Contour Airlines is a long-established leader in aviation services, built upon core values of unwavering integrity, uncompromising safety, and operational excellence. The organization is committed to providing an environment where team members consistently display an attitude of excellence and possess a strong customer-centric mindset. Contour Airlines recognizes the strength derived from unity, encouraging collaborative teamwork to achieve ambitious corporate objectives.
Job Specifications and Compensation
This is a full-time, transportation category position based at Fort Lauderdale (FLL). Candidates must possess a high school diploma or equivalent.
Position Type: Full-Time
Base Location: Fort Lauderdale, FL (FLL)
Shift: Variable (Any shift, including nights, weekends, and holidays)
Starting Salary: $42,000.00 per annum
Maximum Salary Potential: Up to $52,452.24 per annum
The starting annual salary for this Flight Attendant role is $42,000.00. Based on performance and the annual pay anniversary date, the incumbent is eligible to receive yearly increases until the salary reaches $52,452.24. Furthermore, based on schedule and met thresholds, employees are eligible for additional pay incentives for extra trips worked or assigned, paid in addition to the monthly salary.
Comprehensive Employee Benefits
Contour Airlines offers a robust benefits package designed to support the well-being and security of its full-time employees:
Eligibility for health, vision, and dental coverage, effective on the first day of the month following the date of hire.
Eligibility for short-term/long-term disability and voluntary life insurance policies.
Eligibility to participate in the company's 401(k) savings plan, effective the first day of the month following the date of hire, with a Company match of up to 6%.
Accrual of paid sick leave, up to 56 hours per year, which rolls over annually until the sick bank reaches 480 hours.
Eligibility to receive vested vacation hours, available on January 1st following the date of hire.
Non-revenue/space available (NRSA) travel privileges are extended after completing six active months of service.
Eligibility for a variety of leaves of absence, including medical, non-medical (for family care), maternity, paternity, and personal leave.
Essential Duties and Responsibilities
The Flight Attendant performs required duties within the aircraft cabin environment, ensuring all activities strictly adhere to established standards, company policies, and Federal Aviation Administration (FAA) regulations. This role requires adaptability, professionalism, and an unwavering commitment to safety and customer service.
Safety and Emergency Response
Responds effectively during emergency situations by implementing instructions from the flight deck and strictly following all mandated safety and emergency procedures.
Guides and directs passengers (verbally and non-verbally) during emergency events, such as evacuations, to minimize impact and protect all crew members and passengers.
Provides emergency medical assistance, including performing CPR and basic first aid, to assist individuals in distress.
Ensures the aircraft and passengers maintain full compliance with all operational policies, procedures, and safety measures.
Must be capable of opening emergency exits and closing aircraft doors (weighing up to 60 pounds) and maneuvering heavy beverage/food carts (requiring 32 lbs of force).
Actively practices safety-conscious behaviors in all operational processes and procedures.
Customer Service and In-flight Experience
Delivers exemplary customer service, actively seeking to satisfy and exceed passenger expectations.
Prepares and serves meals, snacks, and a selection of alcoholic and non-alcoholic beverages.
Provides assistance with lifting and stowing luggage, garments, and other items into overhead bins or designated storage areas, soliciting assistance when needed.
Attends to the needs of individuals requiring assistance, including unaccompanied minors, passengers with disabilities, and the elderly, throughout all phases of flight operations.
Communicates effectively through verbal public address announcements, executes required safety demonstrations, and provides clear instructions to passengers.
Maintains the professional appearance of the aircraft cabin, galley, and lavatory areas.
Operational and Cabin Duties
Must be able to operate all galley/cabin service equipment and in-flight entertainment systems unsupervised.
Works effectively both independently and as part of a cohesive team to accomplish assigned work tasks.
Perceives, understands, and responds accurately to written and oral communications and warnings.
Completes necessary paperwork and detailed reports in writing regarding incidents and/or discrepancies.
Manages time effectively to complete work assignments and ensure overall punctuality and dependability.
The role requires exposure to allergens such as peanuts and pets.
Scheduling Requirements
The incumbent must be willing to adjust to a rotating schedule with variable days off and variable hours, which may include duty days ranging up to 16 hours. The Flight Attendant is expected to work nights, weekends, and holidays, and must be willing to be away from home for periods sometimes lasting weeks.
Minimum Qualifications and Requirements
Qualified candidates must meet the following mandatory requirements:
Must be at least 23 years of age or older.
Possesses current authorization to work in the United States and the ability to travel to and from the U.S.
Must possess either three (3) years of corporate Cabin Attendant experience or previous experience as a Flight Attendant.
Possesses a valid passport.
Must read, write, speak, and understand English proficiently (Bilingual skills are preferred but not mandatory).
Must successfully complete Contour’s comprehensive four-week Flight Attendant Initial Training Program and Initial Operating Experience.
Must live within one (1) hour of the assigned Fort Lauderdale base.
Able to pass a DOT-required pre-employment drug screen and submit to DOT-mandated random drug and/or alcohol testing thereafter.
Able to pass a required 10-year work history review and submit to criminal history record and fingerprint checks.
Possesses a valid driver’s license and maintains a good driving record.
Must possess polished and professional interpersonal skills, strong leadership and organizational capabilities, and a positive customer-oriented mindset.
Ability to coordinate multiple priorities, meet strict deadlines, and maintain strong attention to detail in a fast-paced environment.