Corporate Flight Management | Flight Attendant

Full-Time Flight Attendant (Cabin Crew)

Career Overview

Contour Airlines is a long-established and rapidly growing aviation services company dedicated to integrity, safety, and customer satisfaction. The organization operates under core values that foster an environment of excellence and unified teamwork. Contour Airlines invites highly motivated professionals to join its Inflight Services team, contributing to a commitment to safety and providing exemplary service to every passenger.

This role offers an exciting opportunity for individuals who thrive in a dynamic, customer-facing environment while upholding strict adherence to aviation regulations.

Key Responsibilities and Essential Duties

The Flight Attendant is responsible for executing all necessary in-aircraft duties, ensuring the safety, security, and comfort of all customers and crew members.

Safety and Compliance

• Performs all work activities in strict accordance with established standards, policies, laws, and Federal Aviation Administration (FAA) regulations.
• Executes instructions from the flight deck effectively during emergency situations and adheres strictly to required safety and emergency procedures.
• Guides and directs passengers during emergency events, such as evacuations, to protect individuals and minimize incident impact.
• Administers basic first aid, including performing CPR, to assist individuals in distress.
• Ensures full compliance by the aircraft and passengers with all safety measures, procedures, and regulations.
• Communicates effectively, both verbally and non-verbally, to deliver onboard public address announcements, execute safety demonstrations, and provide necessary instructions.

Customer Service and Cabin Operations

• Provides exemplary, proactive customer service designed to satisfy and exceed passenger expectations.
• Assists passengers needing aid, including unaccompanied minors, elderly travelers, and individuals with disabilities.
• Provides assistance with lifting and stowing passenger baggage, garments, and other items into overhead bins or designated storage areas.
• Prepares and serves meals, snacks, and a variety of alcoholic and non-alcoholic beverages.
• Maintains the professional appearance and cleanliness of the aircraft cabin, lavatories, and galley throughout the flight duration.
• Completes detailed written reports and necessary paperwork regarding incidents or discrepancies observed during operations.

Physical and Operational Requirements

• Must be willing to open emergency exits and close aircraft doors, tasks which may require lifting up to 60 pounds.
• Must be capable of pushing and pulling heavy beverage/food carts, requiring up to 32 pounds of force.
• Routinely performs tasks requiring frequent walking, bending to ankle level, and reaching above shoulder level, including reaching up to 67 inches to retrieve or store items in overhead bins.
• Maintains an immaculate and professional appearance at all times.

Required Qualifications and Training

• Candidate must be 23 years of age or older at the time of application.
• A High school diploma or GED certificate is required.
• Must possess legal authorization to work in the United States and the ability to travel internationally (in and out of the U.S.).
• A valid driver's license and good driving record are mandatory, along with a valid passport.
• Must be proficient in English, demonstrating the ability to understand, read, and write fluently. Bilingual capability is preferred but not required.
• Successful completion of a Department of Transportation (DOT) required pre-employment drug screening is mandatory, followed by adherence to DOT-mandated random drug and alcohol testing.
• The candidate must pass a required 10-year work history review, criminal background check, and fingerprint check.
• Must successfully complete Contour Airlines’ comprehensive four (4) week Flight Attendant Initial Training Program.
• Ability to manage a rotating schedule with variable hours, which may include duty days up to 16 hours, nights, weekends, and holidays.
• Must reside within one (1) hour of the assigned domicile.
• Demonstrates strong leadership, organizational, and interpersonal skills, along with a positive attitude and a customer-oriented mindset.
• Ability to handle complex, multiple priorities simultaneously and maintain strong attention to detail in a fast-paced environment.

Compensation and Employee Benefits

Contour Airlines offers a competitive compensation package and comprehensive benefits structure:

Salary and Incentives

• The starting annual salary for this Flight Attendant position is $34,000.00.
• Employees are eligible for yearly salary increases, based on performance and pay anniversary date, until the maximum annual salary of $42,564.91 is reached.
• Based on scheduling and performance thresholds, the employee is eligible for pay incentives for additional assigned or worked trips, paid in addition to the monthly salary.

Full-Time Benefits

• Eligibility for comprehensive health, vision, and dental coverage, effective the first day of the month following the date of hire.
• Access to short-term/long-term disability and voluntary life insurance policies.
• Participation in the Company 401(k) savings plan, effective the first day of the month following the date of hire, including a company match of up to 6%.
• Accrual of paid sick leave, up to 56 hours per year, which rolls over annually until the sick bank reaches 480 hours.
• Eligibility for vested vacation hours, available on January 1st following the date of hire.
• Non-Revenue/Space Available (NRSA) travel privileges granted after completing six active months of service.
• Eligibility for a variety of leaves of absence, including medical, family care, maternity, paternity, and personal leave.

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Duties and expectations are subject to change.

Contour Airlines encourages applicants who require reasonable accommodations to contact the Human Resources Department to discuss specific needs.