Flight Attendant - Contour Airlines - White Plains, NY
Contour Airlines, a well-established aviation services company recognized for its diverse capabilities and commitment to integrity and safety, seeks a dedicated Flight Attendant to join its team in White Plains, New York (HPN). This is a full-time Transportation position, offering a salary range of $42,000.00 - $52,452.24 annually.
The Flight Attendant is responsible for ensuring the safety, security, and comfort of passengers while providing exceptional customer service. He or she will perform required work duties in an aircraft environment, adhering to all established standards, policies, laws, and FAA regulations. The ideal candidate will be able to use all galley/cabin service equipment and in-flight entertainment systems, work both independently and as part of a team, and actively seek to ensure the safety and comfort of customers.
Essential Duties and Responsibilities:
- Perform required work duties in an aircraft environment, in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
- Operate all galley/cabin service equipment and in-flight entertainment system unsupervised
- Work both independently and as part of a team to accomplish work tasks.
- Actively ensure the safety and comfort of customers.
- Provide exemplary customer service to satisfy and exceed customer expectations.
- Assist with lifting and stowing luggage into overhead bins or other storage areas.
- Attend to individuals needing assistance, such as unaccompanied minors, individuals with a disability and the elderly.
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic drinks.
- Maintain professional appearance and project a positive attitude.
- Be dependable and committed to completing work assignments.
- Manage time effectively to complete required tasks and ensure overall punctuality.
- Perceive, understand, and respond to written and oral communications and warnings.
- Communicate effectively in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
- Adjust to a rotating schedule with variable days off and hours, including potential 16-hour duty days.
- Work nights, weekends, and holidays, with potential for extended periods away from home.
- Adhere to safety conscious behaviors in all operational processes and procedures.
- Respond during emergency situations, implementing instructions from the flight deck and following safety procedures.
- Guide passengers during emergency situations to minimize impact and protect passengers and crew.
- Provide emergency medical assistance (e.g., CPR and basic first aid).
- Ensure aircraft and passenger compliance with policies, procedures, regulations, and safety measures.
- Effectively communicate through onboard public address announcements, safety demonstrations, and instructions.
- Operate emergency exits and aircraft doors weighing up to 60 pounds and maneuver heavy beverage/food carts.
- Restock the galley, following established procedures.
- Order and pick up requested catering items for passengers.
- Check expiration dates on food items and drinks.
- Notify Inflight Services Leadership when inventory stock is low.
- Comply with other tasks as assigned by management or the Pilot-in-Command.
- Other duties as assigned by Inflight Services leadership.
Qualifications:
- Must be at least 23 years of age or older.
- Must possess a High School diploma or equivalent.
- Must be authorized to work in the United States and travel to and from the United States.
- Either three (3) years of corporate Cabin Attendant experience or prior experience as a Flight Attendant is required.
- Must have a valid passport.
- Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and/or alcohol testing.
- Able to pass a required 10-year work history review and submit to criminal history record and fingerprint checks.
- Possess a valid driver's license and a good driving record.
- Must successfully complete Contour's four (4) week Flight Attendant Initial Training Program and Initial Operating Experience.
- Must read, write, speak, and understand English fluently. Bilingual proficiency is preferred.
- Must reside within one (1) hour of the assigned base.
- Able to work nights, weekends, holidays, and varying schedules.
- Ability to work unsupervised.
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
- Possess strong leadership and organizational skills.
- Must have well-developed people skills and ability to work with a variety of personalities.
- Able to coordinate multiple priorities and meet deadlines.
- Able to handle interruptions and a fast-paced environment.
- Maintain strong attention to detail.
- Be self-motivated and able to motivate others.
- Exhibit excellent communication skills, both written and verbal, delivered with tact and professionalism.
- Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Contour Airlines offers a comprehensive benefits package, including health, vision, and dental coverage, a 401(k) savings plan with company match, paid sick leave, vested vacation hours, and non-revenue/space available (NRSA) travel privileges.
Contour Airlines is an Equal Opportunity Employer. Interested candidates are encouraged to apply.