Horizon Air | Flight Attendant

Flight Attendant

Company: Horizon Air

About the Team:

As a Horizon Air Flight Attendant, the role offers a dynamic and rewarding career flying regionally across the Western United States. Flight Attendants are integral members of the Horizon Air team, dedicated to creating exceptional inflight experiences while prioritizing safety as their utmost responsibility. The position requires individuals who consistently perform at their best, are adaptable to flexible schedules, uphold the airline's high standards, and possess a talent for creating memorable moments for passengers. This is a union-represented position.

Role Summary:

Representing Horizon Air, a part of the Alaska Airlines family, the Flight Attendant serves as the welcoming face of the airline. This role demands an authentic and gracious approach to hosting, combined with comprehensive knowledge of both inflight service duties and critical safety procedures. A successful candidate demonstrates a strong commitment to maintaining a positive, approachable demeanor with both guests and colleagues, contributing to the creation of an airline that customers cherish.

Key Duties and Responsibilities:

• Ensures full compliance with all safety regulations and procedures.
• Verifies that all required safety equipment on the aircraft is functional and ready for use.
• Warmly greets passengers, assists with seating arrangements, and aids in the proper stowage of carry-on baggage while maintaining security protocols.
• Clearly explains and demonstrates the use of safety equipment and emergency procedures specific to the aircraft type.
• Prepares and serves meals and beverages, including alcoholic selections, according to service standards.
• Effectively markets onboard products, such as meals and inflight entertainment, and processes sales using mobile technology.
• Manages and calmly resolves various passenger situations during flight, including medical emergencies, with professionalism and composure.
• Responds to passenger inquiries regarding flight operations and provides helpful destination information.
• Performs additional duties as assigned to ensure smooth and safe flight operations and guest comfort.

Required Experience, Education, and Skills:

• A minimum of two years of experience in customer or community service is required.
• Unwavering dedication to safety standards.
• Must meet specific aircraft dimension requirements regarding body size (e.g., fitting into jump seats, harnesses without modification, cabin aisles, and emergency exits).
• Ability to adhere to the company's professional grooming, uniform, and appearance standards.
• Demonstrated physical capability to perform all duties associated with the Flight Attendant role.
• Willingness and ability to relocate to any designated flight attendant base location: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
• Willingness to serve alcoholic beverages.
• Basic computer literacy and comfort utilizing technology are necessary.
• Flexibility to work varied schedules, including nights, weekends, and holidays, is essential.
• Must possess the ability and willingness to travel extensively.
• Requires adaptability to handle diverse duties and maintain effectiveness under pressure.
• Must be available and able to attend a mandatory four-week paid training program in Portland, OR.
• Possession of, or ability to obtain, a current passport granting unlimited access in and out of the United States is required. Employees with non-U.S. passports must hold all appropriate travel documentation. The ability to fly unrestricted in and out of Canada is also necessary.
• Proficiency in communicating in English is mandatory.
• A high school diploma or equivalent is required.
• Must meet the minimum age requirement of 21 years old.
• Must be legally authorized to work in the U.S.

Additional Details:

Candidates will be required to complete an audio assessment as part of the application process, estimated to take approximately 40 minutes.

The company adheres to a specific tattoo policy for this role: No visible tattoos on the face, front of the neck, or chest are permitted. A maximum of one tattoo, quarter-sized or smaller, is allowed per hand. Tattoos on other body areas cannot exceed the size of a credit card and must not be offensive. Employees may have one tattoo per arm, leg, foot, back of neck, and behind each ear. Tattoos on the back of the neck or behind the ears are only permissible if they are not visible when viewed directly. Tattoos may only be covered by uniform pieces or approved jewelry/watches; covering with makeup is not permitted.

Airport SIDA Badge Requirements:

Employment in roles at airports or maintenance hangars requires obtaining and maintaining a SIDA badge issued by the airport authority. Candidates must qualify for and maintain good standing for their SIDA badge. Failure to qualify for or loss of a SIDA badge will result in termination. Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations:

Employees are expected to embody the company's core values: prioritizing safety, acting with integrity, demonstrating kindness, achieving performance objectives, and delivering remarkable service.

Compensation & Benefits:

The first-year step rate for this position is $20.66 per hour, as defined by the collective bargaining agreement. Further details regarding compensation are available in the latest collective bargaining agreement between Horizon Air and the AFA.

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Horizon Air offers a competitive total rewards package that may vary based on factors such as company (Alaska Airlines/Horizon Air), location, scheduled hours, length of employment, and employment status. Benefits typically include:

• Compensation paid per the collective bargaining agreement.
• Free stand-by travel privileges on Alaska Airlines & Horizon Air networks.
• Comprehensive health and well-being programs, including medical, dental, and vision coverage.
• Generous 401(k) retirement savings plan with company match.
• Opportunity to participate in quarterly and annual bonus plans.
• Generous paid time off and holiday schedule.

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Job Classification:

FLSA Status: Non-Exempt
Employment Type: Full-Time
Regular/Temporary: Regular
Requisition Type: Frontline
Category: Flight Attendants

Location(s):

This position may be based in Portland, OR; Anchorage, AK; Boise, ID; SeaTac (Seattle area), WA; Medford, OR; Everett, WA; or Spokane, WA.

Application Deadline:

Interested candidates are encouraged to apply by 7:00 PM Pacific Time on 5/29/2025.

Regulatory Information:

Equal Employment Opportunity: It is the strict policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state, and local laws prohibiting discrimination in employment and to provide equal opportunity in all aspects of employment. The company prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories. An EEO Compliance Program is maintained to ensure that all applicants and employees are treated equitably without regard to these characteristics. Employment decisions are based solely on valid job requirements, and personnel actions are administered without discrimination. The company also prohibits retaliation against employees or applicants who file complaints, oppose unlawful practices, or participate in investigations related to equal opportunity laws.

Government Contractor & Department of Transportation (DOT) Regulations: As a government contractor and entity regulated by the Department of Transportation (DOT), Horizon Air requires post-offer and/or pre-employment drug testing (49 CFR part 40). Testing will be conducted for marijuana, cocaine, opioids, phencyclidine (PCP), and amphetamines (or their metabolites) for any safety-sensitive position. Failure to submit to testing or a positive test result will render the applicant ineligible for employment, and any offer will be withdrawn.