Hawaiian Airlines | Flight Attendant

About the Team

Hawaiian Airlines fosters a culture of warmth and aloha, welcoming guests with genuine hospitality while prioritizing the well-being of its people, its home, and its communities. Joining the Hawaiian Airlines 'ohana means becoming part of a dedicated team of professionals committed to serving local residents and introducing the beauty of the islands to the world.

Role Overview

Hawaiian Airlines seeks dedicated individuals to serve as Flight Attendants at its West Coast bases. The primary responsibility of a Flight Attendant is to ensure the utmost safety of guests during flights. This requires physical and psychological preparedness to execute safety procedures and provide assistance during emergencies. Flight Attendants operate in a dynamic, fast-paced environment, requiring the ability to manage critical situations and interact with diverse personalities in an attentive and pleasant manner. Secondarily, Flight Attendants are instrumental in delivering a consistent and exceptional level of customer service within the aircraft cabin, including food and beverage service, thereby extending the renowned Aloha experience to every guest. This is a union-represented position.

Key Responsibilities

• Preflight Preparation & Briefings: Participate in preflight briefings covering flight details such as weather, routes, altitudes, emergency procedures, crew coordination, flight duration, and onboard services. Prepare the aircraft cabin to ensure readiness for passenger boarding and departure.
• Guest Interaction & Assistance: Extend a warm welcome to guests, guide them to their assigned seats, and assist with stowing carry-on luggage. Address flight-related inquiries and provide courteous service throughout the flight.
• Safety Demonstrations & Compliance: Conduct demonstrations of safety equipment, including seat belts, oxygen masks, and life jackets. Monitor guest adherence to safety regulations and address any non-compliance professionally and effectively.
• Emergency Response & Incident Reporting: Lead and assist guests during emergency procedures, including evacuations. Administer first aid as required and meticulously document all emergency or safety-related incidents through written and verbal reports.
• In-Flight Service Delivery: Provide consistent food and beverage service in accordance with established airline procedures. Accurately collect and reconcile payments for onboard purchases, including meals, alcoholic beverages, and duty-free items.
• Landing Preparation & Post-Flight Duties: Prepare guests and the cabin for landing by adhering to established protocols. Ensure the cabin is secure and assist guests with deplaning as necessary.
• Training & Regulatory Compliance: Successfully complete annual FAA-approved re-certification training and maintain up-to-date knowledge of emergency procedures as mandated by FAA and airline regulations. Obtain and maintain authorization for unescorted access to aircraft and SIDA areas.
• Teamwork, Professionalism & Physical Readiness: Collaborate effectively with crew members to ensure a seamless and pleasant guest experience. Maintain professional conduct, identify and escalate potential issues, and meet the physical demands of high-altitude flying and varied work schedules, including evenings, weekends, and holidays.
• Guest Experience Enhancement: Work collaboratively with colleagues to deliver an unparalleled Aloha experience, responding promptly and pleasantly to guest inquiries, requests, and complaints during flights.
• Emergency Duty Preparedness: Be prepared to perform essential emergency duties, which may include, but are not limited to: assisting ill passengers and crew, evacuating the aircraft in smoke-filled conditions during a cabin fire, operating emergency equipment, removing and lifting emergency cabin windows (up to 60 pounds), and deploying from emergency slides from heights of approximately 24.5 feet. All outlined duties, including emergency procedures, are considered essential functions of the Flight Attendant role.

Qualifications

Additional Details

• A professional image is required. Visible body art (including tattoos), facial piercings, multiple or upper ear piercings, gauge piercings, or extreme hair colors/styles are not permitted while in uniform or in public areas.
• Candidates may be assigned a base upon hiring. Training classes are scheduled for 2026.
• FAA Training Requirement: An unpaid, eight (8) week training program will be conducted in Honolulu.

Compensation and Benefits

This role is paid per collective bargaining agreement. Specific pay details vary by seniority list:

• Alaska Seniority List Pay: First-year step rate: $32.00 per contract.
• Hawaiian Seniority List Pay: First-year step rate: $28.96 per contract.

Total Rewards may include:

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air (flight processing fees may apply).
• Comprehensive well-being programs including medical, dental, and vision benefits.
• Generous 401k contribution/match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.

For more information on Total Rewards, please visit the careers site.

Airport SIDA Badge Requirements

Employees working at an airport or maintenance hangar must obtain and maintain a SIDA badge provided by the airport authority. Failure to qualify for or maintain a SIDA badge will result in termination.

Equal Employment Opportunity

Hawaiian Airlines is an equal employment opportunity employer, committed to complying with all applicable federal, state, and local laws governing nondiscrimination. The company prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories. All employment decisions are based on valid job requirements and administered without regard to protected characteristics.

Government Contractor & DOT Regulations

As a government contractor regulated by the Department of Transportation, applicants are advised that post-offer and/or pre-employment drug testing will be conducted. A positive drug test result will render the applicant ineligible for employment.