Cabin Crew Job Description - flydubai, Dubai UAE
Role Overview:
As a vital brand ambassador for flydubai and the vibrant city of Dubai, the Cabin Crew member is responsible for ensuring the safety, security, and comfort of all passengers. This role demands a strong commitment to delivering exceptional customer service on every flight. The ideal candidate possesses a passion for interacting with people, demonstrates a diligent work ethic, and is unwavering in their dedication to providing a positive and memorable inflight experience.
About the Role:
The flydubai Cabin Crew operates within a dynamic and multicultural team environment. The Cabin Crew member plays a key role in providing a unique, consistently safe, and reliable inflight experience for the airline's diverse global customer base.
Key Requirements:
- Must be a minimum of 21 years of age.
- Minimum height requirement of 158 cm, strictly adhered to for safety purposes.
- Maintain a professional and well-groomed appearance in strict compliance with flydubai's grooming standards.
- No visible tattoos are permitted while in uniform.
- Possession of a valid passport is mandatory.
- Must be in excellent health and capable of successfully passing a comprehensive aero medical examination.
- Demonstrate fluency in both written and spoken English. Proficiency in additional languages is highly advantageous.
- Must be confident and comfortable in water, capable of using a flotation aid or life jacket.
- Flexibility and willingness to work irregular hours, including nights, weekends, and public holidays.
- Exhibits an enthusiastic and proactive approach to work, with a genuine passion for service excellence.
- Respectful, adaptable, and thrives within a diverse, multi-cultural team setting.
- Maintains a strong safety-conscious attitude and possesses the ability to respond effectively and calmly to emergency situations.
- Willingness to relocate permanently to Dubai, UAE.
Minimum Education and Experience:
- A high school diploma or its equivalent is required.
- Previous international aviation experience is considered an asset.
- A minimum of one year of experience in a customer service-oriented role is essential, preferably gained within the aviation, hospitality, or retail sectors.
Training Bond:
- A training bond equivalent to USD 2,650 or approximately AED 9,700 is applicable for the first year of service.
Compensation and Benefits:
- Competitive package including Basic Salary, Housing Allowance, and Transportation Allowance, totaling AED 8,275 per month.
- Variable Flying Pay is also provided, averaging approximately AED 4,500 per month based on average flying hours (e.g., 90 hours).
Additional Benefits:
- Comprehensive Medical Insurance coverage.
- End of service benefit as per UAE labour law.
- Generous annual paid leave entitlement of 30 days.
- Provision of an Annual Leave Ticket.
- Access to concessional flight tickets for eligible family members and friends.
- Employment is offered on an open-ended contract basis.
Career Development:
flydubai is committed to fostering the growth and development of its staff, providing opportunities for individual advancement and self-improvement, enabling employees to build a long and successful career within the airline.
Information Security Requirements:
The Cabin Crew member is required to read and comply with the Company's Information Security (ISR) policies, diligently reporting any weaknesses or incidents to the relevant Line Manager or the Information Security team. Successful completion of all mandated ISR awareness sessions and adherence to associated guidelines in daily operational activities are essential.