Hawaiian Airlines | Flight Attendant

Flight Attendant - West Coast Bases

Company: Hawaiian Airlines

Location: West Coast Bases (Honolulu, Los Angeles, Seatac)

Employment Type: Full-Time

Requisition ID: 2025-17120

About Hawaiian Airlines

Hawaiian Airlines invites individuals passionate about delivering authentic Hawaiian hospitality and aloha to join their esteemed 'ohana. This is an opportunity to be part of a dedicated team committed to serving guests and showcasing the beauty of the islands to the world.

Role Summary

The primary responsibility of a Hawaiian Airlines Flight Attendant is to ensure the safety and well-being of guests during flight. This involves being capable of executing safety procedures and responding effectively to emergencies. Flight Attendants operate in a dynamic environment, requiring the ability to manage challenging situations with professionalism and a consistently attentive and pleasant demeanor. Secondarily, they are tasked with providing an exceptional in-flight customer service experience, including food and beverage service, thereby delivering an unparalleled Aloha experience. This is a union-represented position.

Key Responsibilities

• Conduct pre-flight briefings and prepare the aircraft cabin for passenger boarding and departure, reviewing flight details, weather, emergency procedures, and onboard services.
• Greet guests warmly, assist with seating and luggage, and address inquiries throughout the flight with prompt and courteous service.
• Perform and demonstrate safety equipment usage (seat belts, oxygen masks, life jackets) and ensure guest compliance with safety regulations.
• Lead and assist guests during emergency procedures, including evacuations, administer first aid as needed, and file incident reports.
• Deliver consistent food and beverage service, process onboard payments, and manage inventory of amenities.
• Prepare the cabin for landing and assist guests with deplaning, ensuring the cabin is secured post-flight.
• Successfully complete annual FAA-approved recurrent training and maintain up-to-date knowledge of emergency procedures and regulations.
• Collaborate effectively with crew members to ensure a seamless and enjoyable guest experience, maintaining professionalism and addressing potential issues.
• Handle emergency situations, which may include assisting ill passengers, evacuating in smoke-filled environments, operating emergency equipment, and exiting the aircraft via an emergency slide.

Qualifications and Requirements

• A minimum of two (2) years of direct customer experience in the hospitality or airline industry, OR four (4) years of customer contact and issue resolution in sectors like retail, education, healthcare, or professional services.
• Proficiency in speaking business-level Japanese and reading Romaji or Kanji is required.
• Ability to achieve a vertical reach of 82 inches.
• Successful completion of annual FAA-approved re-certification training.
• Demonstrated ability to learn and maintain proficiency in emergency procedures as per FAA and airline regulations.
• Strong customer service skills with the ability to effectively de-escalate and resolve difficult customer situations.
• Ability to work effectively in an environment subject to varying climatic conditions, gravitational loads, and cabin pressurization changes.
• Willingness and physical capability to stand for extended periods (four to seventeen hours), involving stooping, twisting, pulling, and pushing cabin equipment.
• Must be able to lift 25 lbs from floor to above shoulder height.
• Comfort with participating in water-based emergency training.
• Ability to properly secure oneself in a jump seat with a harness and move expeditiously through the cabin aisle.
• Successful completion of an FAA-approved, unpaid eight (8) week intensive training program in Honolulu.
• Ability to serve alcoholic beverages.
• Willingness to relocate within the state of Hawaii or the continental U.S.
• Proficiency in reading, writing, and speaking English.
• Successful completion of a tuberculosis (TB) test.
• Possession of a valid passport and the ability to obtain necessary visas for international travel.
• Legal authorization to travel to all countries served by Hawaiian Airlines.
• Travel documents must remain valid throughout training and employment.
• Availability to work varied schedules, including evenings, weekends, and holidays.
• High school diploma or GED equivalent.
• Minimum age of 21 years.
• Authorized to work in the U.S.
• A professional appearance is required; no visible body art (including tattoos), facial, multiple, or upper ear piercings, gauge piercings, or extreme hair color/styles while in uniform or public areas.
• Preferred: College education or degree.

Compensation and Benefits

This role is compensated per the collective bargaining agreement.

• Alaska Seniority List Pay: First year step rate starts at $32.00 per hour.
• Hawaiian Seniority List Pay: First year step rate starts at $28.96 per hour.

Total Rewards may include:

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air (flight processing fees may apply).
• Comprehensive well-being programs including medical, dental, and vision benefits.
• Generous 401k contribution/match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.

Important Notes:

• Training is conducted in Honolulu and is an unpaid eight (8) week program.
• Employees are required to obtain and maintain an Airport SIDA badge. Failure to qualify for or maintain a SIDA badge will result in termination.
• This position is subject to Department of Transportation (DOT) regulations, including post-offer and/or pre-employment drug testing for safety-sensitive positions.

Application Deadline: November 25, 2025, at 7:00 PM Pacific Time.

Hawaiian Airlines is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected category.