutes to complete and requires a quiet location. All applications must be submitted, including the voice interview, by December 3 at 7:00 PM Pacific Time.
Compensation and Benefits
- First-year step rate: $20.66 per hour (as per collective bargaining agreement).
- Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air (subject to flight processing fees).
- Comprehensive well-being programs including medical, dental, and vision benefits.
- Generous 401k contribution and match program.
- Eligibility for quarterly and annual bonus plans.
- Generous holiday and paid time off.
Note: Pay and benefits may vary by company, location, hours worked, length of employment, and employment status.
Important Information
Airport SIDA Badge Requirements: Employees working at airports or maintenance hangars will be required to obtain and maintain a SIDA badge. Failure to qualify for or maintain a SIDA badge may result in termination.
Regulatory Information: This position is subject to Department of Transportation (DOT) regulations, including mandatory post-offer and/or pre-employment drug testing. Applicants must be authorized to work in the U.S.
Equal Employment Opportunity
Horizon Air is committed to equal employment opportunity for all individuals. Discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected category are prohibited. All employment decisions are based on valid job requirements.
Job Details
- FLSA Status: Non-Exempt
- Employment Type: Full-Time
- Regular/Temporary: Regular
- Requisition Type: Frontline
- Location: Portland, OR - Flight Attendant (other potential bases include Seattle, WA; Anchorage, AK; Spokane, WA; Boise, ID; Everett, WA)
- Requisition ID: 2025-17209
- Category: Flight Attendants