Flight Attendant
Delta Air Lines is seeking a dedicated and customer-centric Flight Attendant to join its Inflight Services team in Atlanta, Georgia. This role is integral to delivering an elevated travel experience for over 180 million annual customers across a global network of 300+ destinations in 52 countries. Delta is recognized as a leader in the industry and a great place to work, offering a stable and rewarding career with outstanding benefits. This role is posted on December 11, 2024, reference number 27015.
Delta's Flight Attendants are safety-focused professionals who thrive in dynamic environments, enjoy helping others, and value variety in their work. They are adept problem solvers, committed to providing a memorable and positive experience for every customer. The ideal candidate will have the drive to be part of a team recognized for exceptional customer service and a positive work environment.
This position offers a starting pay of $7.25 per hour. Both English-Speaking and Bilingual candidates are encouraged to apply. Bilingual applicants proficient in English and another language will have the opportunity to apply as a Language of Destination (LOD) Flight Attendant. Flexibility is crucial, as flight operations require working early mornings, nights, overnights, weekends, holidays, and extended hours as needed.
New hires will participate in a seven-week training program at Delta's World Headquarters in Atlanta, GA. During training, participants receive a training wage, some meals, and lodging for those living outside a 25-mile radius. Upon completion of training, Flight Attendants will be assigned to one of 14 bases across the United States. Base assignments may vary depending on operational needs and may differ for Bilingual Flight Attendants.
Key Responsibilities:
- Maintain safety conscious behaviors in all operational procedures.
- Deliver exceptional customer service.
- Work both independently and collaboratively as part of a team.
- Manage unexpected situations in a fast-paced environment.
- Address customer inquiries and provide assistance, especially to those with special needs.
- Demonstrate safety equipment usage and ensure adherence to safety protocols.
- Administer and coordinate emergency procedures, including CPR and basic first aid when necessary.
- Provide clear and accurate directions to customers during emergency situations.
- Make sound decisions that align with Delta's policies, procedures, and core values.
- Prepare, serve, and sell beverages, including alcohol, and meals, which may contain allergens.
- Assist customers with lifting and storing luggage.
- Ensure customer safety and comfort during delays and turbulence.
- Deliver public address and safety announcements in compliance with company and federal regulations.
- Perform duties in varying environments, including the physiological effects of altitude.
Benefits and Perks:
Delta values its employees, offering a comprehensive benefits package:
- Competitive salary, industry-leading profit sharing, and performance incentives.
- 401(k) with generous company contributions.
- Vacation time and paid personal time.
- Ten paid holidays per year.
- Paid maternity/parental leave for birthing and non-birthing parents.
- Comprehensive health benefits.
- Family care assistance.
- Holistic Wellbeing programs.
- Domestic and international flight privileges for employees and eligible family members.
- Career development programs.
- Community service partnerships and initiatives focused on sustainability.
- Business Resource Groups.
- Recognition rewards and awards.
- Access to discounts, savings, and voluntary benefits.
Minimum Qualifications:
- Eligibility to work in the U.S.
- Must be at least 21 years of age.
- High school diploma or GED.
- Fluent in English (reading, writing, speaking, and understanding).
- Possession of a valid passport with 30 months validity remaining before the first day of training.
- Successful completion of pre-employment DOT drug test and a comprehensive background check.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use a food/beverage cart requiring 32lbs of force.
- Demonstrates that privacy is a priority when handling personal data.
- Embraces diversity.
- Prioritizes the safety and security of self and others.
- Ability to work flexible hours.
- Ability to perform physically demanding tasks.
- Ability to retrieve and store items in the overhead bins.
- Willingness to accept any Flight Attendant base after graduation from training. Bilingual, or LOD, candidates will be required to stay within their assigned base for a minimum of 2 years after completing training.
- Flexibility to relocate or commute to and from an assigned base.
- Willingness to adapt to scheduling changes on short notice.
- Adherence to all corporate and divisional policies, including appearance requirements.
Preferred Qualifications:
- One or more years of experience in jobs similar to that of a flight attendant.
- Completion of a degree beyond high school or GED.