AMB Sports & Entertainment | Flight Attendant

Lead Flight Attendant

AMB Family Office is seeking a dedicated and experienced Lead Flight Attendant to ensure exceptional passenger experiences on every flight. As part of the support company for the Chairman and the Chairman's family, as well as the investment management and support services arm of Arthur Blank's for-profit businesses, the Lead Flight Attendant will play a crucial role in upholding the company's core values of developing customer relationships, treating associates with respect, and supporting communities.

The Lead Flight Attendant actively participates in the preparation and execution of all trips, ensuring passenger safety and comfort at all times. This individual consistently meets or exceeds passenger expectations through exceptional service. Responsibilities include passenger menu planning, ordering, and presentation; assisting in establishing and maintaining company processes and procedures; and developing and maintaining confidential passenger catering profiles. The Lead Flight Attendant is also responsible for developing, maintaining, and administering the aircraft stocking list.

The Lead Flight Attendant facilitates clear communication between flight attendants and other members of the flight department, working directly with the Chief Pilot. This role establishes vendor relationships for training and service purposes, as well as guidelines for managing and training flight attendants. Acting as a liaison to contract Flight Attendants for training and passenger service, the Lead Flight Attendant manages the budget for catering and aircraft supplies.

Ensuring aircraft cabin, galley, and lavatory cleanliness, and advising the Pilot in Command (PIC) of any cabin discrepancies are key duties. The Lead Flight Attendant establishes and maintains a food safety program for aircraft catering. This individual continually conducts themself in a professional manner, representing AMB Group both on and off duty, demonstrating honesty, responsibility, integrity, confidentiality, and fulfillment of commitments. Development and implementation of Cabin Service Standards, along with a willingness to take on other tasks as assigned, are also expected.

Requirements:

• Thorough knowledge of safety, emergency, and in-flight service procedures, with competency for each piece of cabin equipment.
• Associate’s degree plus five years of experience as a flight attendant in corporate, large cabin aircraft, with a focus on high-net-worth individuals.
• Previous international experience as a corporate flight attendant under FAA Part 91 or 135.
• Formal corporate flight attendant training (FACTS, FlightSafety, or similar) - current within the last 12 months.
• Ability to travel internationally without restrictions.
• Valid US Passport with at least nine months remaining.
• Experience developing and presenting personalized catering menus for in-flight presentation.
• Must be accessible by phone or email 24/7, except when on scheduled days off.
• Ability to travel on as little as three hours’ notice.
• Willingness to work nights, weekends, and holidays as needed.
• Work hours may extend beyond normal office hours.
• Domestic and international travel is required.
• Ability to lift items weighing up to 40 lbs from floor to shoulder level.
• Physical ability to perform all required job functions without hindrance.
• Proficiency in MS-Word and Excel (basic level).
• Permanent residence within 60 minutes of KFTY.

The ideal candidate possesses knowledge of general office practices, procedures, and equipment; demonstrates solid professionalism and communication skills; can prioritize tasks and work independently; has strong organizational and interpersonal communication skills; and has experience interacting with senior-level management and family members.

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The employee is regularly required to stand, use hands, reach, talk, hear, and smell. The employee is frequently required to walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb, or balance. The employee is regularly required to move up to 25 pounds with assistance and occasionally required to move up to 40 pounds with assistance.

The typical work schedule will involve being available for scheduled and unscheduled trips when not on scheduled time off. Scheduled time off will consist of five hard days off per month, in addition to 15 days of vacation per year.