Hawaiian Airlines | Flight Attendant

Flight Attendant - Hawaiian Airlines

About Hawaiian Airlines

Hawaiian Airlines is committed to extending the spirit of aloha to guests and the community. The airline cultivates a welcoming environment for its team, fostering a culture of care for its people, its home, and the communities it serves. Joining Hawaiian Airlines offers the opportunity to be part of a professional team dedicated to providing unparalleled service and introducing the beauty of the islands to the world.

Role Overview

Hawaiian Airlines is actively recruiting Flight Attendants for its West Coast bases. This pivotal role ensures the safety and well-being of guests while aboard company aircraft. Flight Attendants are expected to be physically and psychologically capable of executing safety procedures and responding effectively to emergency situations. The role demands agility in a fast-paced environment, requiring the ability to manage emergencies and interact with diverse personalities in an attentive and pleasant manner.

Beyond safety, Flight Attendants are responsible for delivering a consistent and exceptional level of customer service within the aircraft cabin. This includes providing onboard food and beverage service, all while embodying the signature Aloha experience. This is a union-represented position.

Key Responsibilities

• Preflight Preparation & Briefings: Attend preflight briefings to review flight details including weather, route, altitude, emergency procedures, crew coordination, flight duration, and onboard services. Prepare the aircraft cabin to ensure readiness for boarding and departure.
• Guest Interaction & Assistance: Greet guests warmly, guide them to their assigned seats, and assist with stowing carry-on luggage. Address flight-related inquiries and provide prompt, courteous service throughout the flight.
• Safety Demonstrations & Compliance: Conduct demonstrations on the proper use of safety equipment, such as seat belts, oxygen masks, and life jackets. Monitor guest adherence to safety regulations and address any infractions professionally and effectively.
• Emergency Response & Incident Reporting: Provide clear direction and assistance to guests during emergency procedures, including evacuations. Administer first aid as required and complete comprehensive written and verbal reports for all emergency or safety-related incidents.
• In-Flight Service Delivery: Deliver consistent food and beverage service in accordance with airline protocols. Manage and reconcile payments for onboard purchases, including meals, alcoholic beverages, and duty-free items.
• Landing Preparation & Post-Flight Duties: Prepare guests and the cabin for landing following established procedures. Ensure cabin security and assist with guest deplaning as needed.
• Training & Regulatory Compliance: Successfully complete annual FAA-approved re-certification training and maintain up-to-date knowledge of emergency procedures as per FAA and airline regulations. Must obtain and maintain authorization for unescorted access to aircraft and SIDA areas.
• Teamwork, Professionalism & Physical Readiness: Collaborate effectively with crew members to ensure a seamless and pleasant guest experience. Maintain a high level of professionalism, identify and escalate potential issues, and meet the physical demands of flying at high altitudes and working varied schedules, including evenings, weekends, and holidays.
• Effectively collaborate with colleagues to deliver a continuous aloha experience by providing prompt and pleasant responses to guest inquiries, requests, and complaints during flights.
• In emergency situations, a Hawaiian Airlines Flight Attendant may be required to perform duties including, but not limited to: assisting ill or incapacitated passengers and fellow crew members; evacuating the aircraft during cabin fires in dense smoke; accessing, handling, and operating emergency equipment such as oxygen bottles and fire extinguishers; removing and lifting emergency cabin windows (weighing up to 60 pounds); and descending an emergency slide from a height of approximately 24.5 feet. All outlined duties, including emergency procedures, are considered essential functions of the Flight Attendant role.

