Contour, an established aviation services company based in Charlotte, NC, is seeking a Flight Attendant to ensure the safety, comfort, and well-being of passengers on board its aircraft. This full-time position requires adherence to FAA regulations and company policies while providing exceptional customer service.
About the Role
The Flight Attendant is integral to maintaining cabin safety and delivering a superior passenger experience. Responsibilities include conducting safety demonstrations, managing in-flight services, and responding effectively to emergency situations. This role demands a high degree of professionalism, adaptability, and the ability to remain composed under pressure. The successful candidate will contribute to Contour's core values of integrity, safety, excellence, and unity.
Key Responsibilities
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Ensure passenger safety and comfort in compliance with FAA regulations and company policies.
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Deliver exemplary customer service, exceeding passenger expectations.
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Assist passengers with luggage and provide support to those requiring special attention.
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Prepare and serve meals, snacks, and beverages.
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Respond to emergency situations by implementing safety procedures and guiding passengers.
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Maintain cabin cleanliness and an orderly appearance.
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Complete all required reports and documentation accurately.
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Operate aircraft doors and galley equipment.
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Perform tasks involving walking, bending, reaching, and lifting.
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Adhere to all safety-conscious behaviors in daily operations.
Requirements
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Minimum age of 23 years.
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High school diploma or GED.
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Valid driver’s license, good driving record, and valid passport.
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Authorized to work in the United States and able to travel internationally.
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Fluent in English; bilingual skills are an asset.
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Successful completion of Contour’s four-week Flight Attendant Initial Training Program.
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Ability to work variable schedules, including nights, weekends, and holidays.
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Must reside within one hour of the assigned domicile.
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Ability to lift up to 75 lbs.
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Strong interpersonal skills with a professional and customer-focused attitude.
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Proven ability to work effectively in a fast-paced, team-oriented environment.
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Demonstrated leadership and organizational skills.
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Strong attention to detail and adaptability to changing situations.
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Self-motivated with the ability to maintain a positive attitude under pressure.
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Excellent written and verbal communication skills.
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Ability to manage multiple complex tasks simultaneously.
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Must pass a DOT-required pre-employment drug screening and subsequent random testing.
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Ability to pass a 10-year work history background check, criminal history, and fingerprint checks.