Contour, an established aviation services company based in Charlotte, NC, is seeking a dedicated Flight Attendant. This full-time position involves ensuring passenger safety and comfort while adhering to all FAA regulations and company policies.
About the Role
The Flight Attendant is instrumental in maintaining the safety and comfort of passengers aboard Contour aircraft. Responsibilities include conducting safety demonstrations, responding to in-flight emergencies, providing exceptional customer service, and ensuring compliance with all operational standards. The role requires a high level of professionalism, strong interpersonal skills, and the ability to perform effectively in a dynamic environment.
Key Responsibilities
-
Ensure passenger safety and comfort in compliance with FAA regulations and company policies.
-
Deliver exemplary customer service to passengers.
-
Assist passengers with luggage and provide support to those requiring special assistance.
-
Prepare and serve food and beverages.
-
Respond effectively to emergency situations, including providing medical assistance.
-
Maintain cabin safety, security, and operational standards.
-
Conduct clear and professional safety demonstrations and announcements.
-
Complete all required reports and documentation accurately.
-
Operate and secure aircraft doors and galley equipment.
-
Maintain the cleanliness and orderliness of the cabin and galley areas.
-
Perform duties requiring physical activity, including lifting and pushing/pulling.
-
Adhere to all safety-conscious behaviors in daily operations.
Requirements
-
Minimum age of 23 years.
-
High school diploma or GED.
-
Valid driver’s license with a good driving record.
-
Valid passport and authorization to work in the United States.
-
Fluent in English; bilingual skills are a plus.
-
Must reside within a one-hour commute of the assigned domicile.
-
Ability to work variable schedules, including nights, weekends, and holidays.
-
Capacity to lift up to 75 lbs. with or without accommodation.
-
Strong interpersonal skills with a professional and customer-focused attitude.
-
Proven ability to work effectively in a fast-paced, team-oriented environment.
-
Demonstrated leadership and organizational skills.
-
Strong attention to detail and adaptability to changing situations.
-
Self-motivated with the ability to motivate others and maintain a positive attitude under pressure.
-
Excellent written and verbal communication skills.
-
Ability to manage multiple complex tasks simultaneously.
-
Commitment to working in a safe and professional manner.
-
Successful completion of Contour’s four-week Flight Attendant Initial Training Program.
-
Must pass a DOT-required pre-employment drug screening and be willing to submit to random testing.
-
Ability to pass a 10-year work history background check, criminal history check, and fingerprint checks.