Apprentice Cabin Crew Member - TUI Airways

Embark on an Aviation Career with TUI Airways

TUI Airways, a proud member of one of the world's foremost tourism conglomerates, invites aspiring aviation professionals to join its esteemed team as an Apprentice Cabin Crew Member. This role offers a unique opportunity to contribute to the safety, comfort, and enjoyment of every passenger's journey, operating within a global leader in tourism that encompasses cruise ships, hotels, aircraft, retail stores, and a diverse range of international destinations.

What TUI Airways Offers You

Comprehensive holiday benefits, including exclusive discounts, special offers, and life assurance.
Robust Health and Wellbeing support encompassing financial, health, social, community, and career development.
In-house training delivered by highly experienced and passionate instructors in an inspiring environment.
Complimentary uniform and work-related airport parking.
Attractive foreign exchange rates.
A competitive pension scheme.

About the Apprenticeship Opportunity

This 9-month fixed-term apprenticeship represents an exceptional pathway to commence a rewarding career in the travel and aviation sectors. Upon successful completion, participants will attain a Level 3 Apprenticeship Standard, equivalent to two A Levels, providing a strong foundation for future career progression.

Deliver unparalleled customer service, embodying a 'sales through service' ethos and prioritizing customer satisfaction as a key performance indicator.
Uphold the highest standards of passenger safety by diligently adhering to all safety, first aid, and service procedures, while actively seeking opportunities for personal and professional growth.
Demonstrate strong communication skills and emotional intelligence, adeptly adapting to build positive relationships with both customers and colleagues.
Exhibit commitment and passion, thriving in a team-oriented environment to achieve collective success.
Display flexibility and adaptability in navigating evolving situations, from roster changes to onboard emergencies, embracing new technologies and encouraging others to do the same.

Ideal Candidate Profile

A demonstrable passion for delivering exceptional customer service and exceeding expectations.
Motivation to successfully complete and apply comprehensive training in Safety, First Aid, and Service.
Proficiency in managing multiple priorities, problem-solving, and maintaining composure under pressure.
A collaborative team player with excellent communication skills, fluent in English for seamless interaction.
A flexible and positive outlook, prepared for a dynamic role where no two days are identical.

Essential Requirements for Applicants

Aged 18 years or older as of March 1st, 2026.
Ability to reach a height of 6ft.2” (1.89m) with feet flat on the floor.
Capability to perform all regulatory duties, including safely fastening an aircraft over-shoulder jump seat harness.
Ability to swim a minimum of 25 meters.
Willingness to undergo psychoactive testing and a UK CAA Cabin Crew Medical throughout employment.
Proficiency in spoken, written, and comprehended English, equivalent to CEFR B2 or ILR L3.
Availability to work shifts across a 24/7 flight program and report to base in uniform within 90 minutes.
Possession of a valid UK or Irish passport with at least 6 months' validity, along with any necessary visas for travel. Successful candidates will be subject to background security checks and must provide proof of required vaccinations in accordance with company and regulatory guidelines.
GCSE (or equivalent) grade 4/C or above in English and Maths. Original certificates will be required as evidence during the application process.
Continuous residency in the UK or EEA for the three years immediately preceding the apprenticeship start date.

This role is subject to rapid closure once required numbers are met; early application is strongly encouraged.

TUI Airways fosters a workplace where diversity, equity, and inclusion are paramount, encouraging individuals to bring their authentic selves. Together, boundless potential is realized. TUI is committed to supporting candidates with disabilities and impairments and welcomes requests for necessary accommodations.