Flight Attendant

Company: Hawaiian Airlines

Location: West Coast Bases (USA-WA-Seattle | USA-HI-Honolulu | USA-CA-Los Angeles)

Employment Type: Full-Time, Regular

FLSA Status: Non-Exempt

Application Deadline: 2026-02-13

Role Summary

Hawaiian Airlines is seeking dedicated Flight Attendants to ensure the safety and comfort of guests aboard company aircraft. This role involves responding to emergencies, providing exceptional customer service, and upholding the Aloha spirit. This is a union-represented position.

Key Duties

Conduct preflight preparations and attend briefings covering flight details, safety procedures, and onboard services.
Prepare the aircraft cabin for boarding and departure.
Greet guests, assist with seating and luggage, and respond to inquiries.
Demonstrate the use of safety equipment and ensure guest compliance with safety regulations.
Respond to and manage emergency situations, including evacuations and administering first aid.
Complete all required incident reporting.
Provide consistent food and beverage service, and process payments for onboard purchases.
Prepare the cabin and assist guests during landing and deplaning.
Successfully complete annual FAA-approved re-certification training.
Maintain knowledge of emergency procedures per FAA and airline regulations.
Obtain and maintain authorization for unescorted access to aircraft and SIDA areas.
Collaborate effectively with crew members to deliver a seamless guest experience.
Maintain professionalism and escalate potential issues.
Meet the physical demands of flying at high altitudes and working varied schedules.
Assist ill or incapacitated passengers and fellow crew members.
Evacuate the aircraft during emergency situations.
Operate emergency equipment, including fire extinguishers and oxygen bottles.
Handle and operate emergency cabin windows, potentially weighing up to 60 pounds.
Evacuate via emergency slides from a height of approximately 24.5 feet.

Required Qualifications

Two (2) years of direct customer experience in the hospitality or airline industry OR four (4) years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services.
Vertical Reach of 82 inches.
Ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA's Regulations.
Strong customer service skills and ability to effectively diffuse and resolve difficult customer situations.
Ability to perform job duties in an environment with varying climatic conditions, gravitational loads, and cabin pressurization.
Ability to stand for up to four to seventeen hours, potentially requiring stooping, twisting, and pulling/pushing cabin equipment.
Must be able to lift 25 lbs. from floor to above shoulder height.
Comfortable being in a swimming pool with a life vest during emergency training and in water during an inflight emergency.
Able to properly secure oneself in a jump seat with harness without using a seat belt extension.
Able to expeditiously move through the cabin aisle in emergency and non-emergency situations.
Successfully complete an FAA-approved, unpaid eight (8) week intensive training program provided by Hawaiian Airlines.
Able to serve alcohol.
Able to relocate within the state of Hawaii or the continental U.S.
Able to read, write, and speak English proficiently.
Successfully pass tuberculosis (TB) test.
Must be in possession of a valid passport and be able to secure applicable visas for travel to countries served by Hawaiian Airlines.
Must possess the legal right to travel from all countries served by Hawaiian Airlines.
Travel documents must remain valid throughout all phases of training and employment.
Able to work alternative schedules, including evenings, weekends, and holidays.
High school diploma or GED equivalent.
Minimum age of 21.
Must be authorized to work in the U.S.

Preferred Qualifications

College education or degree.

Additional Requirements

Must present a professional image. May not have visible body art (including tattoos), facial, multiple or upper ear piercing, gauge piercings, or extreme hair color or style while in the Flight Attendant Uniform and while in any physical position in public areas.
Training will be held in Honolulu and consists of eight (8) weeks of unpaid training.
Airport SIDA Badge Requirements: Employees will be required to obtain and maintain a SIDA badge.
Post-offer and/or pre-employment drug testing will be conducted.