Flight Attendant
United Airlines is seeking enthusiastic and dedicated individuals to join its team as Flight Attendants. As a global ambassador for United, the Flight Attendant plays a crucial role in ensuring the safety, comfort, and well-being of passengers while delivering exceptional customer service. This position offers a unique opportunity to travel the world, explore diverse cultures, and create memorable experiences for every customer, on every flight, every day.
Responsibilities:
- Prioritize safety and security by adhering to all safety regulations and procedures.
- Provide exceptional customer service with optimism, positivity, and grace, resolving issues with understanding and compassion.
- Engage directly with customers, demonstrating outstanding interpersonal skills and good judgment.
- Represent United Airlines with pride and distinction, fostering customer loyalty through excellent service.
- Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours.
- Fulfill reserve assignments on short notice and be away from base for days at a time.
- Work independently and as part of a team to ensure smooth and efficient flight operations.
- Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Effectively communicate in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
Qualifications:
- Must be 21 years of age or older at the time of application.
- High school graduate or GED; two or more years of college preferred.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
- Ability to speak, read, write, and understand English fluently.
- Must be able to read and speak Dutch fluently.
- Ability to hear all types and ranges of sound.
- Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines. Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces and may not be offensive.
- Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
- Proficient operation of electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks.
- Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration.
- Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions.
- Ability to travel to and from all countries United serves without any restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit) and push and pull beverage cart (up to 250 lbs.).
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United’s 24/7 operation (must be available to work weekdays, weekends, holiday, etc.).
Training and Onboarding:
- Successful candidates will undergo 6.5 weeks of comprehensive training in Houston, TX, covering United safety and customer service standards.
- Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
- United provides a \$140/week per diem, along with accommodations, breakfast, and lunch during training.
- Successful training graduates will receive a \$1,000 bonus.
Benefits:
United Airlines offers a competitive compensation package, including:
- Starting hourly flight pay of \$28.88/hour with top of base scale at \$67.11/hour, with seniority-based pay increases.
- Additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits package including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Employee Assistance Program for employee and family.
- Outstanding travel privileges for employees, their families, and friends.
- Profit Sharing.
Additional Requirements:
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited.
- Must be able to pass a 10-year background check, including criminal background history.
United Airlines is an Equal Opportunity Employer.