Flight Attendant

Contour, a well-established aviation services company, is seeking a dedicated Flight Attendant to join its growing team. At Contour, integrity and safety are paramount, guiding all business operations. The company fosters an environment of excellence, encouraging team members to think customer-first and collaborate to achieve ambitious goals.

Responsibilities

Ensure passenger safety, comfort, and well-being in accordance with FAA regulations, company policies, and standard operating procedures.
Maintain cabin safety and conduct safety demonstrations.
Respond to in-flight emergencies and provide clear, professional communication to passengers and crew.
Perform required work duties in an aircraft environment, adhering to established standards and regulations.
Operate galley/cabin service equipment and in-flight entertainment systems.
Work independently and collaboratively to accomplish tasks.
Provide exemplary customer service, exceeding customer expectations.
Assist with lifting and stowing luggage.
Attend to passengers needing assistance, including unaccompanied minors, individuals with disabilities, and the elderly.
Prepare and serve meals, snacks, and beverages.
Maintain a professional appearance and positive attitude.
Be dependable and punctual in completing work assignments.
Perceive, understand, and respond to written and oral communications.
Complete required documentation and reports accurately.
Adjust to rotating schedules with variable days off and hours, potentially including up to 16-hour duty days.
Willingness to work nights, weekends, holidays, and be away from home for extended periods.
Sit in an assigned jump seat with safety restraints.
Retrieve and store items in overhead bins up to 67 inches from the floor.
Exposure to potential allergens such as peanuts and pets.
Perform tasks requiring frequent walking, bending, and reaching.
Maintain the cleanliness and appearance of the aircraft cabin, galley, and lavatory.
Restock the galley and manage catering items.
Practice safety-conscious behaviors in all operational processes.
Comply with instructions from management and the Pilot-in-Command.
Respond to emergency situations by implementing instructions and following safety procedures.
Guide passengers during emergency situations, such as evacuations.
Provide emergency medical assistance, including CPR and basic first aid.
Ensure passenger and aircraft compliance with policies, procedures, regulations, and safety measures.
Make onboard public address announcements, conduct safety demonstrations, and provide instructions.
Operate emergency exits and aircraft doors, weighing up to 60 pounds, and push/pull beverage/food carts requiring 32 lbs of force.
Follow established procedures for restocking the galley, ordering catering items, checking expiration dates, and managing food items.
Notify Inflight Services Leadership when inventory stock is running low.

Qualifications

Minimum age: 23 years.
High school diploma or GED required.
Valid driver’s license, good driving record, and valid passport.
Authorized to work in the United States and able to travel internationally.
Fluent in English; bilingual skills preferred but not required.
Must pass a DOT pre-employment drug screen and ongoing random testing.
Must pass a 10-year background check, criminal history review, fingerprinting, and reference checks.
Successful completion of Contour’s four-week Flight Attendant Initial Training Program.
Ability to work variable schedules, including nights, weekends, holidays, and duty periods up to 16 hours.
Must reside within one (1) hour of the assigned domicile.
Able to lift 75 lbs. with or without reasonable accommodation.
Strong interpersonal skills with a polished, professional, and customer-focused attitude.
Proven ability to work effectively with diverse personalities in a fast-paced, team-oriented environment.
Demonstrated leadership and organizational skills with the ability to coordinate multiple priorities and meet deadlines.
Strong attention to detail with the ability to handle interruptions and adapt to changing situations.
Self-motivated with the ability to motivate others and maintain a positive attitude under pressure.
Excellent written and verbal communication skills delivered with tact and professionalism.
Ability to manage multiple complex tasks simultaneously while maintaining accuracy and quality.
Able to work both independently and collaboratively as part of a team.
Commitment to working in a safe, professional manner in compliance with all regulatory requirements.

Base Location

Must reside in the tri-state area and be within a 2-hour driving distance to any of the tri-state airports, including Teterboro Airport, NJ (TEB) and White Plains, NY (HPN).

Benefits & Compensation

Full-time employees are eligible for:

Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first of the month following hire).
401(k) Savings Plan with company matching contributions up to 6% of eligible compensation (eligibility begins the first of the month following hire).
Paid Sick Leave: Accrual of up to 56 hours per year, with unused leave rolling over up to 480 hours.
Vested Vacation Hours: Available on January 1st following the hire date, in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges on Contour upon hire, with access to MyID Travel after 6 months of active service.
Leaves of Absence: Including Medical Leave, Non-Medical Family Care Leave, Maternity and Paternity Leave, and Personal Leave.

Compensation Details:

Starting annual salary: $42,000.00, with annual increases to a maximum of $52,000.00.
Retention bonus: Up to $2,000.00 per year once maximum salary is reached.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer and considers all qualified applicants without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. Individuals requiring accommodations during the application or onboarding process should contact Human Resources.