Qualifications and Requirements

Required:

• A minimum of two (2) years of direct customer experience within the hospitality or airline industry, OR four (4) years of customer contact and issue resolution with the general public in industries such as retail, education, healthcare, or professional services.
• Proficient ability to speak business-level Japanese and read Romaji or Kanji.
• Vertical reach of 82 inches.
• Successful completion of annual FAA-approved re-certification training provided by Hawaiian Airlines.
• Ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian Airlines and FAA regulations.
• Demonstrated strong customer service skills and the capacity to effectively de-escalate and resolve challenging customer situations.
• Ability to work effectively in an environment subject to varying climatic conditions, variable positive and negative gravitational loads due to turbulence, and varying cabin pressurization levels. Flight Attendants are required to stand for up to four to seventeen hours, which may involve stooping, twisting, and pulling and pushing cabin equipment.
• Ability to lift 25 lbs. from floor to above shoulder height.
• Comfortable participating in emergency training in a swimming pool with a life vest and in water during an inflight emergency.
• Ability to properly secure oneself in a jump seat with a harness without a seat belt extension; ability to move expeditiously through the cabin aisle in both emergency and non-emergency situations.
• Successful completion of an FAA-approved, unpaid eight (8) week intensive training program conducted by Hawaiian Airlines.
• Ability to serve alcohol.
• Willingness to relocate within the state of Hawaii or the continental U.S.
• Proficient ability to read, write, and speak English.
• Successful completion of a tuberculosis (TB) test.
• Possession of a valid passport and the ability to obtain applicable visas for travel to countries served by Hawaiian Airlines.
• Legal authorization to travel from all countries served by Hawaiian Airlines.
• Travel documents must remain valid throughout all phases of training and employment.
• Availability to work alternative schedules, including evenings, weekends, and holidays.
• High school diploma or GED equivalent.
• Minimum age of 21 years.
• Authorization to work in the U.S.

Preferred:

• College education or degree.

Leadership Expectations

Candidates are expected to embody Hawaiian Airlines' core values: owning safety, doing the right thing, being caring and kind, and delivering performance.

Compensation and Benefits

Starting Rate: USD $0.00/Hr. (Note: Actual compensation is determined by collective bargaining agreements.)

Salary Details:

Alaska Seniority List Pay Details:

• First-year step rate: $32.00 per contract.

Hawaiian Seniority List Pay Details:

• First-year step rate: $28.96 per contract.

Total Rewards:

Compensation and benefits may vary by company, location, scheduled hours, length of employment, and employment status. This role is compensated per the collective bargaining agreement.

• Complimentary stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air (flight processing fees may apply based on hiring company and booked airline).
• Comprehensive well-being programs including medical, dental, and vision benefits.
• Generous 401k contribution and matching program.
• Eligibility for quarterly and annual bonus plans.
• Generous holiday and paid time off.

For additional information on Total Rewards for Alaska/Hawaiian/Horizon, please visit the career site and review benefits.

Airport SIDA Badge Requirements

Employees working at an airport or maintenance hangar will be required to obtain and maintain a Security Identification Display Area (SIDA) badge provided by the airport authority. Failure to qualify for or maintain SIDA badge status will result in termination of employment. Please review the SIDA Badge Requirements document for a comprehensive overview.

Equal Employment Opportunity

Hawaiian Airlines is committed to equal employment opportunity and compliance with all applicable federal, state, and local laws governing non-discrimination. The company prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories. An EEO Compliance Program is in place to ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, compensation, and benefits. Retaliation against individuals who engage in protected activities related to EEO is strictly prohibited.

Government Contractor & Department of Transportation (DOT) Regulations

As a regulated entity by the Department of Transportation (DOT), Hawaiian Airlines requires pre-employment drug testing for safety-sensitive positions. Applicants will be tested for marijuana, cocaine, opioids, phencyclidine (PCP), and amphetamines or their metabolites. A positive test result or failure to submit to testing will render an applicant ineligible for employment.

Application Details

Apply by: 7:00 PM Pacific Time on 11/25/2025

FLSA Status: Non-Exempt

Employment Type: Full-Time

Regular/Temporary: Regular

Requisition Type: Frontline

Location: Honolulu

Job Locations: USA-HI-Honolulu | USA-CA-Los Angeles | USA-WA-Seatac

Requisition ID: 2025-17120

Category: Flight Attendants