Garmin International | Pilot
United States
TEAM LEADER AVIATION & AIRLINE SERVICES & PROGRAMS
17584Scottsdale, Arizona; Chandler, ArizonaCore Business HoursRegular Full-Time
Overview
We are seeking a full-time Team Leader Aviation & Airline Services & Programs in our Scottsdale or Chandler AZ locations. In this role, you will be responsible for managing and leading the activities of an Aviation Program team that is the primary point of contact for transport category aircraft performance and weight and balance programs.
Essential Functions
Lead a team of Aviation Program Specialists and Aviation Program Managers with diverse capability levels in the areas of service and support related to transport category aircraft performance and weight and balance activitiesOversee special projects, new customer implementations, customer change requests, triaging issues, data validation, product delivery, database updates and solution configuration of Garmin’s aircraft performance and weight and balance products and services to aircraft customersOversee team assignments and resource planning aligned with employee, team, and organizational development and growth requirementsAssess technical and programmatic situations with a balance of strategical and technical expertise providing leadership and risk/opportunity/strategic decision-based guidance in a timely mannerOwn and participate in development, implementation, and maintenance of processes and tools that improve the quality, efficiency, scalability, and maintainability of the duties and activities of the organizationCommunicate priorities, status, risks/opportunities, actions, strategies, vision, and mission clearly and appropriately within the organizationParticipate in or lead other management/supervisor functions such as strategic roadmap, resource planning, and othersLead projects or initiatives varying in complexity and size in parallel to normal supervisor dutiesEnsure the team meets overall departmental productivity and quality goals in accordance with department processes, standards, and metrics.Directly supervise team members while mentoring and ensuring a highly productive work groupWork collaboratively, efficiently, and professionally in a team environment with other Garmin associates and teams to achieve departmental goalsApply a sense of urgency, commitment and prioritization in planning, execution, and messagingSupport on-call escalations as appropriate 24/7/365Partner with Human resources to interview, hire, and train new associates and to address associate relations issues.Ability to travel for customer support and training
Basic Qualifications
Bachelor’s Degree in Aerospace, Engineering, Business or related field AND a minimum of 5 years of related experienceExcellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the demonstrated ability to apply learned knowledgeMust demonstrate knowledge of Federal Aviation Regulations (FAR)Demonstrated strong and effective verbal, written, and interpersonal communication skillsDemonstrated proficient Microsoft Software including Outlook, Project, Excel, and Word.Must be team-oriented, possess a positive attitude and work well with othersDetail-oriented and organized with demonstrated analytical problem-solving abilities.
Desired Qualifications
Demonstrated knowledge of Federal Aviation Regulations (FAR) governing aircraft operations with 14 CFR Part 121 or Part 135 experience preferredPrivate Pilot’s LicenseExperience in Airline or Charter Operations, Air Traffic Control, Flight Dispatching, Flight Operations, or Aviation Program/Project ManagementPrevious supervisor experience
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.This position is eligible for Garmin's benefit program. Details can be found here: Garmin Employment Benefits