Flight Attendant
Location: United States, Georgia, Atlanta
Department: Inflight Services
Application Deadline: December 11, 2024
Reference Number: 27015
Delta Air Lines is seeking dedicated professionals to join its Inflight Services team as Bilingual Flight Attendants. This role presents a unique opportunity to contribute to a globally recognized airline celebrated for its exceptional customer service and positive work environment. Delta is committed to creating a welcoming and caring atmosphere for all passengers and aims to deliver an elevated travel experience. This commitment is reflected in the numerous accolades the company has received, including being named a Great Place to Work for six consecutive years and recognized as the Best U.S. Airline by The Points Guy for seven years running.
Position Overview:
The Flight Attendant is a safety-conscious and customer-focused professional responsible for ensuring passenger safety and providing a positive and memorable experience. This position requires a high degree of adaptability, problem-solving skills, and a passion for serving others. Flight Attendants operate in a dynamic environment and must be capable of working flexible hours, including early mornings, nights, weekends, holidays, and extended hours as needed.
Specific Bilingual Language Requirements:
As of January 6, 2025, Delta is exclusively accepting applications from bilingual candidates fluent in both English and one of the following languages: Czech, Danish, Dutch, French, German, Greek, Italian, Korean, or Swedish.
Key Responsibilities:
- Maintain strict adherence to safety procedures and protocols.
- Deliver exceptional customer service and create positive passenger interactions.
- Collaborate effectively within a team while also demonstrating the ability to work independently.
- Manage and resolve issues in a time-sensitive and occasionally stressful environment.
- Address passenger inquiries and offer assistance, especially to those with specific needs.
- Demonstrate the use of safety equipment and ensure compliance with all safety regulations.
- Administer first aid and coordinate emergency procedures when required, including CPR.
- Provide clear, accurate, and timely directions to passengers during emergencies.
- Make decisions consistent with Delta's policies, procedures, and values.
- Prepare, serve, and sell food and beverages, including alcoholic drinks.
- Assist passengers with luggage handling and storage in overhead bins.
- Actively promote passenger comfort and safety during flight delays and turbulence.
- Deliver public address and safety announcements according to company and regulatory standards.
- Perform duties effectively in varied environments, including the physiological effects of altitude.
Benefits and Perks:
Delta offers a comprehensive benefits package to support the well-being of its employees:
- Competitive salary, profit-sharing, and performance incentives.
- 401(k) plan with up to 9% company contributions.
- Vacation accrual for new hires, up to two weeks annually.
- Up to 56 hours of paid personal time per year.
- Ten paid holidays per calendar year.
- Paid maternity and parental leave.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Family care support, including fertility assistance, adoption support, and lactation programs.
- Holistic wellbeing programs that encompass physical, emotional, social, and financial health.
- Space-available flight privileges for employees and eligible family members.
- Career development programs.
- Opportunities to engage in community service and sustainability initiatives.
- Business Resource Groups for employee inclusion and support.
- Recognition rewards and discounts.
Minimum Qualifications:
- Legal authorization to work in the U.S.
- Minimum age of 21 at the time of application.
- High school diploma or GED equivalent.
- Fluency in English (written, spoken, and reading comprehension) and required bilingual language.
- Valid passport with at least 30 months remaining before the first day of training.
- Ability to pass a pre-employment drug test and background check, including fingerprint-based criminal history checks.
- Ability to sit in assigned jump seat with seatbelt and shoulder harness fastened.
- Capability to open emergency exits and aircraft doors weighing up to 60 pounds and operate a food/beverage cart requiring 32lbs of force.
- Demonstrated commitment to safeguarding personal data privacy.
- Respect for and inclusion of diverse people, perspectives, and working styles.
- Prioritization of safety and security for self and others.
- Flexibility to work varying shifts including nights, weekends, holidays, and extended hours.
- Ability to meet physical demands, including standing, walking, bending, and lifting.
- Willingness to accept any Flight Attendant base assignment following training.
- Flexibility to commute or relocate to assigned base and fly both international and domestic routes.
- Ability to adapt to scheduling changes with short notice.
- Adherence to all company policies, including appearance requirements.
Preferred Qualifications:
- One or more years of experience in roles similar to a Flight Attendant.
- Completion of a degree beyond high school or GED equivalent.
This role represents a unique chance to join a leading airline and build a lasting and rewarding career with outstanding flight privileges. Interested candidates should submit their applications promptly as positions are highly competitive.