design and deliver training courses to Cabin Crew staff on the various Standard Operating Procedures in accordance with Air Arabia approved quality standards and as per GCAA/CAA set measures and regulations. Ensures conformity in delivery of training whilst promoting company’s culture and corporate image.
design and deliver training courses to Cabin Crew staff on Customer Experience modules that lead to a measurable impact in our customer experience.
– Ensures conformity in delivery of training in accordance with AirArabia approved quality standards whilst promoting company’s culture and corporate image.
9. Supports the training team through the internal/external audit requirements and checks, ensures availability, update, and compliance of function-related documents, reports, attendance sheets and records with the approved standards.
10. Contributes to the creation and updating of questions databank to be used in the Cabin Crew selection exams. Ensures safety and readiness of facilities, equipment, tools as well as tests and results.
11. Supports the new joiners in the Induction Program on the (LMS); provides guidance and replies to enquiries on content as necessary; attends briefing sessions to evaluate Cabin Crew knowledge.
12.Supports other hubs in delivery of training programs as and when required; conducts training courses to “Third Parties” as per approved SLAs and contracts when and as needed.
13. Operates as Senior Cabin Crew as and when required by scheduling; carries out observational flights as a checker when required.
14.Update both cabin safety and customer service training syllabus and programs.
Note : Selected candidate will be required to work normal flying roster.
​​​​​​Safety : .
Familiar with ECAA rules and regulations pertaining to cabin services, licensing and working procedures.