Flight Attendant - Delta Air Lines

Overview

Delta Air Lines, a global leader in aviation, seeks dedicated and customer-focused individuals to join its In-Flight Services team as a Flight Attendant. Connection is paramount to Delta's ethos, guiding every action to welcome and care for customers, delivering an elevated travel experience across a vast network.

Serving over 290 destinations across six continents, Delta consistently earns recognition as one of the most awarded airlines in the United States, including accolades such as Fortune’s Best Places to Work and Forbes’ Best Employers. This role offers an exceptional opportunity to contribute to a world-class airline while developing a rewarding career.

The Flight Attendant plays a crucial role in maintaining Delta’s commitment to excellence by:

Prioritizing the safety and comfort of all passengers.
Delivering exceptional customer service within a dynamic and fast-paced environment.
Utilizing superior problem-solving and communication skills to professionally address in-flight needs.
Representing Delta’s esteemed values in every interaction.

Key Responsibilities

A Delta Air Lines Flight Attendant is entrusted with ensuring a safe, comfortable, and memorable travel experience for all passengers. Key responsibilities include:

Supporting a global operation, requiring flexibility for non-traditional business hours including early mornings, late nights, overnights, weekends, and holidays.
Practicing safety-conscious behaviors and adhering strictly to all operational processes and procedures.
Providing exceptional customer service, anticipating and responding to passenger needs with professionalism.
Effectively managing unexpected changes within a time-sensitive and potentially stressful environment.
Answering questions and providing assistance to customers, particularly those with unique needs or circumstances.
Demonstrating consistent punctuality and reliability by reporting for duty as scheduled, irrespective of time changes.
Remaining adaptable to last-minute schedule adjustments and operational demands to ensure uninterrupted service delivery.
Demonstrating the proper use of safety and emergency equipment and ensuring all safety requirements are met.
Administering and coordinating emergency procedures, or providing emergency care (e.g., performing CPR and basic first aid) when necessary.
Responding to emergencies by providing clear and accurate verbal and/or non-verbal directions to customers.
Making sound decisions that align with Delta policies, procedures, and core values.
Preparing, serving, and selling beverages (including alcohol) and meals (which may include various allergens and dietary components).
Assisting customers with lifting and stowing luggage into overhead bins.
Actively ensuring the safety and comfort of customers during aircraft delays or turbulence.
Regularly making public address and safety announcements in compliance with company and federal standards.
Performing duties in changing environments, including adapting to the physiological effects experienced at altitude.

Qualifications

Minimum Qualifications

Prospective Flight Attendants must meet the following essential criteria:

Eligibility to work legally in the U.S.
Must be at least 21 years of age at the time of application.
Possession of a high school diploma, GED, or High School Equivalency.
Ability to speak, read, write, and understand English fluently.
Ability to acquire and maintain a valid passport and all necessary travel documents for unrestricted entry and exit to all destinations served by Delta. A valid passport with a minimum of 30 months validity remaining before the first day of training is required. Non-U.S. passport holders must provide documentation demonstrating their ability to exit and enter the United States without restriction.
Successful completion of a pre-employment Department of Transportation (DOT) drug test and a comprehensive background check.
Physical ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Ability to open emergency exits and close aircraft doors weighing up to 60 pounds, and to use a food/beverage cart requiring 32 pounds of force when pushing or pulling.
Demonstrates that privacy is a priority when handling personal data.
Embraces a diverse set of people, thinking, and styles.
Consistently prioritizes safety and security, for self and others.
Ability to work flexible hours, including nights, weekends, holidays, and extended hours as operational needs dictate.
Ability to perform duties in a physically demanding role that requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (e.g., pushing/pulling beverage or food carts, lifting and opening emergency aircraft doors).
Ability to retrieve and store items in overhead bins, which can be as high as 74 inches from the floor.
Willingness to accept assignment to any Flight Attendant base after graduation from training, based on operational needs. Bilingual (LOD) candidates will be required to remain at their assigned base for a minimum of two years post-training.
Ability to attend and successfully complete seven consecutive weeks of paid training in Atlanta, GA, at Delta’s In-Flight Training Center.
Flexibility to relocate or commute (via standby travel) to and from your assigned base location, and capable of flying both international and domestic routes.
Willingness to adapt to changes to meet job demands, including short-notice scheduling adjustments.
Adherence to all corporate and departmental policies, including Delta’s Candidate Appearance Requirements (detailed in the Flight Attendant Hiring Process Guide) and Flight Attendant Appearance Requirements post-training.
Compliance with the Delta Air Lines Flight Attendant Application Policy, which permits one application (or re-application) for the Flight Attendant role no sooner than 90 days and a new job posting number. Attempts to circumvent this policy may result in automatic dispositioning of future applications and potential indefinite restrictions on applying for this or other positions within Delta.

Preferred Qualifications

Completion of a degree beyond a high school diploma or GED is preferred.

Additional Information & Expectations

Delta is actively seeking both English-speaking Flight Attendants and Bilingual Flight Attendants (also known as LOD/Language of Destination) to enhance its In-Flight Services team. Bilingual applicants must be fluent in English and the language selected on their application to be eligible. Available bilingual languages include Czech, Danish, Dutch, French, German, Greek, Italian, Korean, and Swedish.

Given Delta’s 24/7 global flight operations, Flight Attendants must exhibit significant flexibility regarding their work hours. Workdays may encompass early mornings, late nights, overnights, weekends, holidays, and extended hours as necessitated by operational reasons.

New hires are required to successfully complete seven consecutive weeks of intensive training at Delta’s World Headquarters in Atlanta, GA. During this period, participants receive a training wage and some meals. Shared lodging is provided for those residing beyond 25 miles of the training facility.

Upon successful completion of training, Flight Attendants will report to their assigned base, joining over 28,000 colleagues in In-Flight Service. Delta operates out of 19 bases, which include major hubs such as Atlanta, Boston, Detroit, Minneapolis, and New York. Base options are subject to operational need and may vary for Bilingual (LOD) Flight Attendants.

Compensation & Benefits

Delta’s culture is deeply rooted in its core values of Care, Integrity, Resilience, Servant Leadership, and Teamwork. Recognizing that its people are its greatest asset, Delta is committed to Sharing Success with its employees. A career as a Flight Attendant with Delta offers the unique opportunity to explore the world while benefiting from competitive compensation and a comprehensive benefits package designed to support employees in their journey:

Competitive salary, an industry-leading profit-sharing program, and performance incentives.
401(k) retirement plan with generous company contributions, up to 9%.
Comprehensive paid time off, including vacation, holidays, paid personal time, and maternity and parental leave.
Robust health benefits encompassing medical, dental, vision, short/long term disability, and life benefits.
Extensive family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs supporting loved ones across all life stages.
Holistic Wellbeing programs promoting physical, emotional, social, and financial health, with access to an employee assistance program, free financial coaching, and extensive mental health resources.
Domestic and international space-available flight privileges for employees and eligible family members.
Career development programs designed to support long-term professional growth.
Opportunities to engage in community service through worldwide partnerships and contribute to innovative goals focused on sustainability and reducing Delta’s carbon footprint.
Access to Business Resource Groups, connecting employees with common interests to foster inclusion, provide diverse perspectives, and help implement strategic initiatives.
Recognition rewards and awards through the "Unstoppable Together" platform.
Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If an individual is qualified, they may request a reasonable accommodation if they are unable or limited in their ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please contact the appropriate department.

Delta Air Lines, Inc. | Flight Attendant