Flight Attendant - American Airlines

Requisition ID: 81573

Potential Base Locations: DFW Airport - TX, Boston - MA, Charlotte - NC, Chicago - IL, Los Angeles - CA, Miami - FL, New York City LGA - NY, Philadelphia - PA, Phoenix - AZ, Washington Reagan - DC

American Airlines seeks dedicated and professional individuals to join its team as Flight Attendants. This exciting career offers the opportunity to explore the world while providing exceptional care, safety, and service to passengers. As a Flight Attendant, one will be an integral part of a global team committed to enhancing the customer experience on every flight.

About the Role

The Flight Attendant role is pivotal in ensuring the safety, comfort, and well-being of every passenger. This position demands professionalism, strong leadership skills, adaptability, and a genuine commitment to service. Flight Attendants represent American Airlines, upholding its reputation for excellence and embodying its promise of caring for people on life's journey. This is an entry point into a career with extensive opportunities for professional growth and personal development within a leading global airline.

Key Responsibilities

Ensure the safety and comfort of all customers by adhering strictly to Federal Aviation Administration (FAA) regulations and company procedures.
Respond with composure and leadership to diverse emergency and non-emergency situations.
Maintain high standards of dependability and professionalism to facilitate on-time departures and seamless flight operations.
Demonstrate adaptability and resilience in managing long hours and irregular schedules within a dynamic flight environment.
Uphold company policies, procedures, and performance standards, including uniform and appearance guidelines.
Work autonomously while contributing as a collaborative and dependable member of the flight crew.
Deliver superior in-flight service, including the provision of meals and beverages and onboard product sales.
Manage a wide range of customer interactions with professionalism and care, both on and off the aircraft.
Operate effectively in varied global environments, encompassing diverse climates and time zones.

Minimum Qualifications

Must be at least 20 years of age.
Possession of a high school diploma or GED equivalent is required.
A minimum of two years of customer service experience is necessary, preferably in industries such as retail, hospitality, food service, education, aviation, or social services.
Height and weight must be conducive to safe aircraft operation, including the ability to sit in a jump seat with a fastened harness and navigate the cabin aisle and operate emergency exits without restriction.
Must possess a valid U.S. or foreign passport with applicable visas, valid through at least December 31, 2026. Candidates with foreign passports must also hold all necessary and valid documentation for legal work and travel within the U.S. and internationally.
Must have the legal right to work in the United States and the ability to travel without restriction to all states and countries served by American Airlines.
Willingness to relocate based on the company's operational needs is essential.
Availability to work nights, weekends, holidays, and extended hours as required.
Readiness to report for on-call (reserve) duty at the assigned base; reserve duty may extend for an indeterminate period.
Ability to professionally represent the American Airlines brand while in uniform, adhering to appearance standards: no visible tattoos, no more than one earring per ear, and no facial piercings.

Preferred Qualifications

Resiliency: Ability to remain composed and adaptable during unexpected challenges, ensuring passenger safety and support.
Stress Management: Capacity to remain calm, think clearly, and act decisively in high-pressure situations.
Dependability: Consistent punctuality and professionalism in performing duties.
Customer Service Excellence: Demonstrated warmth, empathy, and attentiveness in creating positive passenger experiences.
Integrity: Strong ethical compass and honesty in all decision-making.

What We Offer

American Airlines provides a comprehensive benefits package and career development opportunities:

Travel Perks: Extensive travel privileges for employees, family, and friends to over 365 destinations worldwide.
Health Benefits: Access to health, dental, prescription, and vision benefits from day one, including virtual doctor visits and flexible spending accounts.
401(k) Program: Available upon hire with employer contributions and matches, subject to workgroup and tenure.
Wellness Programs: Resources and support designed to promote employee well-being.
Additional Benefits: Includes an Employee Assistance Program, pet insurance, and discounts on hotels, cars, and cruises.

American Airlines fosters an inclusive and diverse workforce, celebrating the unique contributions of its team members. The company is committed to creating an environment where all employees can reach their full potential. Join American Airlines and experience a profound sense of pride and satisfaction as a key contributor to the world's largest airline.