Hawaiian Airlines Flight Attendant Opportunity
Overview
Hawaiian Airlines is seeking dedicated professionals to join its esteemed team. Embracing the spirit of aloha, the company fosters a culture of care for its employees, home, and communities. Prospective Flight Attendants are invited to become part of a vibrant 'ohana committed to serving its kama'aina and introducing the islands to the world.
Role Summary: Flight Attendant
The primary responsibility of a Hawaiian Airlines Flight Attendant is to ensure the utmost safety and security of guests during flights. This involves possessing the physical and psychological capability to execute safety procedures and respond effectively during emergencies. In a fast-paced environment, Flight Attendants must skillfully manage emergency situations and interact with diverse personalities in an attentive and pleasant manner.
Secondarily, Flight Attendants are instrumental in delivering a consistent and exceptional level of customer service within the aircraft cabin. This includes providing efficient food and beverage service while ensuring an unparalleled aloha experience for every guest. This is a union-represented position.
Key Duties and Responsibilities
- Conduct preflight briefings, reviewing essential flight details including weather, routes, emergency procedures, and onboard services. Prepare the aircraft cabin for passenger boarding and departure.
- Greet guests warmly, assist with seating, and manage carry-on luggage. Address guest inquiries promptly and courteously throughout the flight.
- Perform and demonstrate the use of safety equipment, including seat belts, oxygen masks, and life jackets. Ensure guest compliance with safety regulations, addressing any infractions professionally.
- Direct and assist guests during emergency situations, such as evacuations. Administer first aid when necessary and meticulously report all incidents.
- Deliver consistent food and beverage service according to airline standards. Process payments for onboard purchases, including meals and duty-free items.
- Prepare guests and the cabin for landing and execute post-flight duties, ensuring cabin security and assisting with deplaning.
- Successfully complete mandatory annual FAA-approved re-certification training and maintain current knowledge of all emergency procedures. Obtain and maintain authorization for unescorted access to aircraft and SIDA areas.
- Collaborate effectively with crew members to ensure a seamless and positive guest experience. Maintain professionalism, identify and escalate potential issues, and meet the physical demands of air travel.
- Work collaboratively with colleagues to provide prompt and pleasant responses to guest inquiries, requests, and complaints, embodying the aloha spirit.
- Be prepared to perform essential emergency duties, which may include assisting ill passengers, evacuating the aircraft in challenging conditions, operating emergency equipment, and navigating emergency slides.
Job Qualifications and Requirements
Required Qualifications:
- Minimum of two (2) years of direct customer experience in the hospitality or airline industry, OR four (4) years of customer contact and issue resolution experience in industries such as retail, education, health care, or professional services.
- Proficiency in speaking business-level Italian and reading Latin script.
- Vertical reach of 82 inches.
- Ability to successfully complete annual FAA-approved re-certification.
- Capacity to learn and maintain current knowledge of emergency procedures in accordance with Hawaiian and FAA regulations.
- Demonstrated strong customer service skills and the ability to effectively de-escalate and resolve difficult customer situations.
- Ability to work in an environment with varying climatic conditions, gravitational loads, and cabin pressurization. Must be able to stand for extended periods (four to seventeen hours) and perform tasks involving stooping, twisting, pulling, and pushing.
- Physical ability to lift 25 lbs. from floor to above shoulder height.
- Comfortable participating in emergency training in a swimming pool with a life vest and in water during an inflight emergency.
- Ability to properly secure oneself in a jump seat with a harness and move expeditiously through the cabin aisle in various situations.
- Successful completion of an FAA-approved, unpaid eight (8) week intensive training program.
- Ability to serve alcohol.
- Willingness to relocate within the state of Hawaii or the continental U.S.
- Proficiency in reading, writing, and speaking English.
- Successful completion of a tuberculosis (TB) test.
- Possession of a valid passport and the ability to secure applicable visas for international travel.
- Legal right to travel from all countries served by Hawaiian Airlines.
- Travel documents must remain valid throughout training and employment.
- Availability to work alternative schedules, including evenings, weekends, and holidays.
- High school diploma or GED equivalent.
- Minimum age of 21 years.
- Authorized to work in the U.S.
Preferred Qualifications:
- College education or degree.
Career Information
Bases: Hawaiian Airlines West Coast bases.
Training: FAA training will be conducted in Honolulu and spans eight (8) weeks of unpaid instruction. Candidates may be assigned a base upon hiring. Classes are anticipated to form in 2026.
Starting Rate: USD $0.00/Hr. (Please refer to specific Collective Bargaining Agreements for detailed hourly rates based on seniority: Alaska Seniority List starts at $32.00/hr for the first year; Hawaiian Seniority List starts at $28.96/hr for the first year.)
Job Locations: USA-HI-Honolulu | USA-CA-Los Angeles | USA-WA-Seatac
Employment Type: Full-Time
FLSA Status: Non-Exempt
Requisition ID: 2025-17122
Category: Flight Attendants
Total Rewards and Benefits
Compensation and benefits may vary based on company, location, scheduled hours, employment duration, and status. This role is paid per collective bargaining agreement.
- Complimentary standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air (fees may apply).
- Comprehensive well-being programs including medical, dental, and vision benefits.
- Generous 401k contribution and match program.
- Quarterly and annual bonus opportunities.
- Generous holiday and paid time off.
Visit the Hawaiian Airlines careers site for more details on Total Rewards.
Important Considerations
Professional Image: A professional appearance is required. Visible body art (including tattoos), facial, multiple or upper ear piercings, gauge piercings, or extreme hair colors/styles are not permitted while in uniform or in public areas.
Airport SIDA Badge: Employees working at airports or maintenance hangars are required to obtain and maintain a SIDA (Security Identification Display Area) badge. Failure to qualify for or maintain a SIDA badge will result in termination.
Drug Testing: As a government contractor regulated by the Department of Transportation, applicants are advised that post-offer and/or pre-employment drug testing will be conducted for specific substances. Positive results or failure to submit to testing will result in ineligibility for employment.
Equal Employment Opportunity: Hawaiian Airlines is committed to equal employment opportunities for all individuals, prohibiting discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories.
Application Deadline: November 25, 2025, at 7:00 PM Pacific Time.
We encourage qualified candidates to apply and become part of the Hawaiian Airlines 'ohana.