Horizon Air | Flight Attendant

Horizon Air Flight Attendant

Horizon Air seeks a dedicated and customer-focused individual to join their team as a Flight Attendant, based in Portland, Oregon. This full-time position offers a unique opportunity to deliver exceptional inflight experiences while prioritizing safety and professionalism. The successful candidate will embody the values of the company, striving to create a welcoming and memorable environment for all passengers. As a representative of Horizon Air, they will also act as an extension of the Alaska Airlines brand. This is a union represented position.

Role Summary

The Flight Attendant serves as the face of Horizon Air, representing both brands with authenticity and grace. They will demonstrate a comprehensive understanding of inflight service protocols and safety regulations, ensuring the well-being of all passengers. The ideal candidate will exhibit a positive and approachable demeanor, fostering a collaborative and enjoyable atmosphere for both guests and fellow employees.

Key Responsibilities

• Maintain full compliance with all safety regulations.
• Verify the operational status of all safety equipment on the aircraft.
• Greet passengers and provide assistance with seating, carry-on baggage, and security procedures.
• Clearly explain and demonstrate the use of safety equipment and emergency protocols for both aircraft models.
• Prepare and serve meals and beverages, including alcoholic options.
• Effectively promote onboard products, such as meals and entertainment, utilizing a mobile device for sales transactions.
• Manage passenger situations with composure, including medical emergencies.
• Address inquiries regarding flight operations and provide destination details.
• Perform additional duties as assigned.

Additional Details

New hires will complete a four-week paid training program in Portland, Oregon. The company enforces a specific tattoo policy: no visible tattoos on the face, front of neck, or chest; one tattoo of a quarter size or smaller per hand is permitted. Tattoos elsewhere cannot exceed the size of a credit card or be offensive. Employees may have one tattoo per arm, leg, foot, back of neck, or behind each ear, provided the neck and ear tattoos are not visible when looking directly at the individual. Tattoos must be covered by uniform pieces or approved jewelry/watches. Makeup is not an acceptable method of concealment.

Required Qualifications

• Minimum of 2 years of experience in customer or community service.
• Unwavering commitment to safety regulations.
• Body size must meet specific aircraft dimension requirements.
• Ability to adhere to the company's grooming, uniform, and appearance standards.
• Demonstrated physical capability to perform flight attendant duties.
• Willingness to relocate to any of the flight attendant base locations: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; or Everett, WA.
• Willingness to serve alcoholic beverages.
• Basic computer proficiency and comfort with technology.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Capacity for extensive travel.
• Adaptability to perform diverse duties and function effectively under stress.
• Availability to attend a 4-week paid training in Portland, OR.
• Must hold and/or acquire a valid passport with unrestricted access into and out of the United States. Employees with non-U.S. passports will require appropriate travel documentation. Must be able to fly unrestricted in and out of Canada.
• Proficiency in English communication.
• High school diploma or equivalent.
• Minimum age of 21 years old.
• Authorization to work in the U.S.

Airport SIDA Badge Requirements

Employees working at an airport or maintenance hangar will be required to secure and maintain a SIDA badge from the airport authority. Continued employment is contingent upon the ability to obtain and maintain this badge. A detailed explanation of SIDA badge requirements is available for review.

Leadership Expectations

All employees are expected to uphold the company's values: prioritize safety, act with integrity, demonstrate kindness, deliver exceptional performance, and provide remarkable service.

Salary Details

The first-year step rate is $20.55 per the collective bargaining agreement. For more details regarding the collective bargaining agreement between Horizon Air and the AFA, please visit alaskahorizoncareers.com/cba-qx-afa.

Total Rewards

Compensation and benefits may differ based on company, location, scheduled hours, length of employment, and employment status. This role is compensated according to the collective bargaining agreement. Benefits include free stand-by travel privileges on Alaska Airlines and Horizon Air, comprehensive well-being programs, a generous 401k match, quarterly and annual bonus opportunities, and paid time off. For more information on Alaska/Horizon Total Rewards, please refer to the career site benefits section.

Application Deadline: 7:00 PM Pacific Time on 1/3/2025
Employment Type: Full-Time
FLSA Status: Non-Exempt
Regular/Temporary: Regular
Requisition ID: 2024-13258

Equal Employment Opportunity

Horizon Air is an Equal Employment Opportunity and Affirmative Action employer, embracing diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information, political views, or any other legally protected characteristics. The company also considers qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.