Delta Air Lines | Flight Attendant

Delta Air Lines seeks enthusiastic individuals to join its In-Flight Services team as Flight Attendants, based in Atlanta, Georgia. This role is crucial in ensuring the safety and comfort of all passengers while delivering an elevated travel experience across Delta's extensive global network.

About the Role

• Prioritize passenger safety and comfort during all flights.
• Deliver exceptional customer service in a dynamic and fast-paced environment.
• Utilize problem-solving and communication skills to address in-flight needs professionally.
• Represent Delta's core values in every interaction with customers and crew.
• Support a 24/7 global operation, working non-traditional hours including early mornings, late nights, overnights, weekends, and holidays.
• Practice safety-conscious behaviors throughout all operational processes and procedures.
• Manage unexpected changes in a time-sensitive and potentially stressful environment.
• Assist customers, especially those with unique needs and circumstances, by answering questions and providing support.
• Demonstrate consistent punctuality and reliability in reporting for duty as scheduled.
• Adapt to last-minute schedule adjustments and operational demands to ensure uninterrupted service delivery.
• Operate and demonstrate safety and emergency equipment, responding to onboard emergencies as needed.
• Administer basic first aid or CPR when required.
• Respond to and provide clear directions to customers during emergencies.
• Make decisions that align with Delta policies, procedures, and core values.
• Prepare, serve, and sell beverages and meals.
• Assist passengers with lifting and stowing luggage in overhead bins.
• Ensure passenger safety and comfort during aircraft delays or turbulence.
• Make public address and safety announcements in compliance with company and federal standards.
• Perform duties in changing environments, accounting for physiological effects at altitude.
• For Bilingual Flight Attendant roles (Language of Destination - LOD), fluency in English and the specified destination language is required.

Requirements

• Eligibility to work in the U.S.
• Minimum age of 21 years at the time of application.
• High school diploma, GED, or High School Equivalency.
• Fluency in speaking, reading, writing, and understanding English.
• Ability to acquire and maintain a passport and travel documents for unrestricted entry and exit from all destinations Delta serves. A valid passport with a minimum of 30 months validity remaining before the first day of training is mandatory. Non-U.S. passport holders must provide documentation demonstrating their unrestricted ability to enter and exit the United States.
• Successful completion of a pre-employment Department of Transportation (DOT) drug test and a comprehensive background check.
• Ability to sit, fasten seatbelts and shoulder harnesses, and operate jump seats on any aircraft in the fleet.
• Ability to reach 76 inches from the floor and extend 35 inches to close aircraft doors, including emergency exits, weighing up to 60 pounds.
• Ability to push or pull a food/beverage cart requiring 32 pounds of force.
• Demonstrated commitment to data privacy.
• Embrace diversity in people, thinking, and styles.
• Prioritize safety and security for oneself and others.
• Ability to work inconsistent hours, including nights, weekends, holidays, and extended periods as needed.
• Capacity to perform physically demanding duties including frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting.
• Ability to retrieve and store items in overhead bins up to 76 inches from the floor.
• Willingness to accept assignment to any Flight Attendant base upon training completion, as determined by operational needs. Bilingual (LOD) candidates require a two-year commitment to their assigned base.
• Ability to attend and complete seven consecutive weeks of paid training at Delta's In-Flight Training Center in Atlanta, GA.
• Willingness to relocate or commute to and from the assigned base location and fly both domestic and international routes.
• Adaptability to meet job demands, including short-notice schedule changes.
• Adherence to all corporate and departmental policies, including Delta's Candidate Appearance Requirements and Flight Attendant Appearance Requirements.
• Adherence to the Delta Air Lines Flight Attendant Application Policy, which limits applications to one every 6 months.

Qualifications

• One or more years of experience in roles with responsibilities similar to those of a flight attendant is preferred.
• Completion of education beyond high school or GED is preferred.