Horizon Air | Flight Attendant

Flight Attendant

Company

Horizon Air

Overview

Horizon Air operates regionally throughout the West, offering a dynamic and rewarding career for its Flight Attendants. A Horizon Air Flight Attendant plays a crucial role in creating a signature inflight experience while upholding the highest safety standards. This position demands flexibility, a commitment to service excellence, and the ability to consistently deliver remarkable moments for guests.

As a primary representative of Horizon Air, representing Alaska Airlines, the Flight Attendant acts as an authentic and gracious host. The role requires in-depth knowledge of inflight service duties and safety procedures, which must be performed effectively during flight. A strong desire to maintain a positive, approachable demeanor with guests and fellow employees is essential to contribute to creating an airline people love. This is a union-represented position.

Key Responsibilities

• Ensuring full understanding of and compliance with all safety regulations.
• Verifying all safety equipment on the aircraft is in working order.
• Greeting passengers, assisting with seating assignments, carry-on baggage stowage, and security checks.
• Explaining and demonstrating the use of safety equipment and emergency procedures on both aircraft types operated by Horizon Air.
• Preparing and serving meals and beverages, including alcoholic drinks.
• Effectively marketing onboard products, such as meals and inflight entertainment, and processing sales using a mobile device.
• Calmly resolving passenger situations during flight, including medical emergencies.
• Answering questions regarding flight operations and providing destination information.
• Performing other duties as assigned to ensure smooth flight operations and passenger comfort.

Qualifications

Required Experience, Education & Skills

• A minimum of two years of customer or community service experience.
• Uncompromising dedication to safety protocols and procedures.
• Ability to fit within specific aircraft dimensions (e.g., jump seat, harness without modification, cabin aisle, emergency exits).
• Ability to meet the company's grooming, uniform, and appearance standards.
• Demonstrated physical ability to perform the duties required of a Flight Attendant.
• Willingness to relocate to any of the Flight Attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
• Willingness to serve alcohol.
• Basic computer literacy and comfort using technology.
• Flexibility to work varied schedules, including nights, weekends, and holidays.
• Ability and willingness to travel extensively.
• Possess adaptability to perform a variety of duties effectively, including under stress.
• Ability to attend four weeks of paid training in Portland, OR.
• Possess and/or obtain a current passport with unlimited access in and out of the United States. Employees with non-U.S. passports must possess any appropriate travel documentation. Ability to fly unrestricted in and out of Canada is required.
• Ability to communicate fluently in English.
• High school diploma or equivalent.
• Minimum age of 21 years old at the time of application.
• Authorization to work in the U.S. is required.

Additional Requirements

• Training: Four weeks of paid training is required, held in Portland, OR. An audio assessment is part of the application process, taking approximately 40 minutes to complete.
• Tattoo Policy: No visible tattoos are permitted on the face, front of the neck, or chest. One tattoo the size of a quarter or smaller is allowed per hand. Tattoos in other areas cannot be larger than a credit card or be offensive. Employees may have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of the neck and behind the ears are permitted only if not visible when viewed directly. Tattoos may only be covered by a uniform piece or approved jewelry/watch (makeup is not permitted for covering).
• Airport SIDA Badge Requirements: Employees working at an airport or maintenance hangar are required to obtain and maintain a SIDA badge issued by the airport authority. Failure to qualify for or loss of a SIDA badge will result in termination.

Compensation & Benefits

This is a non-exempt, full-time, regular frontline position. The starting rate is $20.66 per hour (first-year step rate) as defined by the collective bargaining agreement. Compensation and benefits are subject to the collective bargaining agreement between Horizon Air and the AFA.

Alaska Airlines and Horizon Air offer comprehensive Total Rewards programs which may vary by company, location, hours worked, length of employment, and employment status. Benefits typically include:

• Free stand-by travel privileges on Alaska Airlines & Horizon Air.
• Comprehensive well-being programs, including medical, dental, and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.

More information about Alaska/Horizon Total Rewards is available on the company's career site.

Company Values

The Flight Attendant is expected to embody the company values: own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Regulatory Information

• Equal Employment Opportunity: Horizon Air is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. The company prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories. Employment decisions are based solely on valid job requirements.
• Government Contractor & DOT Regulations: Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT). Applicants for safety-sensitive positions are subject to post-offer and/or pre-employment drug testing for specific substances. Failure to submit to testing or positive results will deem the applicant ineligible for employment.

Application Details

The deadline to apply is 7:00 PM Pacific Time on 5/29/2025.

Job Locations: Portland, OR (primary listing location); potential bases include USA-OR-Portland, USA-AK-Anchorage, USA-ID-Boise, USA-WA-SeaTac, USA-OR-Medford, USA-WA-Everett, USA-WA-Spokane.