Flight Attendant
American Airlines is actively seeking highly motivated and customer-focused individuals to join their team as Flight Attendants, based at the Training & Conference Center in Dallas, TX. This role offers the opportunity to embark on a dynamic career journey within the aviation industry, representing American Airlines as a premier service professional. Flight Attendants are the face of the airline, providing exceptional service while ensuring the safety and comfort of passengers. This position requires individuals with a strong track record of dependability and a passion for delivering outstanding customer experiences.
This role involves maintaining a high standard of consistent in-flight service, including serving meals and beverages and selling onboard products. The Flight Attendant must be capable of handling diverse situations, demonstrating the ability to work independently as part of a team, while ensuring the safety and comfort of all passengers. Strong leadership skills are crucial, as is the ability to effectively respond to emergency and non-emergency scenarios. Furthermore, the role involves working in varied climates and locations globally, with variable shifts, while adhering to all company policies and procedures.
Successful candidates must be prepared to attend up to six and a half weeks of unpaid training in Dallas/Fort Worth, Texas. Upon successful completion of training, they must be willing to relocate immediately to any of the base locations, including Boston (BOS), Charlotte (CLT), Washington, DC (DCA), Dallas-Fort Worth (DFW), New York City (JFK/LGA), Los Angeles (LAX), Miami (MIA), Chicago (ORD), Philadelphia (PHL), and Phoenix (PHX).
Minimum Qualifications
Minimum qualifications for this position include being at least 20 years of age with a high school diploma or GED equivalent. Candidates' height and weight must allow for safe operation of the aircraft. They must pass a DOT pre-employment drug test and a TSA-required background check. A valid U.S. or Foreign Passport is required, along with the legal right to work in the United States and unrestricted travel capabilities. Candidates must be willing to relocate, if required. They must be able to work nights, weekends, holidays, and extended hours. They must be available for reserve duty, potentially for an extended period, and maintain a professional appearance while in uniform, with no visible tattoos and a maximum of one earring per ear.
Required Skills
Required skills for this position include strong English language proficiency, the ability to perform all safety-related procedures, a service-oriented mindset, a positive attitude, and a strong desire for success. The successful candidate must demonstrate skills in handling difficult situations, problem-solving, complaint resolution, and conflict de-escalation, as well as the ability to collaborate effectively within teams at all levels. Physical demands include standing for extended periods of time and lifting up to 50 pounds, with the ability to push/pull beverage and food carts weighing up to 60 pounds. Extensive travel and consecutive nights away from home are also a requirement.
Benefits
American Airlines offers a comprehensive benefits package including travel perks, health benefits, wellness programs, a 401(k) program, and additional benefits such as an Employee Assistance Program, pet insurance, and discounts on hotels, cars, and cruises. The airline promotes a diverse and inclusive work environment, encouraging team members to feel free to be themselves and contribute to the company’s mission of caring for people on life’s journey.