Flight Attendant - Washington Dulles International Airport (IAD)

Contour Airlines, a long-established aviation services company known for diverse capabilities and a commitment to integrity and safety, is seeking dedicated professionals to join its team as a Flight Attendant. The company values excellence, customer-centric thinking, and teamwork, recognizing the strength found in unity to achieve ambitious goals. This full-time position is based at Washington Dulles International Airport (IAD) in Dulles, VA.

Position Overview

A Flight Attendant at Contour Airlines is a vital member of the cabin crew responsible for ensuring the safety, security, and comfort of passengers during flight. The role requires a professional demeanor, excellent interpersonal skills, and the ability to respond effectively in routine and emergency situations. This position operates on a rotating schedule which may include variable hours, nights, weekends, and holidays.

Key Responsibilities

The Flight Attendant performs required duties within the aircraft environment in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration guidelines. Primary duties include actively seeking to ensure passenger safety and comfort, providing exemplary customer service, and assisting passengers with various needs, such as lifting and stowing luggage in overhead bins. The role involves attending to individuals requiring special assistance, preparing and serving meals and beverages, and maintaining a professional appearance.

In emergency situations, the Flight Attendant is expected to respond effectively, implement instructions from the flight deck, follow required safety and emergency procedures, and guide or direct passengers during events like evacuations. Providing basic emergency medical assistance, such as CPR and first aid, is also a responsibility.

Maintaining cabin compliance with policies, procedures, regulations, and safety measures is essential. The role requires effective verbal communication for public address announcements, safety demonstrations, and providing instructions, as well as written communication for completing reports regarding incidents or discrepancies. Physical tasks include retrieving and storing items in overhead bins up to 67" high, opening emergency exits and closing aircraft doors weighing up to 60 pounds, pushing and pulling beverage/food carts requiring 32 lbs of force, and performing tasks requiring frequent walking, bending, and reaching. The Flight Attendant must be proficient in using galley/cabin service equipment and the in-flight entertainment system unsupervised. Maintaining the cleanliness and appearance of the aircraft's cabin, galley, and lavatory is also required. The position necessitates practicing safety-conscious behaviors in all operational processes and complying with tasks assigned by management or the Pilot-in-Command.

Qualifications

Must be 23 years of age or older.
High school diploma or GED certificate is required.
Authorized by law to work in the United States and able to travel in and out of the United States.
Must have a valid driver license and good driving record.
Must have valid passport.
Must understand, read, and write English. Bilingual is preferred but not required.
Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and alcohol testing.
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
Must be able to successfully complete Contour's four (4) week Flight Attendant Initial Training Program.
Ability to adjust to a rotating schedule with variable hours that could include up to a 16-hour duty day. A duty day could range from two (2) to 14 hours.
Must be willing to work nights, weekends, and holidays.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership, interpersonal and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Excellent interpersonal skills.
Ability to manage multiple complex projects simultaneously.
Excellent communication skills both written and verbal delivered with tact and professionalism.
Ability to work independently and as part of a team.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Must live within one (1) hour of assigned domicile.

Compensation and Benefits

The starting annual salary for this position is $34,000.00. Based on performance and pay anniversary date, employees are eligible for yearly increases until the salary reaches $42,564.91. Upon reaching the maximum annual salary, eligibility for a retention bonus of up to $2,000.00 each year is provided. Depending on the schedule and specific thresholds, employees may also be eligible for pay incentives for additional trips worked or assigned, paid in addition to the monthly salary.

Full-time employees are eligible for health, vision, and dental coverage, as well as short-term/long-term disability and voluntary life insurance policies, effective on the first day of the month following the date of hire. Eligibility to participate in the 401(k) savings plan is effective the first day of the month following the date of hire, with a company match up to 6%, in accordance with normal practices. Paid sick leave accrues up to 56 hours per year, rolling over annually up to 480 hours. Vested vacation hours are available on January 1st following the date of hire. Non-revenue/space available (NRSA) travel privileges are available after completing six active months of service. A variety of leaves of absence, including medical, family care, maternity, paternity, and personal leave, are available.

Equal Opportunity Employer

Contour Airlines is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Contour Airlines provides reasonable accommodations for applicants with disabilities. Please contact the Human Resources Department to discuss any specific needs that you may have.

Contour Airlines' rapid growth presents exciting employment opportunities. Prospective candidates are invited to become part of the family.